{"id":131618,"date":"2020-09-10T03:15:06","date_gmt":"2020-09-10T09:15:06","guid":{"rendered":"https:\/\/help.fooevents.com\/?page_id=131618"},"modified":"2026-08-25T01:32:36","modified_gmt":"2026-08-25T08:32:36","slug":"erstattungen","status":"publish","type":"page","link":"https:\/\/help.fooevents.com\/de\/contact\/refunds\/","title":{"rendered":"Erstattungen"},"content":{"rendered":"<h3 class=\"wp-block-heading\">14-Tage-Geld-zur\u00fcck-Garantie ohne Beanstandungen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wir m\u00f6chten sicherstellen, dass Sie mit Ihrem FooEvents-Kauf zufrieden sind und dass es Ihren Anforderungen entspricht.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Deshalb stehen wir fest hinter unseren Produkten und bieten eine&nbsp;<b>Unkomplizierte Geld-zur\u00fcck-Garantie<\/b>&nbsp;wenn Sie eine R\u00fcckerstattung innerhalb von 14 Tagen nach dem urspr\u00fcnglichen Kaufdatum beantragen (<i>ausgenommen Verl\u00e4ngerungen und Lizenzen auf Lebenszeit<\/i>), damit Sie jedes FooEvents-Produkt mit gutem Gewissen kaufen k\u00f6nnen. Wir empfehlen Ihnen jedoch, zun\u00e4chst unseren&nbsp;<a href=\"https:\/\/www.fooevents.com\/support\/\" target=\"_blank\" rel=\"noopener\">Unterst\u00fctzungskan\u00e4le<\/a>&nbsp;wenn Sie Fragen oder Probleme haben, damit wir Ihnen helfen k\u00f6nnen, alle Probleme zu l\u00f6sen, bevor Sie eine R\u00fcckerstattung beantragen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Um eine R\u00fcckerstattung zu beantragen, f\u00fcllen Sie bitte das untenstehende Formular aus. Wenn Sie das Plugin FooEvents f\u00fcr WooCommerce gekauft haben \u00fcber&nbsp;<strong>CodeCanyon<\/strong>bitte&nbsp;<a href=\"https:\/\/codecanyon.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">hier einen Antrag stellen<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bitte beachten Sie, dass die Bearbeitung von R\u00fcckerstattungen bis zu 5 Tage dauern kann.<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-tertiary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-03cab32d wp-block-group-is-layout-constrained\" style=\"border-color:#b4458d;border-style:dashed;border-width:1px;border-top-left-radius:var(--wp--preset--border-radius--md);border-top-right-radius:var(--wp--preset--border-radius--md);border-bottom-left-radius:var(--wp--preset--border-radius--md);border-bottom-right-radius:var(--wp--preset--border-radius--md);padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n<h2 class=\"wp-block-heading\">Are you an event ticket holder?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you purchased a ticket for an event and would like to request a refund, please contact the event organizer directly. FooEvents is ticketing software used by event organizers on their own websites, and we do not have access to their sales records or the ability to process ticket refunds on their behalf. <a href=\"https:\/\/help.fooevents.com\/de\/dokumentation\/faq\/eintrittskarten\/information-for-event-ticket-holders\/\">Learn more<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17743-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"17743\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/131618#wpcf7-f17743-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontakt-Formular\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/de\/wp-json\/wp\/v2\/pages\/131618#wpcf7-f17743-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17743\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17743-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail Adresse *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-ref\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Bestellnummer * (z. B. #64687)\" value=\"\" type=\"text\" name=\"your-ref\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-website\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Website-URL *\" value=\"\" type=\"text\" name=\"your-website\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"30000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Grund f\u00fcr den Erstattungsantrag *\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Antrag einreichen\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>14-Day No Quibble Money-Back Guarantee We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it\u2019s a good fit for your requirements. As such, we firmly stand behind our products and offer a&nbsp;No Quibble Money-Back Guarantee&nbsp;if you request a refund within&nbsp;14 days of the original purchase date (excluding renewals [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3210,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"contact-page","meta":{"footnotes":""},"class_list":["post-131618","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/pages\/131618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/comments?post=131618"}],"version-history":[{"count":12,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/pages\/131618\/revisions"}],"predecessor-version":[{"id":150269,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/pages\/131618\/revisions\/150269"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/pages\/3210"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/de\/wp-json\/wp\/v2\/media?parent=131618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}