{"id":147480,"date":"2026-04-21T00:36:38","date_gmt":"2026-04-21T07:36:38","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=147480"},"modified":"2026-06-03T06:20:39","modified_gmt":"2026-06-03T13:20:39","slug":"thank-you-page-tickets","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/cs\/docs\/topics\/tickets\/thank-you-page-tickets\/","title":{"rendered":"D\u011bkujeme str\u00e1nka vstupenky"},"content":{"rendered":"<p class=\"wp-block-paragraph\">FooEvents displays a customer&#8217;s event tickets directly on the <strong>WooCommerce Thank You page<\/strong> after checkout. This gives customers easy access to their ticket details without needing to wait for an email or log into their account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your event setup, the thank you page can display information such as the ticket number, attendee details, booking date and slot details, and a barcode or QR code.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"781\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228-1024x781.png\" alt=\"Thank you page tickets\" class=\"wp-image-147497\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228-1024x781.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228-300x229.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228-768x586.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228-1536x1171.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228-16x12.png 16w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-21-at-09.24.43-e1776757666228.png 1694w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Jak to funguje<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tickets only appear on the thank you page once ticket generation has been triggered for the required WooCommerce order status.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By default, FooEvents generates tickets when an order reaches the <strong>Dokon\u010deno<\/strong> status, unless you have changed this using the <strong>Odeslat na stav objedn\u00e1vky<\/strong> nastaven\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the order has not yet reached a status that generates tickets, FooEvents will display a pending message instead of the ticket cards. This message is customizable, which allows you to explain to customers when their tickets will become available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configure when tickets are generated<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To choose when tickets are created and sent, go to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WordPress Admin &gt; FooEvents &gt; Settings &gt; General<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then review the <strong>Odeslat na stav objedn\u00e1vky<\/strong> nastaven\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you keep the default configuration, tickets will appear on the thank you page once the order is marked <strong>Dokon\u010deno<\/strong>. If you select different order statuses, tickets will only display when the order reaches one of those selected statuses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Disable thank you page tickets<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not want tickets to appear on the thank you page, go to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WordPress Admin &gt; FooEvents &gt; Settings &gt; Tickets<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V <strong>Thank You Page<\/strong> section, enable <strong>Disable Thank You page tickets<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When this setting is enabled, FooEvents will not output tickets on the thank you page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customize the pending message<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If ticket generation is still pending, customers will see a waiting message instead of their tickets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To edit this message, go to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WordPress Admin &gt; FooEvents &gt; Settings &gt; Tickets<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V <strong>Thank You Page<\/strong> section, edit <strong>Ticket pending payment text<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This lets you provide clear instructions or set expectations while the order is still waiting to reach a ticket-generating status.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">PDF ticket downloads<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud pou\u017e\u00edv\u00e1te <strong>Vstupenky FooEvents PDF<\/strong>, customers can also download PDF versions of their tickets from the thank you page once the tickets are available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For this to work, <strong>Povolen\u00ed stahov\u00e1n\u00ed tip\u016f ve form\u00e1tu PDF<\/strong> must be enabled here:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WordPress Admin &gt; FooEvents &gt; Settings &gt; PDF<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that if you are using the <strong data-start=\"38\" data-end=\"63\">Vstupenky FooEvents PDF<\/strong> plugin, tickets will only display once all PDFs have been generated successfully. Depending on your server resources, this can sometimes take a few seconds per PDF.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Plugin version requirements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure this feature works correctly, update both plugins to the following versions or newer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>FooEvents for WooCommerce:<\/strong> v2.0.4<\/li>\n\n\n\n<li><strong>FooEvents PDF Tickets:<\/strong> v2.0.5<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>FooEvents displays a customer&#8217;s event tickets directly on the WooCommerce Thank You page after checkout. This gives customers easy access to their ticket details without needing to wait for an email or log into their account. Depending on your event setup, the thank you page can display information such as the ticket number, attendee details, [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":942,"menu_order":2,"template":"","doc_tag":[],"class_list":["post-147480","docs","type-docs","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/147480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":7,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/147480\/revisions"}],"predecessor-version":[{"id":148645,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/147480\/revisions\/148645"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/942"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/media?parent=147480"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=147480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}