{"id":194,"date":"2019-10-04T09:11:39","date_gmt":"2019-10-04T09:11:39","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/tickets\/fooevents-bar-codes-are-not-working\/"},"modified":"2022-10-20T18:21:22","modified_gmt":"2022-10-21T00:21:22","slug":"por-que-no-se-generan-y-muestran-los-codigos-de-barras-en-los-tickets","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/es\/docs\/frequently-asked-questions\/troubleshooting\/why-are-barcodes-not-being-generated-and-displayed-in-tickets\/","title":{"rendered":"\u00bfPor qu\u00e9 no se generan y muestran en los tickets c\u00f3digos de barras, c\u00f3digos QR, logotipos u otras im\u00e1genes?"},"content":{"rendered":"<p>El primer paso es asegurarse de que ha actualizado <em>todos<\/em> sus plugins FooEvents a las \u00faltimas versiones en su sitio web.<\/p>\n<p>Si ha actualizado los plugins y sigue sin ver el c\u00f3digo de barras\/QR, el logotipo u otras im\u00e1genes en sus tickets, es posible que tenga que actualizar el archivo <strong>tema(s) del billete<\/strong> tambi\u00e9n.<\/p>\n<p>Desde el lanzamiento de la versi\u00f3n <em>1.8.0<\/em> de la <strong>FooEvents Entradas PDF<\/strong> hemos tenido que hacer algunos cambios en los temas de los tickets HTML y PDF para que sean compatibles con la nueva versi\u00f3n de la biblioteca dompdf que utiliza FooEvents. Por favor, lea la <a href=\"https:\/\/help.fooevents.com\/es\/documentos\/temas-2\/entradas-2\/temas-de-entradas\/#updating-ticket-themes\">Actualizaci\u00f3n de los temas de las entradas<\/a> que explica en detalle c\u00f3mo actualizar los temas de los tickets.<\/p>\n<p>Si sigue experimentando problemas con las im\u00e1genes de los billetes y los c\u00f3digos de barras, es posible que el <strong>permisos de archivos<\/strong> para ese directorio en su servidor puede ser demasiado restrictivo. Aseg\u00farese de que el directorio '<strong>\/wp-content\/uploads\/fooevents\/barcodes<\/strong>existe en su servidor y que los permisos de archivo para este directorio est\u00e1n configurados como <strong>0755<\/strong> para que el script que genera los c\u00f3digos de barras pueda ejecutarse correctamente.<\/p>\n<p>Tenga en cuenta que los temas predeterminados para tickets PDF s\u00f3lo admiten un logotipo y no una imagen de cabecera. Si necesita mostrar una imagen de cabecera en su ticket PDF, puede utilizar uno de los siguientes temas <a href=\"https:\/\/www.fooevents.com\/products\/ticket-themes\/\" target=\"_blank\" rel=\"noopener\">estos temas de entradas<\/a> en su lugar.<\/p>","protected":false},"featured_media":0,"parent":822,"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[187,181,388,417,53,235,28,127,110,435,27,7],"class_list":["post-194","docs","type-docs","status-publish","hentry","doc_tag-barcodes","doc_tag-dompdf","doc_tag-fooevents-pdf-tickets","doc_tag-header-image","doc_tag-hosting","doc_tag-logo","doc_tag-pdf","doc_tag-pdf-tickets","doc_tag-permissions","doc_tag-qr","doc_tag-ticket-theme","doc_tag-tickets"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/comments?post=194"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/194\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/822"}],"next":[{"title":"\u00bfPor qu\u00e9 no se muestra la reserva o el asiento seleccionado en la p\u00e1gina de pago?","link":"https:\/\/help.fooevents.com\/es\/docs\/frequently-asked-questions\/troubleshooting\/why-is-the-selected-booking-slot-not-displaying-on-the-checkout-page\/","href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/133694"}],"prev":[{"title":"Why do my PDF tickets still look the same after I've made changes to settings or details?","link":"https:\/\/help.fooevents.com\/es\/docs\/frequently-asked-questions\/troubleshooting\/why-do-my-pdf-tickets-still-look-the-same-after-ive-made-changes-to-settings-or-details\/","href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/1701"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/media?parent=194"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/doc_tag?post=194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}