{"id":145797,"date":"2025-12-23T00:05:51","date_gmt":"2025-12-23T08:05:51","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=145797"},"modified":"2025-12-23T00:05:51","modified_gmt":"2025-12-23T08:05:51","slug":"prazdny-pdf-listek","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/cs\/docs\/frequently-asked-questions\/tickets\/blank-pdf-ticket\/","title":{"rendered":"Pro\u010d jsou moje PDF vstupenky pr\u00e1zdn\u00e9?"},"content":{"rendered":"<p>Pr\u00e1zdn\u00e9 PDF vstupenky obvykle znamenaj\u00ed, \u017ee se nepoda\u0159ilo vygenerovat PDF, nebo \u017ee FooEvents nem\u016f\u017ee na\u010d\u00edst prvky motivu vstupenky, kter\u00e9 pot\u0159ebuje k jej\u00edmu vykreslen\u00ed.<\/p>\n<h3><strong>1. Zkontrolujte protokoly WooCommerce, zda neobsahuj\u00ed chyby.<\/strong><\/h3>\n<ul>\n<li>P\u0159ej\u00edt na <strong>WooCommerce \u2192 Stav \u2192 Protokoly<\/strong>.<\/li>\n<li>Otev\u0159\u00edt nejnov\u011bj\u0161\u00ed <strong>fat\u00e1ln\u00ed chyby<\/strong> log (nebo jak\u00e9koli z\u00e1znamy v logu z doby, kdy byl l\u00edstek vygenerov\u00e1n).<\/li>\n<li>Hledejte chyby, kter\u00e9 zmi\u0148uj\u00ed <strong>FooEvents<\/strong>. Pokud n\u011bjak\u00e9 najdete, zkop\u00edrujte p\u0159\u00edslu\u0161n\u00e9 \u0159\u00e1dky a ode\u0161lete je na podporu.<\/li>\n<\/ul>\n<h3><strong>2. Zkontrolujte velikost loga a obr\u00e1zku v z\u00e1hlav\u00ed sv\u00e9ho l\u00edstku.<\/strong><\/h3>\n<p>Velk\u00e9 logo\/hlavi\u010dkov\u00e9 obr\u00e1zky mohou br\u00e1nit spr\u00e1vn\u00e9mu vygenerov\u00e1n\u00ed PDF vstupenky (zejm\u00e9na pokud byly ned\u00e1vno zm\u011bn\u011bny).<\/p>\n<ul>\n<li>Upravte sv\u016fj produkt ud\u00e1losti.<\/li>\n<li>P\u0159ej\u00edt na <strong>Nastaven\u00ed letenky<\/strong> a do\u010dasn\u011b odstra\u0148te\/zmen\u0161ete logo a obr\u00e1zky v z\u00e1hlav\u00ed, pot\u00e9 prove\u010fte dal\u0161\u00ed test.<\/li>\n<li>Dal\u0161\u00ed informace: <a href=\"https:\/\/help.fooevents.com\/cs\/dokumenty\/faq\/vstupenky-2\/jakou-velikost-mam-pouzit-pro-logo-vstupenky-a-obrazek-v-zahlavi-vstupenky\/\">https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/what-size-should-i-use-for-the-ticket-logo-and-ticket-header-image\/<\/a><\/li>\n<\/ul>\n<h3><strong>3. Aktualizujte nebo znovu nahrajte motiv vstupenky.<\/strong><\/h3>\n<p>Motivy l\u00edstk\u016f se neaktualizuj\u00ed automaticky. Pokud jsou soubory motiv\u016f zastaral\u00e9 nebo po\u0161kozen\u00e9, m\u016f\u017ee to v\u00e9st k pr\u00e1zdn\u00fdm l\u00edstk\u016fm.<\/p>\n<ul>\n<li>Zkuste jako test p\u0159epnout na jin\u00e9 t\u00e9ma l\u00edstku.<\/li>\n<li>St\u00e1hn\u011bte si nejnov\u011bj\u0161\u00ed verzi motivu a nahrajte ji (FTP), pot\u00e9 prove\u010fte nov\u00fd test.<\/li>\n<li>T\u00e9mata vstupenek: <a href=\"https:\/\/fooevents.com\/ticket-themes\" target=\"_blank\" rel=\"noopener\">https:\/\/fooevents.com\/ticket-themes<\/a><\/li>\n<\/ul>\n<h3><strong>4. Zkontrolujte opr\u00e1vn\u011bn\u00ed slo\u017eky<\/strong><\/h3>\n<p>Pokud FooEvents nem\u016f\u017ee zapisovat soubory, m\u016f\u017ee doj\u00edt k vytvo\u0159en\u00ed pr\u00e1zdn\u00fdch soubor\u016f PDF (nebo chyb\u011bj\u00edc\u00edch \u010d\u00e1rov\u00fdch k\u00f3d\u016f).<\/p>\n<ul>\n<li>Ov\u011b\u0159te si sv\u00e9 <strong>pdftickets<\/strong> a <strong>\u010d\u00e1rov\u00e9 k\u00f3dy<\/strong> slo\u017eky existuj\u00ed a jsou zapisovateln\u00e9 u\u017eivatelem serveru.<\/li>\n<li>Dal\u0161\u00ed informace: <a href=\"https:\/\/help.fooevents.com\/cs\/dokumenty\/faq\/reseni-problemu\/proc-se-carove-kody-negeneruji-a-nezobrazuji-v-tipech\/\">https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/troubleshooting\/why-are-barcodes-not-being-generated-and-displayed-in-tickets\/<\/a><\/li>\n<\/ul>\n<h3><strong>5. Pokud se adresa URL va\u0161eho webu ned\u00e1vno zm\u011bnila, zkontrolujte star\u00e9 cesty v datab\u00e1zi.<\/strong><\/h3>\n<p>Pokud jste p\u0159e\u0161li ze stagingu na live (nebo zm\u011bnili dom\u00e9ny), FooEvents m\u016f\u017ee st\u00e1le hledat soubory motiv\u016f ticket\u016f pomoc\u00ed star\u00e9 ulo\u017een\u00e9 cesty\/URL.<\/p>\n<ul>\n<li>Vyhledejte ve sv\u00e9 datab\u00e1zi starou dom\u00e9nu\/cestu a aktualizujte ji na novou.<\/li>\n<li>Pou\u017eijte n\u00e1stroj\/plugin pro vyhled\u00e1v\u00e1n\u00ed\/nahrazov\u00e1n\u00ed v datab\u00e1zi (a <strong>nejprve z\u00e1lohujte<\/strong>). Ide\u00e1ln\u011b to otestujte na testovac\u00ed str\u00e1nce, ne\u017e to provedete na produk\u010dn\u00ed str\u00e1nce.<\/li>\n<li>P\u0159\u00edklad n\u00e1stroje: <a href=\"https:\/\/wordpress.org\/plugins\/better-search-replace\/\" target=\"_blank\" rel=\"noopener\">https:\/\/wordpress.org\/plugins\/better-search-replace\/<\/a><\/li>\n<\/ul>","protected":false},"featured_media":0,"parent":159,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[],"class_list":["post-145797","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/145797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/comments?post=145797"}],"version-history":[{"count":3,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/145797\/revisions"}],"predecessor-version":[{"id":145800,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/145797\/revisions\/145800"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/159"}],"next":[{"title":"Jak vytvo\u0159\u00edm r\u016fzn\u00e9 typy tip\u016f?","link":"https:\/\/help.fooevents.com\/cs\/docs\/frequently-asked-questions\/tickets\/how-do-i-create-different-ticket-types\/","href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/197"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/media?parent=145797"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=145797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}