Ticket configuration

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Ticket configuration

There are various settings that determine the behavior of your tickets. In this section we will outline each setting and discuss how it can be used to achieve the desired effect.

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Ticket Settings

When creating an event, there are various settings that can be applied which will change the display and behavior of the ticket sent for that particular event. Please follow these instructions to set the ticket settings:

  1. Go to Products > Add Product in the main menu
  2. Complete the title, body, description, tags, categories, featured image and gallery as needed
  3. Go to the Product Data tabs and select ‘Ticket Settings
  4. Scroll down to the follow settings:
HTML ticket themeYou can select the ticket theme that will be used to style the embedded HTML tickets within ticket emails. Find out more about Ticket Themes.
PDF ticket themeThis option will only be displayed if the FooEvents PDF Tickets plugin is activated. Select the PDF compatible ticket theme that will be used to style the PDF tickets that are attached to ticket emails.
Ticket logoFull URL that links to the logo that will be used in the ticket (JPG or PNG format).
Ticket header imageFull URL that links to the image that will be used as the ticket header (JPG or PNG format).
Ticket email subjectThe subject line used in ticket emails. Use {OrderNumber} to display the real order number.
Ticket email bodyThe copy that will be displayed in the main body of the ticket email.
Ticket borderColor of the ticket border.
Ticket buttonColor of the ticket button.
Ticket button textColor of the ticket button text.
Display purchaser or attendee details on ticket?Display the purchaser/attendee’s name and details on the ticket.
Display custom attendee details on ticket?This will display custom attendee fields on the ticket.
Display “Add to calendar” option on ticket?Display an Add to calendar button on the ticket. Clicking this button will generate an ICS file that contains basic event information such as event name, date and time which the attendee can save and add to their preferred calendar. This file is generated as soon as the attendee or ticket purchaser clicks the “Add to calendar” button in their ticket email and the entry will not be automatically updated in the calendar if the event information changes.
“Add to calendar” reminder alertsAdd calendar alerts at specified intervals to remind attendees about the event. These alerts will automatically appear in the attendee’s calendar client after clicking the “Add to calendar” button on the ticket.
Attach calendar ICS file to the ticket email?Attach an ICS file to the ticket email so that the event details automatically appear in certain calendar clients. The entry will not be automatically updated in the calendar if the event information changes.
Display date and time on ticket?Display the time and date of the event on the ticket.
Display barcode on ticket?Display a barcode on the ticket which is used for check-ins.
Display price on ticket?Display the ticket price on the ticket.
Display Zoom meeting/webinar details on ticket?Display all the Zoom meeting/webinar details such as the Meeting ID and Join link on the ticket .
PDF settingsThese settings will only be displayed if the FooEvents PDF Tickets plugin is activated.
Email textEnter the text that will be displayed in the main body of the ticket email.
Ticket footer textEnter the text that will be displayed in the footer of the PDF ticket.

Global Settings

There are a number of Global settings that effect the behavior and appearance of tickets for all your events.

You can find a list of these settings and their descriptions in the Ticket Design and PDF Tickets sections.

Ticket Themes Settings

You can change the look of your email tickets and PDF Tickets using FooEvents Ticket Themes. Find out more in the Ticket Themes section.

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