{"id":787,"date":"2019-11-21T10:26:28","date_gmt":"2019-11-21T17:26:28","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/can-tickets-still-be-used-if-the-order-was-deleted\/"},"modified":"2024-06-05T09:15:29","modified_gmt":"2024-06-05T16:15:29","slug":"jsou-vstupenky-stale-platne-pokud-byla-objednavka-smazana","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/cs\/docs\/frequently-asked-questions\/tickets\/are-tickets-still-valid-if-the-order-was-deleted\/","title":{"rendered":"Jsou vstupenky st\u00e1le platn\u00e9, pokud byla objedn\u00e1vka zru\u0161ena nebo smaz\u00e1na?"},"content":{"rendered":"<p><strong>Odstran\u011bn\u00ed<\/strong> objedn\u00e1vka automaticky neodstran\u00ed a nedeaktivuje tipy, kter\u00e9 byly pro z\u00e1kazn\u00edka vytvo\u0159eny. To znamen\u00e1, \u017ee i kdy\u017e byla objedn\u00e1vka vr\u00e1cena nebo smaz\u00e1na, z\u00e1kazn\u00edk bude moci vstupenku st\u00e1le pou\u017e\u00edvat, tj. p\u0159i skenov\u00e1n\u00ed \u010d\u00e1rov\u00e9ho k\u00f3du vstupenky pomoc\u00ed aplikace FooEvents Check-ins se vstupenka st\u00e1le zobraz\u00ed jako platn\u00e1. P\u0159i vracen\u00ed pen\u011bz za objedn\u00e1vku se ujist\u011bte, \u017ee je za\u0161krtnuta mo\u017enost \"Obnovit z\u00e1soby vr\u00e1cen\u00fdch polo\u017eek:\", pokud tuto spr\u00e1vu prov\u00e1d\u00edte prost\u0159ednictv\u00edm slu\u017eby WooCommerce. T\u00edm se automaticky aktualizuje skladov\u00e9 \u010d\u00edslo pro va\u0161i ud\u00e1lost. Pot\u00e9 m\u016f\u017eete <strong>smazat tip<\/strong>. To je v souladu se standardn\u00ed funkc\u00ed WooCommerce, kdy m\u016f\u017eete cht\u00edt n\u011bkomu vr\u00e1tit pen\u00edze, ale p\u0159esto mu umo\u017enit ponechat si\/vyu\u017e\u00edt z\u00e1soby.<\/p>\n<p><strong>Zru\u0161en\u00ed<\/strong> objedn\u00e1vky se v\u0161ak stav tipu nastav\u00ed na \"Zru\u0161eno\". Pokud je objedn\u00e1vka \"Zru\u0161ena\", pak WooCommerce automaticky vr\u00e1t\u00ed i stav z\u00e1sob, tj. po\u010det dostupn\u00fdch tip\u016f.<\/p>\n<p>Pou\u017e\u00edv\u00e1te-li funkci FooEvents Seating, pak ve v\u00fdchoz\u00edm nastaven\u00ed mus\u00edte tak\u00e9 bu\u010f <strong>zru\u0161it<\/strong> na <strong>objedn\u00e1vka<\/strong> nebo <strong>trvale odstranit<\/strong> skute\u010dnou letenku spojenou s objedn\u00e1vkou, ne\u017e bude m\u00edsto op\u011bt k dispozici. V polo\u017ece \"Zru\u0161eno\" je tak\u00e9 mo\u017enost zvolit m\u00edsto nebo vedle mo\u017enosti \"Ne\u00fasp\u011b\u0161n\u011b\" mo\u017enost \"Zru\u0161eno\". <strong>FooEvents<\/strong> &gt; <strong>Nastaven\u00ed <\/strong> &gt; <strong>Sezen\u00ed<\/strong> &gt; <strong>Zp\u0159\u00edstupn\u011bn\u00ed sedadel na z\u00e1klad\u011b stavu objedn\u00e1vky<\/strong>. D\u00edky tomu budou vstupenky k dispozici p\u0159i objedn\u00e1vk\u00e1ch <strong>fail<\/strong> tak\u00e9. Zde je n\u011bkolik dal\u0161\u00edch informac\u00ed: <a href=\"https:\/\/help.fooevents.com\/cs\/dokumenty\/temata\/udalosti-2\/globalni-nastaveni\/#seating\">https:\/\/help.fooevents.com\/docs\/topics\/events\/global-settings\/#seating<\/a><\/p>\n<p>M\u00edsto m\u016f\u017eete tak\u00e9 znovu zp\u0159\u00edstupnit ru\u010dn\u011b. Zde naleznete n\u00e1vod, jak toho dos\u00e1hnout: <a href=\"https:\/\/help.fooevents.com\/cs\/dokumenty\/sezeni-na-fooeventech\/modifying-seats\/\">https:\/\/help.fooevents.com\/docs\/fooevents-seating\/modifying-seats\/<\/a><\/p>","protected":false},"featured_media":0,"parent":159,"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[175,178,177,91,159,108,7],"class_list":["post-787","docs","type-docs","status-publish","hentry","doc_tag-delete","doc_tag-fooevents-seating","doc_tag-inventory","doc_tag-order","doc_tag-refund","doc_tag-stock","doc_tag-tickets"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/comments?post=787"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/787\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/159"}],"next":[{"title":"Jak mohu odeslat letenky ve form\u00e1tu PDF samostatn\u011b nebo jako p\u0159\u00edlohu e-mailu?","link":"https:\/\/help.fooevents.com\/cs\/docs\/frequently-asked-questions\/tickets\/how-do-i-send-pdf-tickets-by-themselves-or-attached-to-an-email\/","href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/865"}],"prev":[{"title":"Lze nastavit automatick\u00e9 vypr\u0161en\u00ed platnosti vstupenek?","link":"https:\/\/help.fooevents.com\/cs\/docs\/frequently-asked-questions\/tickets\/can-tickets-be-set-to-automatically-expire\/","href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/docs\/131735"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/media?parent=787"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}