{"id":133520,"date":"2022-10-11T15:06:01","date_gmt":"2022-10-11T21:06:01","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/orders\/"},"modified":"2024-02-08T01:59:33","modified_gmt":"2024-02-08T09:59:33","slug":"objednavky","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/cs\/docs\/topics\/point-of-sale\/orders\/","title":{"rendered":"Objedn\u00e1vky"},"content":{"rendered":"<p>Typick\u00fd postup zpracov\u00e1n\u00ed objedn\u00e1vky prost\u0159ednictv\u00edm FooEvents POS je n\u00e1sleduj\u00edc\u00ed:<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Objedn\u00e1vky se vytv\u00e1\u0159ej\u00ed p\u0159i zpracov\u00e1n\u00ed ko\u0161\u00edku p\u0159i placen\u00ed z aplikace FooEvents POS.<\/li>\n<li>Informace o produktu, ko\u0161\u00edku a z\u00e1kazn\u00edkovi jsou zabaleny a odesl\u00e1ny do va\u0161eho obchodu WooCommerce, kde je vygenerov\u00e1na nov\u00e1 objedn\u00e1vka a nastavena na \"dokon\u010dit\".<\/li>\n<li>WooCommerce pak provede standardn\u00ed funkce, jako je rozes\u00edl\u00e1n\u00ed e-mail\u016f s objedn\u00e1vkami, sni\u017eov\u00e1n\u00ed z\u00e1sob atd.<\/li>\n<li>Po odesl\u00e1n\u00ed objedn\u00e1vky FooEvents POS otev\u0159e fakturu a v\u0161echny souvisej\u00edc\u00ed tikety k tisku (pokud nen\u00ed v nastaven\u00ed nakonfigurov\u00e1no, \u017ee se tak nestane).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2>Sekce<\/h2>\n<ul>\n<li><a href=\"#managing-orders\">Spr\u00e1va objedn\u00e1vek<\/a><\/li>\n<li><a href=\"#viewing-orders-in-fooevents-pos\">Zobrazen\u00ed objedn\u00e1vek v FooEvents POS<\/a><\/li>\n<li><a href=\"#viewing-orders-in-woocommerce\">Zobrazen\u00ed objedn\u00e1vek v WooCommerce<\/a><\/li>\n<li><a href=\"#processing-order-refunds\">Zpracov\u00e1n\u00ed n\u00e1hrad objedn\u00e1vek<\/a><\/li>\n<\/ul>\n<h3 id=\"managing-orders\">Spr\u00e1va objedn\u00e1vek<\/h3>\n<p>P\u0159i vytv\u00e1\u0159en\u00ed objedn\u00e1vky se FooEvents POS p\u0159ipoj\u00ed k va\u0161emu obchodu WooCommerce a p\u0159ed\u00e1 informace o objedn\u00e1vce do WooCommerce, kter\u00fd pot\u00e9 vygeneruje standardn\u00ed objedn\u00e1vku WooCommerce. K objedn\u00e1vce se p\u0159id\u00e1 dal\u0161\u00ed meta, kter\u00e1 pom\u00e1h\u00e1 identifikovat objedn\u00e1vku jako transakci POS. Objedn\u00e1vky lze vytv\u00e1\u0159et, prohl\u00ed\u017eet a vracet v r\u00e1mci FooEvents POS i back-endu WooCommerce.<\/p>\n<h3 id=\"viewing-orders-in-fooevents-pos\">Zobrazen\u00ed objedn\u00e1vek v FooEvents POS<\/h3>\n<p>P\u0159ejd\u011bte na <strong>Objedn\u00e1vky<\/strong> zobrazit v\u0161echny minul\u00e9 objedn\u00e1vky. Na t\u00e9to obrazovce si m\u016f\u017eete zobrazit minul\u00e9 objedn\u00e1vky, denn\u00ed p\u0159ehledy a tak\u00e9 vytisknout \u00fa\u010dtenky a zru\u0161it nebo vymazat objedn\u00e1vky. <a href=\"#processing-order-refunds\">objedn\u00e1vky na vr\u00e1cen\u00ed pen\u011bz<\/a>. K dispozici je tak\u00e9 vyhled\u00e1vac\u00ed pole, kde m\u016f\u017eete <strong>vyhled\u00e1v\u00e1n\u00ed<\/strong> pro objedn\u00e1vky, produkty nebo z\u00e1kazn\u00edky.<\/p>\n<p>Ve v\u00fdchoz\u00edm nastaven\u00ed, <strong>V\u0161echny objedn\u00e1vky<\/strong> z va\u0161eho obchodu se zobraz\u00ed, ale m\u016f\u017eete si tak\u00e9 zobrazit pouze <strong>Online objedn\u00e1vky<\/strong> nebo <strong>Objedn\u00e1vky POS<\/strong>\u00a0v\u00fdb\u011brem t\u00e9to mo\u017enosti v rozev\u00edrac\u00edm seznamu.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-133986 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-1024x730.png\" alt=\"Objedn\u00e1vkov\u00e1 obrazovka FooSales\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 id=\"viewing-orders-in-woocommerce\">Zobrazen\u00ed objedn\u00e1vek v WooCommerce<\/h3>\n<p class=\"notice\"><a href=\"https:\/\/docs.woocommerce.com\/document\/managing-orders\/\" rel=\"nofollow noopener\" target=\"_blank\">Dal\u0161\u00ed informace o spr\u00e1v\u011b objedn\u00e1vek v WooCommerce<\/a><\/p>\n<p>Objedn\u00e1vky POS se zobrazuj\u00ed na str\u00e1nce spr\u00e1vy objedn\u00e1vek WooCommerce. Chcete-li tyto objedn\u00e1vky zobrazit, p\u0159ejd\u011bte na str\u00e1nku <strong>WooCommerce<\/strong> &gt; <strong>Objedn\u00e1vky<\/strong> ve va\u0161em <strong>P\u0159\u00edstrojov\u00e1 deska WordPress<\/strong>.