{"id":200,"date":"2019-10-04T09:12:20","date_gmt":"2019-10-04T09:12:20","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/general\/do-you-offer-refunds\/"},"modified":"2025-09-10T10:24:35","modified_gmt":"2025-09-10T17:24:35","slug":"cual-es-su-politica-de-devoluciones","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/es\/docs\/frequently-asked-questions\/general\/what-is-your-refund-policy\/","title":{"rendered":"\u00bfCu\u00e1l es su pol\u00edtica de devoluciones?"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Nos comprometemos a garantizar que est\u00e9 completamente satisfecho con su compra de FooEvents y que se ajuste a sus necesidades.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Por ello, respaldamos firmemente nuestros productos y ofrecemos un\u00a0<b>Garant\u00eda de devoluci\u00f3n del dinero sin objeciones<\/b>\u00a0en\u00a0<\/span><span class=\"s2\">14 d\u00edas a partir de la fecha de compra original<\/span><span class=\"s1\">\u00a0para que pueda comprar cualquier producto FooEvents con confianza. No obstante, le animamos a que utilice primero nuestro\u00a0<a href=\"https:\/\/www.fooevents.com\/support\/\" target=\"_blank\" rel=\"noopener\">canales de apoyo<\/a>\u00a0si tiene alguna pregunta o problema, para que podamos ayudarle a resolverlo antes de solicitar el reembolso.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Para solicitar un reembolso, rellene el formulario <a href=\"https:\/\/www.fooevents.com\/refunds\/\" target=\"_blank\" rel=\"noopener\">Formulario de solicitud de reembolso<\/a>. Si ha adquirido el plugin FooEvents a trav\u00e9s de CodeCanyon, por favor\u00a0<a href=\"https:\/\/themeforest.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">enviar una solicitud<\/a>.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Tenga en cuenta que los reembolsos pueden tardar hasta 5 d\u00edas en procesarse.<\/span><\/p>","protected":false},"featured_media":0,"parent":163,"menu_order":8,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[157,158,166,424,159,449],"class_list":["post-200","docs","type-docs","status-publish","hentry","doc_tag-free-trial","doc_tag-guarantee","doc_tag-paypal","doc_tag-paystack","doc_tag-refund","doc_tag-stripe"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/comments?post=200"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/200\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/163"}],"next":[{"title":"\u00bfD\u00f3nde puedo encontrar mi factura FooEvents?","link":"https:\/\/help.fooevents.com\/es\/docs\/frequently-asked-questions\/general\/where-can-i-find-my-fooevents-invoice\/","href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/2878"}],"prev":[{"title":"\u00bfQu\u00e9 pasarelas de pago admite FooEvents?","link":"https:\/\/help.fooevents.com\/es\/docs\/frequently-asked-questions\/general\/what-payment-gateways-does-fooevents-support\/","href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/170"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/media?parent=200"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/doc_tag?post=200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}