{"id":146892,"date":"2026-03-13T01:26:10","date_gmt":"2026-03-13T08:26:10","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=146892"},"modified":"2026-03-13T01:34:31","modified_gmt":"2026-03-13T08:34:31","slug":"validation-manuelle-des-tickets-a-laide-dun-processus-dapprobation","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/use-cases\/manually-releasing-tickets-using-an-approval-workflow\/","title":{"rendered":"Validation manuelle des tickets \u00e0 l'aide d'un processus d'approbation"},"content":{"rendered":"<p>Si vous souhaitez mieux contr\u00f4ler le moment o\u00f9 FooEvents g\u00e9n\u00e8re et <a href=\"https:\/\/help.fooevents.com\/fr\/documents\/themes-2\/billets\/envoi-de-billets\/\">envoie des billets<\/a>, Avec le syst\u00e8me de gestion des commandes de WooCommerce, vous pouvez configurer un processus d'approbation en utilisant un statut de commande personnalis\u00e9 de WooCommerce. Cela permet aux administrateurs d'examiner d'abord les commandes, puis de valider manuellement les tickets lorsqu'ils sont pr\u00eats.<\/p>\n<h2>Sc\u00e9narios o\u00f9 cela peut \u00eatre utile<\/h2>\n<ul>\n<li><strong>\u00c9v\u00e9nements r\u00e9serv\u00e9s aux membres ou \u00e0 acc\u00e8s restreint :<\/strong> Vous devez confirmer que le client est \u00e9ligible avant d'\u00e9mettre des billets.<\/li>\n<li><strong>\u00c9v\u00e9nements sur invitation ou priv\u00e9s :<\/strong> Les commandes doivent \u00eatre examin\u00e9es avant que l'acc\u00e8s ne soit accord\u00e9.<\/li>\n<li><strong>Contr\u00f4les de fraude ou de v\u00e9rification :<\/strong> Vous souhaitez contr\u00f4ler les commandes avant que les tickets ne soient g\u00e9n\u00e9r\u00e9s.<\/li>\n<li><strong>Duplication des rappels de passerelle :<\/strong> Une passerelle de paiement peut renvoyer des rappels multiples ou des confirmations en double, ce qui peut entra\u00eener un double traitement.<\/li>\n<li><strong>Charge \u00e9lev\u00e9e du serveur :<\/strong> Il se peut que votre serveur soit surcharg\u00e9 et que la g\u00e9n\u00e9ration imm\u00e9diate d'un ticket augmente la charge.<\/li>\n<li><strong>goulets d'\u00e9tranglement dans la production de PDF :<\/strong> La cr\u00e9ation de tickets PDF peut n\u00e9cessiter beaucoup de ressources, surtout en p\u00e9riode de forte activit\u00e9.<\/li>\n<li><strong>Probl\u00e8mes d'acheminement du courrier \u00e9lectronique :<\/strong> Il se peut que vous souhaitiez retarder l'envoi du billet pendant que les probl\u00e8mes de distribution du courrier sont r\u00e9solus.<\/li>\n<li><strong>Mise en circulation contr\u00f4l\u00e9e des billets :<\/strong> Vous souhaitez lib\u00e9rer les tickets par lots au lieu de les g\u00e9n\u00e9rer tous imm\u00e9diatement.<\/li>\n<\/ul>\n<h2>Comment cela aide \u00e0 g\u00e9rer ces sc\u00e9narios<\/h2>\n<p>Au lieu de g\u00e9n\u00e9rer des tickets d\u00e8s qu'une commande atteint l'\u00e9tat de d\u00e9clenchement normal, FooEvents peut \u00eatre utilis\u00e9 comme un outil d'aide \u00e0 la d\u00e9cision. <a href=\"https:\/\/help.fooevents.com\/fr\/documents\/themes-2\/billets\/envoi-de-billets\/#sending-tickets-on-different-order-statuses\">configur\u00e9 pour attendre un statut d'approbation personnalis\u00e9<\/a>.<\/p>\n<p>This gives administrators time to review the order before tickets are generated and sent.<\/p>\n<p>In technical issue scenarios, this allows orders to continue being placed while ticket generation is delayed until the system is stable. Administrators can then approve orders manually, one at a time or in small batches, which reduces load and gives them an opportunity to identify duplicate or problematic orders before tickets are released.<\/p>\n<p>This approach is especially useful when immediate automated ticket generation could create additional strain or make an existing issue worse.<\/p>\n<p>It is also a good idea to add a short note to your order confirmation or thank you message so customers know that their order has been received and that tickets will be sent once the order has been reviewed and approved.