{"id":133414,"date":"2022-07-29T11:54:04","date_gmt":"2022-07-29T17:54:04","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/fooevents-pos\/printing-tickets\/"},"modified":"2023-07-11T07:04:20","modified_gmt":"2023-07-11T14:04:20","slug":"billets-et-recus","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/point-of-sale\/tickets-and-receipts\/","title":{"rendered":"Billets et re\u00e7us"},"content":{"rendered":"<p>Une fois que le <a href=\"https:\/\/help.fooevents.com\/fr\/documents\/themes-2\/point-de-vente\/caisse\/\">Passer \u00e0 la caisse<\/a> Une fois le processus de commande termin\u00e9, vous pourrez imprimer des re\u00e7us et des billets (uniquement pour les produits li\u00e9s \u00e0 des \u00e9v\u00e9nements). FooEvents POS utilise la bo\u00eete de dialogue d'impression standard du navigateur pour imprimer les re\u00e7us et les billets.<\/p>\r\n<h2>Sections<\/h2>\r\n<ul>\r\n<li><a href=\"#printing-invoices-receipts\">Impression des factures\/re\u00e7us<\/a><\/li>\r\n<li><a href=\"#printing-tickets\">Impression des billets<\/a><\/li>\r\n<li><a href=\"#printing-saved-orders\">Impression des commandes enregistr\u00e9es<\/a><\/li>\r\n<li><a href=\"#customizing-the-store-logo-for-receipts\">Personnaliser le logo du magasin<\/a><\/li>\r\n<li><a href=\"#modify-receipt-terminology\">Modifier la terminologie des re\u00e7us<\/a><\/li>\r\n<\/ul>\r\n<h3 id=\"printing-invoices-receipts\">Impression des factures\/re\u00e7us<\/h3>\r\n<p>FooEvents POS utilise la bo\u00eete de dialogue d'impression standard du navigateur pour imprimer les factures\/re\u00e7us et les tickets. Vous pouvez donc utiliser n'importe quelle imprimante connect\u00e9e \u00e0 votre ordinateur. Les mod\u00e8les de re\u00e7us et de tickets s'adaptent \u00e0 la largeur de la source de papier s\u00e9lectionn\u00e9e. Ils devraient donc s'adapter \u00e0 la plupart des formats de papier standard pour les imprimantes de bureau et les imprimantes thermiques de re\u00e7us. <img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-133415\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-1024x674.png\" alt=\"\" width=\"1024\" height=\"674\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-1024x674.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-300x198.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-768x506.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-1536x1011.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-2048x1349.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/> <strong>Si vous disposez d'une imprimante thermique de re\u00e7us, voici la marche \u00e0 suivre pour configurer et imprimer vos re\u00e7us :<\/strong><\/p>\r\n<ul class=\"MailOutline\">\r\n<li class=\"\">Choisissez votre <strong>Imprimante de re\u00e7us<\/strong><\/li>\r\n<li class=\"\">Imprimer <strong>toutes les pages<\/strong><\/li>\r\n<li class=\"\">S\u00e9lectionner <strong>portrait<\/strong><\/li>\r\n<li class=\"\">Choisir le <strong>largeur<\/strong> de votre papier de r\u00e9ception<\/li>\r\n<li class=\"\">Les <strong>longueur du papier<\/strong> peut \u00eatre l'option la plus longue, car l'imprimante continue d'imprimer jusqu'\u00e0 ce qu'elle atteigne le bas du re\u00e7u, puis coupe automatiquement le papier.<\/li>\r\n<li class=\"\">D\u00e9finir le nombre de <strong>pages par feuille \u00e0 \"1\".<\/strong><\/li>\r\n<li class=\"\"><strong>D\u00e9sactiver les en-t\u00eates<\/strong> et <strong>pieds de page<\/strong>\r\n<ul class=\"\">\r\n<li class=\"\"><strong>Google Chrome<\/strong> - avec une marge fix\u00e9e \u00e0 <strong>par d\u00e9faut\".<\/strong> la case \u00e0 cocher s'affiche<\/li>\r\n<li class=\"\"><strong>Mozilla Firefox<\/strong> - D\u00e9finir les options d'en-t\u00eate et de pied de page \u00e0 <strong>vide<\/strong><\/li>\r\n<li class=\"\"><strong>Apple Safari<\/strong> \u2013 <strong>D\u00e9cocher<\/strong> les <strong>case \u00e0 cocher pour l'en-t\u00eate et le pied de page<\/strong><\/li>\r\n<\/ul>\r\n<\/li>\r\n<li class=\"\"><strong>Marges<\/strong> doit \u00eatre r\u00e9gl\u00e9 sur <strong>aucun<\/strong><\/li>\r\n<li class=\"\"><strong>\u00c9chelle<\/strong> doit \u00eatre fix\u00e9 \u00e0 <strong>par d\u00e9faut\".