{"id":133337,"date":"2022-05-17T05:09:46","date_gmt":"2022-05-17T11:09:46","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/third-party-integration\/follow-ups-integration\/"},"modified":"2025-07-28T02:22:14","modified_gmt":"2025-07-28T09:22:14","slug":"woocommerce-follow-ups","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/third-party-integration\/woocommerce-follow-ups\/","title":{"rendered":"WooCommerce Suivi Int\u00e9gration"},"content":{"rendered":"<p class=\"notice\"><strong>IMPORTANT :<\/strong> \u00c0 partir du 31 mai 2023, WooCommerce a retir\u00e9 la <a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">Suivi du WooCommerce<\/a> et recommande aux clients d'utiliser plut\u00f4t leur <a href=\"https:\/\/woocommerce.com\/products\/automatewoo\/?aff=8264&amp;cid=702452\" target=\"_blank\" rel=\"noopener\">AutomateWoo<\/a> extension. WooCommerce Follow-ups n'est plus disponible \u00e0 l'achat sur WooCommerce.com. WooCommerce continuera \u00e0 supporter son extension WooCommerce Follow-ups jusqu'en mai 2024, mais il semble qu'aucune autre mise \u00e0 jour du plugin ne sera publi\u00e9e par WooCommerce.<\/p>\n<p class=\"notice\"><strong>Nous avons <a href=\"https:\/\/help.fooevents.com\/fr\/documents\/themes-2\/integration-de-tiers\/automatewoo\/\">a mis en place une int\u00e9gration similaire avec AutomateWoo<\/a> que nous recommandons comme alternative.<\/strong><\/p>\n<p><u>La documentation suivante restera en place jusqu'en mai 2024 et est uniquement destin\u00e9e \u00e0 aider les clients existants de WooCommerce Follow-ups. Veuillez ne pas mettre en \u0153uvre de nouvelles int\u00e9grations avec le plugin WooCommerce Follow-ups, car elles ne seront pas prises en charge.<\/u><\/p>\n<p><a href=\"https:\/\/www.fooevents.com\/products\/fooevents-for-woocommerce\/\" target=\"_blank\" rel=\"noopener\">FooEvents pour WooCommerce<\/a> s'int\u00e8gre \u00e0 la <a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">WooCommerce Suivi<\/a> qui permet d'envoyer des courriels de suivi automatis\u00e9s aux participants en utilisant la date de l'\u00e9v\u00e9nement, la date de r\u00e9servation et l'heure d'enregistrement comme d\u00e9clencheurs.<\/p>\n<h2>Sections<\/h2>\n<ul>\n<li><a href=\"#requirements\">Exigences<\/a><\/li>\n<li><a href=\"#creating-a-new-follow-up-email\">Cr\u00e9ation d'un nouvel e-mail de suivi<\/a><\/li>\n<li><a href=\"#set-the-fooevents-follow-up-type\">D\u00e9finir le type de suivi FooEvents<\/a><\/li>\n<li><a href=\"#fooevents-triggers-for-woocommerce-follow-ups\">D\u00e9clencheurs FooEvents pour les suivis WooCommerce<\/a><\/li>\n<li><a href=\"#fooevents-variables\">FooEvents Variables<\/a><\/li>\n<\/ul>\n<h3 id=\"requirements\">Exigences<\/h3>\n<ul>\n<li aria-level=\"1\"><a href=\"https:\/\/www.fooevents.com\/products\/fooevents-for-woocommerce\/\" target=\"_blank\" rel=\"noopener\">FooEvents pour WooCommerce<\/a> version 1.15.2 ou plus r\u00e9cente<\/li>\n<li aria-level=\"1\"><a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">WooCommerce Suivi<\/a> version 4.9.22 ou plus r\u00e9cente<\/li>\n<\/ul>\n<p>Avant d'aller plus loin, il est essentiel que vous soyez familiaris\u00e9 avec le fonctionnement du plugin WooCommerce Follow-ups et que vous sachiez configurer des e-mails de suivi standard et utiliser les d\u00e9clencheurs int\u00e9gr\u00e9s. WooCommerce Follow-ups offre <a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">une documentation compl\u00e8te<\/a> qui vous guidera tout au long du processus de mise en place des courriels de suivi. Une fois que vous \u00eates \u00e0 l'aise avec les suivis WooCommerce, veuillez passer aux sections suivantes o\u00f9 nous passerons en revue les diff\u00e9rents d\u00e9clencheurs personnalis\u00e9s qui sont ajout\u00e9s par FooEvents.