{"id":137463,"date":"2024-05-01T10:59:37","date_gmt":"2024-05-01T17:59:37","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=137463"},"modified":"2024-07-30T11:55:33","modified_gmt":"2024-07-30T18:55:33","slug":"pagos-fraccionados","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/es\/docs\/topics\/point-of-sale\/payments\/split-payments\/","title":{"rendered":"Pagos fraccionados"},"content":{"rendered":"<p>Los pagos fraccionados (tambi\u00e9n conocidos como \"pagos parciales\" o \"oferta fraccionada\") permiten a un cliente utilizar varios m\u00e9todos de pago (efectivo, tarjeta, cheque, etc.) para abonar un \u00fanico pedido. Tambi\u00e9n pueden ser una forma \u00fatil para que amigos, familiares y compa\u00f1eros de trabajo paguen compras en grupo, gastos compartidos o regalos.<\/p>\n<h2>Enlaces r\u00e1pidos<\/h2>\n<ul>\n<li><a href=\"#enabling-split-payments\">Permitir pagos fraccionados<\/a><\/li>\n<li><a href=\"#adding-split-payments-during-checkout\">A\u00f1adir pagos fraccionados durante el proceso de pago<\/a><\/li>\n<li><a href=\"#order-details\">Detalles del pedido<\/a><\/li>\n<li><a href=\"#refunding-split-payments\">Pagos fraccionados de reembolso<\/a><\/li>\n<li><a href=\"#pos-payments-in-wordpress\">POS Pagos en WordPress<\/a><\/li>\n<li><a href=\"#updating-pos-payments-for-past-orders\">Actualizaci\u00f3n de pagos POS para pedidos anteriores<\/a><\/li>\n<\/ul>\n<h2>Permitir pagos fraccionados<\/h2>\n<p>Puede utilizar esta funci\u00f3n activando la opci\u00f3n <strong>Pago fraccionado<\/strong> m\u00e9todo de pago en la pantalla de gesti\u00f3n del m\u00e9todo de pago WooCommerce. M\u00e1s informaci\u00f3n <a href=\"https:\/\/help.fooevents.com\/es\/documentos\/temas-2\/punto-de-venta\/pagos\/\" target=\"_blank\" rel=\"noopener\" data-id=\"31\">habilitaci\u00f3n y gesti\u00f3n de medios de pago<\/a> para FooEvents POS.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-137464\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-1024x425.png\" alt=\"\" width=\"1024\" height=\"425\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-1024x425.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-300x125.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-768x319.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-1536x637.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-18x7.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods.png 1836w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>A\u00f1adir pagos fraccionados durante el proceso de pago<\/h2>\n<p>Despu\u00e9s de recargar la aplicaci\u00f3n FooEvents POS, puedes seleccionar <strong>Pago fraccionado<\/strong> como m\u00e9todo de pago. Haga clic en el bot\u00f3n <strong>A\u00f1adir<\/strong> para abrir la interfaz de pagos fraccionados.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-137465\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-1024x711.png\" alt=\"\" width=\"1024\" height=\"711\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-1024x711.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-300x208.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-768x533.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-18x12.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout.png 1192w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>La interfaz de pagos divididos le permite a\u00f1adir m\u00faltiples pagos utilizando una combinaci\u00f3n de los otros m\u00e9todos de pago habilitados. Puede activar <strong>auto split<\/strong> que dividir\u00e1 el saldo adeudado a partes iguales entre los pagos a\u00f1adidos. Puede seguir ajustando manualmente el importe que debe cargarse a los pagos individuales. Una vez cargado un pago, el saldo restante se dividir\u00e1 de nuevo a partes iguales entre los pagos pendientes restantes.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-137466\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-691x1024.png\" alt=\"\" width=\"691\" height=\"1024\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-691x1024.png 691w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-202x300.png 202w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-768x1139.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-1036x1536.png 1036w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-8x12.png 8w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface.png 1172w\" sizes=\"(max-width: 691px) 100vw, 691px\" \/><\/p>\n<p>Una vez que haya terminado de a\u00f1adir y cargar los pagos, puede enviar el pedido a su tienda.\u00a0<strong>Tenga en cuenta lo siguiente:<\/strong> es posible enviar un pedido cuando hay un saldo pendiente (en situaciones en las que el cliente podr\u00eda pagar el saldo restante al cobrar, por ejemplo), pero se le mostrar\u00e1 un mensaje de confirmaci\u00f3n antes de enviarlo.<\/p>\n<h2>Detalles del pedido<\/h2>\n<p>Una vez enviado el pedido, la pesta\u00f1a de detalles del pedido de la pantalla <strong>Pantalla de pedidos<\/strong> se mostrar\u00e1n todos los pagos del pedido. Ahora tambi\u00e9n se muestran los pagos individuales al imprimir el recibo de un pedido.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137467\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-1024x897.png\" alt=\"\" width=\"1024\" height=\"897\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-1024x897.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-300x263.