<\/strong> ou <strong>100%<\/strong><\/li>\r\n<\/ul>\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994300\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image27.png\" alt=\"\" title=\"\">\r\n<figcaption>\u00c9cran d'options d'impression Star TSP143 avec pr\u00e9visualisation<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994301\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image8.png\" alt=\"\" title=\"\">\r\n<figcaption>Ecran des options d'impression de l'Epson TM-T20II avec pr\u00e9visualisation<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994304\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image2.png\" alt=\"\" title=\"\">\r\n<figcaption>Options d'en-t\u00eates et de pieds de page chrom\u00e9s<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994307\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image22.png\" alt=\"\" title=\"\">\r\n<figcaption>Options d'en-t\u00eate et de pied de page de Firefox<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" class=\"wp-image-18734000994310\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image9.png\" alt=\"\" width=\"271\" height=\"79\" title=\"\">\r\n<figcaption>Options d'en-t\u00eate et de pied de page de Safari<\/figcaption>\r\n<\/figure>\r\n<h3 id=\"printing-tickets\">Impression des billets<\/h3>\r\n<p>Si vous imprimez un re\u00e7u pour une commande contenant un ou plusieurs \u00e9v\u00e9nements, vous pouvez \u00e9galement imprimer les billets de la commande en activant cette option dans le champ <strong>Param\u00e8tres<\/strong> \u00e9cran. <img decoding=\"async\" class=\"alignnone size-large wp-image-133417\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-1024x200.png\" alt=\"\" width=\"1024\" height=\"200\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-1024x200.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-300x59.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-768x150.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets.png 1278w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/> Lors de l'impression \u00e0 l'aide d'un <strong>Imprimante thermique de re\u00e7us<\/strong>Vous pouvez param\u00e9trer votre imprimante pour qu'elle coupe le papier apr\u00e8s le re\u00e7u et apr\u00e8s chaque ticket.<\/p>\r\n<h4>Imprimantes thermiques Star<\/h4>\r\n<p>Pour les imprimantes thermiques de re\u00e7us Star Micronics, vous pouvez <a href=\"https:\/\/starmicronics.com\/help-center\/knowledge-base\/driver-cut-settings-star-micronics-printers\/\" target=\"_blank\" rel=\"noopener\">suivre leur documentation<\/a> sur la mani\u00e8re de forcer une coupure apr\u00e8s chaque saut de page.<\/p>\r\n<h4>Imprimantes thermiques EPSON<\/h4>\r\n<p>L'utilisation de la <strong>dialogue d'impression du syst\u00e8me<\/strong>vous permet de r\u00e9gler divers param\u00e8tres de l'imprimante, comme le moment o\u00f9 il faut effectuer une coupe. R\u00e9glage de la <strong>source de papier<\/strong> le r\u00e9glage de l'alimentation et de la coupe apr\u00e8s chaque page entra\u00eene une coupe apr\u00e8s le re\u00e7u et tous les tickets suivants. <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-133418\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-1024x730.png\" alt=\"\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings.png 1144w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/> <strong>A noter<\/strong> que cette option n'est disponible que lors de l'impression \u00e0 l'aide de la fonction\u00a0<strong>dialogue d'impression du syst\u00e8me<\/strong> et non la bo\u00eete de dialogue d'impression simplifi\u00e9e utilis\u00e9e par le navigateur. La bo\u00eete de dialogue d'impression simplifi\u00e9e du navigateur imprimera le re\u00e7u et tous les tickets suivants avant d'effectuer une coupe.<\/p>\r\n<h3 id=\"printing-saved-orders\">Impression des commandes enregistr\u00e9es<\/h3>\r\n<p><span style=\"font-weight: 400;\">Il est possible d'acc\u00e9der aux commandes sauvegard\u00e9es par le biais de l'option <\/span><b>Commandes<\/b><span style=\"font-weight: 400;\"> et imprim\u00e9e avant la fin de la commande. Il est ainsi possible de fournir \u00e0 vos clients un devis ou une facture imprimable pour leur commande avant qu'ils ne la paient, par exemple.