{"id":1562,"date":"2019-12-18T03:30:43","date_gmt":"2019-12-18T10:30:43","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/general\/where-do-i-a-website-status-report\/"},"modified":"2025-09-10T10:24:39","modified_gmt":"2025-09-10T17:24:39","slug":"ou-puis-je-obtenir-un-rapport-sur-letat-de-mon-site-web","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/general\/where-do-i-get-a-website-status-report\/","title":{"rendered":"O\u00f9 puis-je obtenir un rapport sur l'\u00e9tat du site web ?"},"content":{"rendered":"<p>Lorsque vous soumettez un ticket d'assistance technique, nous vous demandons de fournir les informations suivantes <strong>Rapport sur l'\u00e9tat du site web<\/strong> qui contient des informations utiles qui nous aideront \u00e0 r\u00e9soudre votre probl\u00e8me.<\/p>\n<p>Veuillez suivre ces instructions avant de soumettre un ticket d'assistance technique :<\/p>\n<ul>\n<li>Naviguez jusqu'\u00e0 votre :<strong>\u00a0Site web de WP<\/strong>\u00a0&gt; <strong>Tableau de bord de l'administrateur<\/strong> &gt; <strong>WooCommerce<\/strong> &gt; <strong>Statut<\/strong><\/li>\n<li>Cliquez sur le bouton <strong>Obtenir un rapport sur le syst\u00e8me<\/strong> bouton<\/li>\n<li>Cliquez sur le bouton <strong>T\u00e9l\u00e9charger pour support<\/strong> bouton<\/li>\n<li>Ouvrir le <a href=\"https:\/\/help.fooevents.com\/fr\/contact\/soutien\/\">FooEvents Soutien \u00e0 la client\u00e8le<\/a>  dans votre navigateur web<\/li>\n<li>T\u00e9l\u00e9chargez votre <strong>Rapport sur l'\u00e9tat du site web<\/strong> (fichier .txt) ainsi que toutes les captures d'\u00e9cran pertinentes en cliquant sur l'ic\u00f4ne trombone situ\u00e9e sous la bo\u00eete de description.<\/li>\n<li><strong>Soumettre<\/strong> le billet<\/li>\n<\/ul>","protected":false},"featured_media":0,"parent":163,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[142,168],"class_list":["post-1562","docs","type-docs","status-publish","hentry","doc_tag-support","doc_tag-website-status-report"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/1562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/comments?post=1562"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/1562\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/163"}],"prev":[{"title":"Quels sont les r\u00f4les des utilisateurs pris en charge par FooEvents ?","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/general\/what-user-roles-does-fooevents-support\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/192"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=1562"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=1562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}