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-768x672.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-14x12.png 14w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments.png 1174w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Pagos fraccionados de reembolso<\/h2>\n<p>La devoluci\u00f3n de una orden de pago fraccionada funciona del mismo modo que <a href=\"https:\/\/help.fooevents.com\/es\/documentos\/temas-2\/pedidos\/#processing-order-refunds\" target=\"_blank\" rel=\"noopener\" data-id=\"\">reembolso de un pedido ordinario<\/a>Sin embargo, si utiliz\u00f3 la funci\u00f3n <a href=\"https:\/\/help.fooevents.com\/es\/documentos\/temas-2\/pagos\/integracion-de-pago-square\/\" target=\"_blank\" rel=\"noopener\" data-id=\"1445\">Square<\/a> o <a href=\"https:\/\/help.fooevents.com\/es\/documentos\/temas-2\/pagos\/integracion-de-pagos-con-stripe\/\" target=\"_blank\" rel=\"noopener\" data-id=\"54115\">Stripe<\/a> integraci\u00f3n para cargar tarjetas por pagos fraccionados, se le presentar\u00e1 un tercer paso adicional en el proceso de reembolso para reembolsar los pagos fraccionados individuales a la tarjeta que se carg\u00f3 originalmente.\u00a0<strong>Tenga en cuenta lo siguiente:<\/strong> reembolso de un pedido a trav\u00e9s de la interfaz WooCommerce en su panel de administraci\u00f3n WordPress <strong>no<\/strong> reembolsar autom\u00e1ticamente los pagos fraccionados, por lo que recomendamos encarecidamente hacerlo a trav\u00e9s de FooEvents POS en su lugar.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137468\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-1024x613.png\" alt=\"\" width=\"1024\" height=\"613\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-1024x613.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-300x179.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-768x459.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-18x12.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment.png 1170w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>POS Pagos en WordPress<\/h2>\n<p>El men\u00fa FooEvents POS de su panel de administraci\u00f3n WordPress tiene ahora un submen\u00fa llamado <strong>POS Pagos<\/strong>. Esta pantalla enumera todos los pagos individuales realizados para las \u00f3rdenes enviadas utilizando FooEvents POS, independientemente de si se utilizaron pagos fraccionados.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137469\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-1024x386.png\" alt=\"\" width=\"1024\" height=\"386\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-1024x386.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-300x113.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-768x289.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-1536x579.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-2048x771.png 2048w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-18x7.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Al abrir un pedido que se envi\u00f3 utilizando FooEvents POS en su panel de administraci\u00f3n WordPress, ver\u00e1 un cuadro meta adicional que enumera todos los Pagos POS del pedido.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137470\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1024x488.png\" alt=\"\" width=\"1024\" height=\"488\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1024x488.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-300x143.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-768x366.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1536x731.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-18x9.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments.png 1714w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Actualizaci\u00f3n de pagos POS para pedidos anteriores<\/h2>\n<p>Pedidos anteriores a <strong>FooEvents POS versi\u00f3n 1.8.0<\/strong> se generar\u00e1n autom\u00e1ticamente Pagos POS cuando se abra el pedido en el panel de administraci\u00f3n de WordPress. Estos Pagos POS generados autom\u00e1ticamente ser\u00e1n visibles en la secci\u00f3n <strong>POS Pagos<\/strong> pantalla. Si desea actualizar pedidos anteriores para que sus Pagos POS se generen autom\u00e1ticamente de forma masiva, puede hacerlo abriendo la pantalla <strong>Pesta\u00f1a Pagos<\/strong> en el <a href=\"https:\/\/help.fooevents.com\/es\/documentos\/temas-2\/punto-de-venta\/configuracion-del-plugin\/\">Configuraci\u00f3n del plugin FooEvents POS<\/a>. Un contador le mostrar\u00e1 cu\u00e1ntos pedidos realizados a trav\u00e9s de FooEvents POS a\u00fan no han generado sus Pagos POS. Haga clic en el bot\u00f3n <strong>Actualizaci\u00f3n de pedidos<\/strong> para actualizar los pedidos en lotes de 100.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137471\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-1024x568.png\" alt=\"\" width=\"1024\" height=\"568\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-1024x568.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-300x166.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-768x426.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-1536x852.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-18x10.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments.png 1980w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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