<\/p>\n<h2>Comment l'installer<\/h2>\n<h3>\u00c9tape 1 : Cr\u00e9er un statut de commande personnalis\u00e9<\/h3>\n<p>Installer un <a href=\"https:\/\/wordpress.org\/plugins\/bp-custom-order-status-for-woocommerce\/\" target=\"_blank\" rel=\"noopener\">WooCommerce plugin de statut de commande personnalis\u00e9<\/a> et cr\u00e9er un nouveau statut de commande tel que <strong>Approuv\u00e9<\/strong>.<\/p>\n<p>You can use any label that matches your workflow.<\/p>\n<h3>\u00c9tape 2 : Configurer FooEvents pour utiliser ce statut<\/h3>\n<p>Aller \u00e0 <strong>FooEvents &gt; Param\u00e8tres &gt; G\u00e9n\u00e9ral<\/strong>.<\/p>\n<p>Find the <strong>Envoi sur l'\u00e9tat de la commande<\/strong> et s\u00e9lectionnez le statut de commande personnalis\u00e9 que vous avez cr\u00e9\u00e9.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-146893 size-full\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.57.56.png\" alt=\"FooEvents &gt; R\u00e9glages &gt; G\u00e9n\u00e9ralit\u00e9s &gt; Envoyer en cas d&#039;\u00e9tat de la commande &gt; Approuv\u00e9\" width=\"425\" height=\"138\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.57.56.png 425w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.57.56-300x97.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.57.56-18x6.png 18w\" sizes=\"(max-width: 425px) 100vw, 425px\" \/><\/p>\n<p>Cela indique \u00e0 FooEvents de ne g\u00e9n\u00e9rer et d'envoyer des tickets que lorsqu'une commande atteint ce statut.<\/p>\n<h3>\u00c9tape 3 : Examiner et approuver les commandes manuellement<\/h3>\n<p>Lorsqu'un client passe une commande, celle-ci est cr\u00e9\u00e9e normalement, mais les tickets ne sont pas g\u00e9n\u00e9r\u00e9s imm\u00e9diatement.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-146894\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.58.31.png\" alt=\"Commandes WooCommerce\" width=\"822\" height=\"108\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.58.31.png 822w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.58.31-300x39.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.58.31-768x101.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2026\/03\/Screenshot-2026-03-13-at-09.58.31-18x2.png 18w\" sizes=\"(max-width: 822px) 100vw, 822px\" \/><\/p>\n<p>Once an administrator has reviewed the order, they can change the order status to the custom approval status.<\/p>\n<p>FooEvents will then generate and send the tickets.<\/p>\n<h2>Utilisation recommand\u00e9e en cas de probl\u00e8mes techniques<\/h2>\n<p>If you are using this workflow to manage technical issues, allow orders to continue as normal and hold back ticket generation until the issue is resolved or under control.<\/p>\n<p>Once stable, approve valid orders manually in a controlled sequence or in batches. This helps reduce server pressure and lowers the risk of duplicate or unwanted ticket generation.<\/p>","protected":false},"featured_media":0,"parent":2357,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[],"class_list":["post-146892","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/146892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/comments?post=146892"}],"version-history":[{"count":5,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/146892\/revisions"}],"predecessor-version":[{"id":146899,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/146892\/revisions\/146899"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/2357"}],"prev":[{"title":"\u00c9v\u00e9nement virtuel : Cours de yoga","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/use-cases\/virtual-yoga-class\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/2704"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=146892"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=146892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}