<\/p>\n<h3 id=\"creating-a-new-follow-up-email\">Cr\u00e9ation d'un nouvel e-mail de suivi<\/h3>\n<p>Pour cr\u00e9er un nouvel e-mail :<\/p>\n<ol>\n<li aria-level=\"1\">Naviguez jusqu'\u00e0 <strong>Suivi<\/strong> &gt; <strong>Courriel<\/strong> dans la barre lat\u00e9rale gauche de votre <strong>Zone d'administration de WordPress<\/strong><\/li>\n<li aria-level=\"1\">Utiliser le <strong>Cr\u00e9er un nouveau suivi<\/strong> pour cr\u00e9er un nouvel e-mail de suivi<\/li>\n<li aria-level=\"1\">Ouvrez l'\u00e9diteur de courrier \u00e9lectronique et remplissez les champs de contenu standard et les pr\u00e9f\u00e9rences.<\/li>\n<\/ol>\n<h3 id=\"set-the-fooevents-follow-up-type\">D\u00e9finir le type de suivi FooEvents<\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-133339\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.23.28.png\" alt=\"\" width=\"280\" height=\"148\" title=\"\"><\/p>\n<ol>\n<li aria-level=\"1\">Naviguez jusqu'\u00e0 la page <strong>Type de suivi<\/strong> meta box \u00e0 droite de l'\u00e9cran<\/li>\n<li aria-level=\"1\">S\u00e9lectionner <strong>FooEvents<\/strong> dans le champ de s\u00e9lection d\u00e9roulant. Cette op\u00e9ration ajoutera les d\u00e9clencheurs FooEvents n\u00e9cessaires \u00e0 la liste des d\u00e9clencheurs FooEvents. <strong>D\u00e9tails du suivi<\/strong> au bas de l'\u00e9cran<\/li>\n<\/ol>\n<h3 id=\"fooevents-triggers-for-woocommerce-follow-ups\">D\u00e9clencheurs FooEvents pour les suivis WooCommerce<\/h3>\n<p>Les d\u00e9clencheurs contr\u00f4lent la programmation et les crit\u00e8res d'envoi des courriels de suivi.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-133340 alignnone\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26.png\" alt=\"\" width=\"1012\" height=\"276\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26.png 1012w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26-300x82.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26-768x209.png 768w\" sizes=\"(max-width: 1012px) 100vw, 1012px\" \/><\/p>\n<p>Les d\u00e9clencheurs FooEvents comprennent les options suivantes :<\/p>\n<h4>D\u00e9lai d'envoi<\/h4>\n<p>Il s'agit du d\u00e9lai programm\u00e9 avant ou apr\u00e8s le d\u00e9clenchement. Vous pouvez r\u00e9gler le d\u00e9lai sur un nombre sp\u00e9cifique de minutes, d'heures, de jours, de semaines, de mois ou d'ann\u00e9es.<\/p>\n<h4>D\u00e9clencheur<\/h4>\n<p>Les d\u00e9clencheurs FooEvents suivants sont disponibles et prennent en charge les diff\u00e9rents types d'\u00e9v\u00e9nements suivants :<\/p>\n<table>\n<tbody>\n<tr>\n<td><\/td>\n<td><strong>Unique<\/strong><\/td>\n<td><strong>Plusieurs jours<\/strong><\/td>\n<td><strong>Si\u00e8ges<\/strong><\/td>\n<td><strong>R\u00e9servable<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Apr\u00e8s l'\u00e9mission de l'avis de contravention<\/strong><\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<\/tr>\n<tr>\n<td><strong>Apr\u00e8s l'enregistrement des billets<\/strong><\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<\/tr>\n<tr>\n<td><strong>Apr\u00e8s la date de l'\u00e9v\u00e9nement<\/strong><\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Non<\/td>\n<\/tr>\n<tr>\n<td><strong>Avant la date de