{"id":1368,"date":"2019-12-12T00:29:26","date_gmt":"2019-12-12T07:29:26","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/spam-issues\/"},"modified":"2026-04-21T00:27:49","modified_gmt":"2026-04-21T07:27:49","slug":"spam-probleme","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/de\/docs\/topics\/tickets\/spam-issues\/","title":{"rendered":"Spam-Probleme"},"content":{"rendered":"
Es k\u00f6nnte sein, dass die E-Mails von einem Firewall<\/strong> oder gesendet an Spam-\/Junk-Ordner<\/strong>.<\/div>\n
<\/div>\n
Hier sind einige Tipps, die Ihnen helfen k\u00f6nnten, die Ursache des Problems zu finden:<\/div>\n
\n
    \n
  1. Die E-Mail-Adresse, von der Sie Tickets versenden, k\u00f6nnte als Spam-Adresse angesehen werden.<\/li>\n
  2. Es k\u00f6nnte an der Art und Weise liegen, wie Ihre WordPress-Einrichtung E-Mails sendet<\/li>\n
  3. Es k\u00f6nnte Ihre Betreffzeile sein oder ein Teil des Inhalts, den Sie Ihrem Ticket hinzugef\u00fcgt haben, der als Spam gekennzeichnet wird.<\/li>\n<\/ol>\n
    \n
    Hier sind einige Dinge, die Sie tun k\u00f6nnen:<\/div>\n
      \n
    1. Zeigen Sie einen Online-Bericht \u00fcber m\u00f6gliche Probleme mit Ihren E-Mails an, indem Sie eine Ticket-E-Mail an diesen Dienst senden: http:\/\/isnotspam.com\/<\/a><\/li>\n
    2. Pr\u00fcfen Sie, ob Ihre Dom\u00e4ne auf der schwarzen Liste steht. Hier ist ein Artikel, der weitere Informationen enth\u00e4lt: http:\/\/www.pinpointe.com\/blog\/how-do-i-know-if-im-on-a-spam-blacklist<\/a>. FooEvents hat keine Kontrolle \u00fcber Dinge wie schwarze Listen. Wenn Sie feststellen, dass Ihre Dom\u00e4ne auf einer schwarzen Liste steht, wenden Sie sich am besten direkt an die f\u00fcr die schwarze Liste zust\u00e4ndige Stelle und bitten Sie um deren Entfernung.<\/li>\n
    3. Wenn Sie nicht bereits ein SMTP-Plugin verwenden, um den E-Mail-Versand in WordPress zu verwalten, empfehlen wir dringend die Installation von WP Mail SMTP<\/a>\u00a0da es den Versand von E-Mails \u00fcber ein authentifiziertes SMTP-Konto wie Gmail, Outlook, SendGrid, Mailgun usw. unterst\u00fctzt, was eine bessere Zustellung garantiert und die beste Option ist, wenn Ihre Ticket-E-Mails als Spam eingestuft werden.<\/li>\n<\/ol>\n<\/div>\n
      <\/div>\n<\/div>","protected":false},"featured_media":0,"parent":942,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[250,251,5,6,9,7,8],"class_list":["post-1368","docs","type-docs","status-publish","hentry","doc_tag-blacklist","doc_tag-firewall","doc_tag-not-sending","doc_tag-smtp","doc_tag-spam","doc_tag-tickets","doc_tag-wp-mail-smtp"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs\/1368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/comments?post=1368"}],"version-history":[{"count":1,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs\/1368\/revisions"}],"predecessor-version":[{"id":145188,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs\/1368\/revisions\/145188"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs\/942"}],"next":[{"title":"Ticket-Themen","link":"https:\/\/help.fooevents.com\/de\/docs\/topics\/tickets\/ticket-themes\/","href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs\/880"}],"prev":[{"title":"Tickets l\u00f6schen","link":"https:\/\/help.fooevents.com\/de\/docs\/topics\/tickets\/delete-tickets\/","href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/docs\/877"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/media?parent=1368"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/doc_tag?post=1368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}