{"id":1368,"date":"2019-12-12T00:29:26","date_gmt":"2019-12-12T07:29:26","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/spam-issues\/"},"modified":"2026-05-19T01:04:20","modified_gmt":"2026-05-19T08:04:20","slug":"problemy-se-spamem","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/cs\/docs\/topics\/tickets\/spam-issues\/","title":{"rendered":"Probl\u00e9my s nevy\u017e\u00e1danou po\u0161tou"},"content":{"rendered":"
M\u016f\u017ee se st\u00e1t, \u017ee e-maily jsou blokov\u00e1ny n\u011bjak\u00fdm br\u00e1na firewall<\/strong> nebo zasl\u00e1ny na adresu slo\u017eky spam\/nevy\u017e\u00e1dan\u00e1 po\u0161ta<\/strong>.<\/div>\n
<\/div>\n
Zde je n\u011bkolik tip\u016f, kter\u00e9 by v\u00e1m mohly pomoci naj\u00edt p\u0159\u00ed\u010dinu probl\u00e9mu:<\/div>\n
\n
    \n
  1. E-mailov\u00e1 adresa, ze kter\u00e9 odes\u00edl\u00e1te tipy, by mohla b\u00fdt pova\u017eov\u00e1na za spamovou adresu.<\/li>\n
  2. M\u016f\u017ee to b\u00fdt zp\u016fsob, jak\u00fdm va\u0161e nastaven\u00ed WordPress odes\u00edl\u00e1 e-maily.<\/li>\n
  3. M\u016f\u017ee to b\u00fdt v\u00e1\u0161 p\u0159edm\u011bt nebo obsah, kter\u00fd jste do tiketu p\u0159idali a kter\u00fd je ozna\u010den jako spam.<\/li>\n<\/ol>\n
    \n
    Zde je n\u011bkolik v\u011bc\u00ed, kter\u00e9 m\u016f\u017eete ud\u011blat:<\/div>\n
      \n
    1. First, verify that you site is successfully sending the emails if you have not done so already. Install the FooEmail<\/a> plugin, which adds a log of all outgoing emails. This will help you determine whether the issue is with your site\u2019s ability to send emails or the recipient\u2019s ability to receive them.<\/li>\n
    2. Odesl\u00e1n\u00edm e-mailu s tiketem na tuto slu\u017ebu zobraz\u00edte online zpr\u00e1vu s podrobnostmi o mo\u017en\u00fdch probl\u00e9mech s va\u0161imi e-maily: http:\/\/isnotspam.com\/<\/a><\/li>\n
    3. Zkontrolujte, zda va\u0161e dom\u00e9na nen\u00ed na \u010dern\u00e9 listin\u011b. Zde je \u010dl\u00e1nek, kter\u00fd obsahuje v\u00edce informac\u00ed: http:\/\/www.pinpointe.com\/blog\/how-do-i-know-if-im-on-a-spam-blacklist<\/a>. Spole\u010dnost FooEvents nem\u00e1 kontrolu nad v\u011bcmi, jako jsou \u010dern\u00e9 listiny. Pokud zjist\u00edte, \u017ee va\u0161e dom\u00e9na byla za\u0159azena na \u010dernou listinu, bylo by nejlep\u0161\u00ed kontaktovat p\u0159\u00edmo autoritu, kter\u00e1 \u010dernou listinu vede, a po\u017e\u00e1dat o jej\u00ed odstran\u011bn\u00ed.<\/li>\n
    4. Pokud je\u0161t\u011b nepou\u017e\u00edv\u00e1te z\u00e1suvn\u00fd modul SMTP pro spr\u00e1vu odes\u00edl\u00e1n\u00ed po\u0161ty v WordPress, doporu\u010dujeme v\u00e1m nainstalovat si FooEmail<\/a>, or any SMTP plugin that supports sending email through an authenticated SMTP account such as Gmail, Outlook, SendGrid, Mailgun etc. which guarantees better delivery and is your best option if your ticket emails are getting flagged as spam.<\/li>\n<\/ol>\n<\/div>\n
      <\/div>\n<\/div>","protected":false},"featured_media":0,"parent":942,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[250,251,5,6,9,7,8],"class_list":["post-1368","docs","type-docs","status-publish","hentry","doc_tag-blacklist","doc_tag-firewall","doc_tag-not-sending","doc_tag-smtp","doc_tag-spam","doc_tag-tickets","doc_tag-wp-mail-smtp"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/1368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/comments?post=1368"}],"version-history":[{"count":4,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/1368\/revisions"}],"predecessor-version":[{"id":147810,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/1368\/revisions\/147810"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/942"}],"next":[{"title":"T\u00e9mata vstupenek","link":"https:\/\/help.fooevents.com\/cs\/docs\/topics\/tickets\/ticket-themes\/","href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/880"}],"prev":[{"title":"Odstran\u011bn\u00ed vstupenek","link":"https:\/\/help.fooevents.com\/cs\/docs\/topics\/tickets\/delete-tickets\/","href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/877"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/media?parent=1368"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=1368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}