{"id":185,"date":"2019-10-04T09:10:02","date_gmt":"2019-10-04T09:10:02","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/check-in-apps\/the-app-seems-to-stop-working-after-a-while-what-should-i-do\/"},"modified":"2020-09-10T04:21:50","modified_gmt":"2020-09-10T10:21:50","slug":"lapplication-ne-fonctionne-plus","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/check-ins-app\/the-app-stops-working\/","title":{"rendered":"Pourquoi l'application Check-ins de FooEvents cesse-t-elle de fonctionner au bout d'un certain temps ?"},"content":{"rendered":"<p>L'application FooEvents Check-ins se connecte \u00e0 votre site Web WordPress via le lien <strong>API REST<\/strong>. Nous vous recommandons de vous assurer que le site Web de votre <strong>API REST<\/strong> est accessible en entrant l'adresse suivante dans votre navigateur web : 'www.YOURWEBSITE.com\/wp-json\/fooevents\/v1'. Vous devriez voir un \u00e9cran qui affiche un code commen\u00e7ant par <code style=\"background-color: #FFF2E0;\">{\"namespace\" : \"fooevents\\\/v1\", \"routes\" :<\/code> par opposition \u00e0 une page d'erreur telle que <em>404 fichier non trouv\u00e9<\/em> ce qui indique que quelque chose ne va pas dans la configuration de votre serveur ou dans le fichier <strong>API REST<\/strong> est bloqu\u00e9e.<\/p>\n<p>Si le <strong>API REST<\/strong> n'est pas accessible et l'application tente de se rabattre sur l'option la moins pr\u00e9f\u00e9r\u00e9e. <strong>XML-RPC<\/strong> veuillez v\u00e9rifier que votre <strong>Le fichier xmlrpc.php est accessible<\/strong>. Entrez 'www.YOURSITE.com\/xmlrpc.php' dans votre navigateur web. Vous devriez voir le message suivant si le fichier xmlrpc.php est accessible : \"Le serveur XML-RPC n'accepte que les requ\u00eates POST.\"<\/p>\n<p>FooEvents utilise le <strong>XML-RPC<\/strong> Cependant, les spammeurs utilisent souvent ce fichier \u00e0 des fins malveillantes. Ainsi, certains fournisseurs d'h\u00e9bergement ou plugins de s\u00e9curit\u00e9 peuvent signaler \u00e0 tort l'augmentation des demandes de serveur via ce fichier comme suspectes et bloquer l'acc\u00e8s de l'application FooEvents Check-ins \u00e0 l'espace de stockage de l'application. <strong>XML-RPC<\/strong> fichier.<\/p>\n<p>Si vous avez install\u00e9 un plugin de s\u00e9curit\u00e9 sur votre site web, tel que Wordfence, veuillez le d\u00e9sactiver temporairement et essayez de vous connecter \u00e0 nouveau \u00e0 l'application. Si vous pouvez vous connecter, c'est que le plugin bloquait l'acc\u00e8s et qu'il devra \u00eatre d\u00e9sactiv\u00e9 de mani\u00e8re permanente ou configur\u00e9 diff\u00e9remment.<\/p>\n<p>Vous pouvez \u00e9galement demander \u00e0 votre h\u00e9bergeur de s'assurer qu'il n'y a pas de restrictions de s\u00e9curit\u00e9 sur le fichier \"xmlrpc.php\" qui fait partie de WordPress et qu'il met sur liste blanche toutes les adresses IP sur votre serveur pour la dur\u00e9e de l'\u00e9v\u00e9nement.<\/p>\n<p>Enfin, nous vous recommandons vivement de tester l'application aussi compl\u00e8tement que possible avant l'\u00e9v\u00e9nement et, par s\u00e9curit\u00e9, de pr\u00e9voir un plan d'urgence tel qu'une feuille de calcul contenant tous les participants \u00e0 l'\u00e9v\u00e9nement, par exemple.<\/p>","protected":false},"featured_media":0,"parent":161,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[13,12,14,196,17,15,16,10,11],"class_list":["post-185","docs","type-docs","status-publish","hentry","doc_tag-app","doc_tag-check-ins","doc_tag-connection","doc_tag-fooevents-check-ins","doc_tag-login","doc_tag-sign-in","doc_tag-wordfence","doc_tag-xml-rpc","doc_tag-xmlrpc"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/185\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/161"}],"prev":[{"title":"Pourquoi je n'arrive pas \u00e0 me connecter \u00e0 l'appli FooEvents Check-ins ?","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/check-ins-app\/i-cant-login-to-the-app\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/175"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=185"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}