l'\u00e9v\u00e9nement<\/strong><\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Oui<\/td>\n<td>Non<\/td>\n<\/tr>\n<tr>\n<td><strong>Apr\u00e8s la date de r\u00e9servation<\/strong><\/td>\n<td>Non<\/td>\n<td>Non<\/td>\n<td>Non<\/td>\n<td>Oui<\/td>\n<\/tr>\n<tr>\n<td><strong>Avant la date de r\u00e9servation<\/strong><\/td>\n<td>Non<\/td>\n<td>Non<\/td>\n<td>Non<\/td>\n<td>Oui<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Produit<\/h4>\n<p>Param\u00e9trez le d\u00e9clencheur pour qu'il ne s'applique qu'\u00e0 un produit sp\u00e9cifique. Lorsque le produit est achet\u00e9 par vos clients, le d\u00e9clencheur FooEvents correspondant sera activ\u00e9 et programmera l'e-mail de suivi.<\/p>\n<h4>Cat\u00e9gories<\/h4>\n<p>Vous pouvez configurer le d\u00e9clencheur pour qu'il s'applique \u00e0 plusieurs produits \u00e0 l'aide du filtre de cat\u00e9gorie. Lorsque les produits \u00e9tiquet\u00e9s dans la cat\u00e9gorie concern\u00e9e sont achet\u00e9s par vos clients, le d\u00e9clencheur FooEvents correspondant sera activ\u00e9 et programmera l'envoi de l'e-mail de suivi.<\/p>\n<h4>Fichiers t\u00e9l\u00e9chargeables<\/h4>\n<p>Indiquez les fichiers t\u00e9l\u00e9chargeables \u00e0 inclure dans l'e-mail de suivi.<\/p>\n<h3 id=\"fooevents-variables\">FooEvents Variables<\/h3>\n<p>Personnalisez vos courriels \u00e0 l'aide des variables\/balise de fusion FooEvents suivantes :<\/p>\n<ul>\n<li aria-level=\"1\">{fooevents_download_url}<\/li>\n<li aria-level=\"1\">{fooevents_download_filename}<\/li>\n<li aria-level=\"1\">{fooevents_attendee_first_name}<\/li>\n<li aria-level=\"1\">{fooevents_attendee_last_name}<\/li>\n<li aria-level=\"1\">{fooevents_ticket_number}<\/li>\n<li aria-level=\"1\">{fooevents_event_name}<\/li>\n<li aria-level=\"1\">{fooevents_event_date}<\/li>\n<li aria-level=\"1\">{fooevents_event_directions}<\/li>\n<li aria-level=\"1\">{fooevents_event_type}<\/li>\n<li aria-level=\"1\">{fooevents_event_start_hour}<\/li>\n<li aria-level=\"1\">{fooevents_event_start_minutes}<\/li>\n<li aria-level=\"1\">{fooevents_event_start_period}<\/li>\n<li aria-level=\"1\">{fooevents_event_end_hour}<\/li>\n<li aria-level=\"1\">{fooevents_event_end_minutes}<\/li>\n<li aria-level=\"1\">{fooevents_event_end_period}<\/li>\n<li aria-level=\"1\">{fooevents_bookings_slot}<\/li>\n<li aria-level=\"1\">{fooevents_bookings_slot_term}<\/li>\n<li aria-level=\"1\">{fooevents_bookings_date}<\/li>\n<li aria-level=\"1\">{fooevents_bookings_date_term}<\/li>\n<li aria-level=\"1\">{fooevents_seating_row_name_label}<\/li>\n<li aria-level=\"1\">{fooevents_seating_row_name}<\/li>\n<li aria-level=\"1\">{fooevents_seating_seat_number_label}<\/li>\n<li aria-level=\"1\">{fooevents_seating_seat_number}<\/li>\n<li aria-level=\"1\">{fooevents_custom_attendee_fields}<\/li>\n<\/ul>","protected":false},"featured_media":0,"parent":946,"menu_order":17,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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d'AutomateWoo","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/third-party-integration\/automatewoo\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/134000"}],"prev":[{"title":"Int\u00e9gration de Mailchimp","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/third-party-integration\/mailchimp\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/133058"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=133337"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=133337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}