{"id":132081,"date":"2020-11-23T00:37:49","date_gmt":"2020-11-23T07:37:49","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=132081"},"modified":"2026-06-03T05:33:43","modified_gmt":"2026-06-03T12:33:43","slug":"pourquoi-mes-billets-napparaissent-ils-pas-ou-ne-peuvent-ils-pas-etre-telecharges-a-partir-de-mon-compte","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/tickets\/why-are-my-tickets-not-appearing-or-downloadable-from-my-account\/","title":{"rendered":"Pourquoi mes billets n'apparaissent-ils pas ou ne peuvent-ils pas \u00eatre t\u00e9l\u00e9charg\u00e9s \u00e0 partir de Mon compte ?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">La raison la plus fr\u00e9quente est que la \"<strong>Permettre le t\u00e9l\u00e9chargement de billets au format PDF<\/strong>\"n'est pas coch\u00e9e dans les param\u00e8tres du plugin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous trouverez ce param\u00e8tre dans la rubrique <strong>Billets PDF <\/strong>dans les param\u00e8tres du plugin FooEvents :<br>\n<a href=\"https:\/\/help.fooevents.com\/fr\/documents\/themes-2\/evenements\/parametres-globaux\/#pdf-tickets\">https:\/\/help.fooevents.com\/docs\/topics\/events\/global-settings\/#pdf-tickets<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>La raison la plus fr\u00e9quente est que le param\u00e8tre \"Activer les t\u00e9l\u00e9chargements de tickets PDF\" n'est pas coch\u00e9 dans les param\u00e8tres du plugin. Vous trouverez ce param\u00e8tre dans l'onglet PDF Tickets dans les param\u00e8tres du plugin FooEvents : https:\/\/help.fooevents.com\/docs\/topics\/events\/global-settings\/#pdf-tickets<\/p>","protected":false},"featured_media":0,"parent":159,"menu_order":2,"template":"","doc_tag":[99,327,388,396],"class_list":["post-132081","docs","type-docs","status-publish","hentry","doc_tag-download","doc_tag-fooevents-account","doc_tag-fooevents-pdf-tickets","doc_tag-my-account"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/132081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/132081\/revisions"}],"predecessor-version":[{"id":148432,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/132081\/revisions\/148432"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/159"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=132081"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=132081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}