<\/span><\/p>\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-133941 size-full\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/Screenshot-2023-07-11-at-16.03.41.png\" alt=\"FooEvents POS dialogue d&#039;impression\" width=\"603\" height=\"625\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/Screenshot-2023-07-11-at-16.03.41.png 603w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/Screenshot-2023-07-11-at-16.03.41-289x300.png 289w\" sizes=\"(max-width: 603px) 100vw, 603px\" \/><\/figure>\r\n\r\n<h3 id=\"customizing-the-store-logo-for-receipts\">Personnalisation du logo du magasin pour les re\u00e7us<\/h3>\r\n<p><span style=\"font-weight: 400;\">Vous pouvez choisir votre propre logo personnalis\u00e9 qui sera imprim\u00e9 sur les factures\/re\u00e7us. Nous vous recommandons d'utiliser un logo noir et blanc \u00e0 fort contraste pour obtenir les meilleurs r\u00e9sultats.<\/span><\/p>\r\n<ol>\r\n<li><span style=\"font-weight: 400;\">Connectez-vous \u00e0 votre <\/span><b>Tableau de bord WordPress<\/b><\/li>\r\n<li><span style=\"font-weight: 400;\">Aller \u00e0 <strong>FooEvents POS <\/strong><\/span>&gt;<b> Param\u00e8tres <\/b>&gt;<b> Recettes<\/b><\/li>\r\n<li><span style=\"font-weight: 400;\">Cliquez sur le bouton <\/span><b>S\u00e9lectionner le logo<\/b><span style=\"font-weight: 400;\"> \u00e0 c\u00f4t\u00e9 du bouton <\/span><b>Logo du magasin<\/b><span style=\"font-weight: 400;\"> pour t\u00e9l\u00e9charger et\/ou ins\u00e9rer le chemin d'acc\u00e8s \u00e0 l'image<\/span><\/li>\r\n<li>Cliquez sur <b style=\"font-style: inherit;\">Enregistrer les modifications<\/b><\/li>\r\n<\/ol>\r\n<h3 id=\"modify-receipt-terminology\">Modifier la terminologie des re\u00e7us<\/h3>\r\n<p><span style=\"font-weight: 400;\">Connectez-vous \u00e0 votre <\/span><b>Tableau de bord WordPress<\/b><span style=\"font-weight: 400;\"> et cliquez sur <strong>FooEvents POS<\/strong><\/span>\u00a0&gt; <b>Param\u00e8tres<\/b><span style=\"font-weight: 400;\"> dans le menu lat\u00e9ral.<\/span> <span style=\"font-weight: 400;\">Vous pouvez actuellement modifier le libell\u00e9 et\/ou traduire le texte suivant dans vos re\u00e7us et factures imprim\u00e9s :<\/span><\/p>\r\n<ul>\r\n<li><span style=\"font-weight: 400;\">Nom du magasin<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Contenu de l'en-t\u00eate<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de recette<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Pr\u00e9fixe du num\u00e9ro de commande<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de la colonne produit<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de la colonne Quantit\u00e9<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de la colonne des prix<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de la colonne du sous-total<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">\"Abr\u00e9viation de \"Inclusive<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">\"Abr\u00e9viation de \"exclusif<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de r\u00e9duction<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de remboursement<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre fiscal<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre total<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre du mode de paiement<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de l'adresse de facturation<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Titre de l'adresse de livraison<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Contenu du pied de page<\/span><\/li>\r\n<\/ul>","protected":false},"featured_media":0,"parent":133412,"menu_order":27,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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POS","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/point-of-sale\/pos-reports\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/133504"}],"prev":[{"title":"Paiements","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/point-of-sale\/payments\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/133475"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=133414"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=133414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}