<\/p>\n<p data-wp-editing=\"1\">Pomoc\u00ed poskytnut\u00fdch filtr\u016f lze zak\u00e1zky filtrovat podle. <strong>typ objedn\u00e1vky<\/strong> (pouze online nebo POS), <strong>typ platby<\/strong>, nebo <strong>pokladn\u00ed<\/strong> kter\u00fd objedn\u00e1vku zpracoval.<\/p>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-133670 size-full\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15.png\" alt=\"\" width=\"1177\" height=\"399\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15.png 1177w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15-300x102.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15-1024x347.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15-768x260.png 768w\" sizes=\"(max-width: 1177px) 100vw, 1177px\" \/><\/p>\n<p data-wp-editing=\"1\">V aplikaci FooEvents POS m\u016f\u017eete tak\u00e9 do\u010dasn\u011b ulo\u017eit objedn\u00e1vky, co\u017e je u\u017eite\u010dn\u00e1 funkce pro mnoho r\u016fzn\u00fdch p\u0159\u00edpad\u016f pou\u017eit\u00ed. Po ulo\u017een\u00ed lze tuto objedn\u00e1vku zobrazit v aplikaci <strong>Objedn\u00e1vky<\/strong> jako \"Ne\u00fapln\u00e9 objedn\u00e1vky\". M\u016f\u017eete pokra\u010dovat v p\u0159id\u00e1v\u00e1n\u00ed polo\u017eek do ulo\u017een\u00e9 objedn\u00e1vky nebo p\u0159ej\u00edt k platb\u011b kliknut\u00edm na tla\u010d\u00edtko \"Pokra\u010dovat\".<\/p>\n<h3 id=\"processing-order-refunds\">Zpracov\u00e1n\u00ed n\u00e1hrad objedn\u00e1vek<\/h3>\n<p>Objedn\u00e1vky lze refundovat bu\u010f v aplikaci WooCommerce, nebo prost\u0159ednictv\u00edm aplikace FooEvents POS.<\/p>\n<ul>\n<li>Chcete-li tak u\u010dinit, p\u0159ejd\u011bte do <strong>Objedn\u00e1vky<\/strong> a vyberte p\u0159\u00edslu\u0161n\u00e9 <strong>objedn\u00e1vka<\/strong><\/li>\n<li>Vyberte <strong>Vr\u00e1cen\u00ed pen\u011bz<\/strong> tla\u010d\u00edtko zobrazen\u00e9 v doln\u00ed \u010d\u00e1sti obrazovky s informacemi o objedn\u00e1vce.<\/li>\n<li>M\u016f\u017eete zpracovat <strong>\u010d\u00e1ste\u010dn\u00e1 n\u00e1hrada v\u00fdb\u011brem konkr\u00e9tn\u00edch produkt\u016f a mno\u017estv\u00ed<\/strong> nebo <strong>pln\u00e1 n\u00e1hrada v\u00fdb\u011brem v\u0161ech produkt\u016f<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-133987 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-1024x730.png\" alt=\"FooEvents POS n\u00e1hrada (1\/2) obrazovka\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>V dal\u0161\u00edm kroku m\u016f\u017eete zvolit <strong>dopln\u011bn\u00ed z\u00e1sob<\/strong> na <strong>vr\u00e1cen\u00e9 polo\u017eky<\/strong> v\u00fdb\u011brem <strong>polo\u017eka <\/strong>a<strong> mno\u017estv\u00ed<\/strong> doplnit z\u00e1soby pomoc\u00ed odpov\u00eddaj\u00edc\u00edho <strong>nahoru<\/strong> a <strong>\u0161ipky dol\u016f<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-133988 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-1024x730.png\" alt=\"FooEvents POS n\u00e1hrada (2\/2) obrazovka\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>Potvr\u010fte<\/strong> \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz na adresu <strong>Odeslat<\/strong> vr\u00e1cen\u00ed pen\u011bz za objedn\u00e1vku.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-133990 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-1024x730.png\" alt=\"FooEvents POS kompletn\u00ed obrazovka pro vr\u00e1cen\u00ed pen\u011bz\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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