{"id":877,"date":"2019-11-27T07:14:58","date_gmt":"2019-11-27T14:14:58","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/delete-tickets\/"},"modified":"2023-08-07T01:04:55","modified_gmt":"2023-08-07T08:04:55","slug":"eliminar-entradas","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/es\/docs\/topics\/tickets\/delete-tickets\/","title":{"rendered":"Borrar entradas"},"content":{"rendered":"

Cuando edite un ticket, puede eliminarlo utilizando el bot\u00f3n Mover a la basura<\/strong> en los ajustes de publicaci\u00f3n.<\/p>\n

Tambi\u00e9n puede eliminar tickets en bloque siguiendo estos pasos:<\/p>\n

    \n
  1. Ir a\u00a0FooEvents<\/strong>\u00a0>\u00a0Entradas<\/strong>\u00a0en el men\u00fa principal<\/li>\n
  2. Seleccione todos los entradas<\/strong> que desea eliminar<\/li>\n
  3. Haga clic en\u00a0Acciones masivas<\/strong> >\u00a0Mover a la basura<\/strong> >\u00a0Solicitar<\/strong><\/li>\n<\/ol>\n

    Si tiene dificultades para eliminar tickets en bloque, intente lo siguiente:<\/p>\n

      \n
    1. Ir a\u00a0FooEvents<\/strong>\u00a0>\u00a0Entradas<\/strong>\u00a0en el men\u00fa principal<\/li>\n
    2. Seleccione todos los entradas<\/strong> que desea eliminar<\/li>\n
    3. Haga clic en\u00a0Acciones masivas<\/strong> >\u00a0Editar<\/strong> >\u00a0Solicitar<\/strong><\/li>\n
    4. Establezca el Estado en\u00a0Borrador<\/strong>\u00a0y\u00a0Actualizaci\u00f3n<\/strong><\/li>\n
    5. Selecci\u00f3nalos de nuevo y mu\u00e9velos a la papelera<\/li>\n<\/ol>\n

      Suprimir un pedido<\/h2>\n

      La supresi\u00f3n de un pedido no elimina ni desactiva autom\u00e1ticamente las entradas creadas para el cliente. Esto significa que, aunque el pedido se haya reembolsado o eliminado, el cliente podr\u00e1 seguir utilizando el billete, por ejemplo, al escanear el c\u00f3digo de barras del billete con la funci\u00f3n Aplicaci\u00f3n FooEvents Check-ins<\/strong> el billete seguir\u00e1 apareciendo como v\u00e1lido. Deber\u00e1 reembolsar el pedido y luego suprimir el billete<\/strong>\u00a0y\u00a0actualizar manualmente el n\u00famero de stock<\/strong>\u00a0si lo gestiona a trav\u00e9s de WooCommerce. Esto est\u00e1 en l\u00ednea con la funcionalidad est\u00e1ndar WooCommerce, donde es posible que desee reembolsar a alguien, pero todav\u00eda les permiten mantener \/ utilizar las existencias.<\/p>\n

      Cancelaci\u00f3n de<\/strong> un pedido, sin embargo, establecer\u00e1 el estado del ticket en \"Cancelado\".<\/p>\n

      Aqu\u00ed tiene m\u00e1s informaci\u00f3n: https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/are-tickets-still-valid-if-the-order-was-deleted\/<\/a><\/p>","protected":false},"featured_media":0,"parent":942,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[175,177,183,159,108,7],"class_list":["post-877","docs","type-docs","status-publish","hentry","doc_tag-delete","doc_tag-inventory","doc_tag-manage-stock","doc_tag-refund","doc_tag-stock","doc_tag-tickets"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/comments?post=877"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/877\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/942"}],"next":[{"title":"Problemas de spam","link":"https:\/\/help.fooevents.com\/es\/docs\/topics\/tickets\/spam-issues\/","href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/1368"}],"prev":[{"title":"Reenviar entradas","link":"https:\/\/help.fooevents.com\/es\/docs\/topics\/tickets\/resend-tickets\/","href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/docs\/876"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/media?parent=877"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/es\/wp-json\/wp\/v2\/doc_tag?post=877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}