{"id":194,"date":"2019-10-04T09:11:39","date_gmt":"2019-10-04T09:11:39","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/tickets\/fooevents-bar-codes-are-not-working\/"},"modified":"2022-10-20T18:21:22","modified_gmt":"2022-10-21T00:21:22","slug":"pourquoi-les-codes-barres-ne-sont-ils-pas-generes-et-affiches-dans-les-tickets","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/troubleshooting\/why-are-barcodes-not-being-generated-and-displayed-in-tickets\/","title":{"rendered":"Pourquoi les codes-barres, les codes QR, les logos ou d'autres images ne sont-ils pas g\u00e9n\u00e9r\u00e9s et affich\u00e9s dans les billets ?"},"content":{"rendered":"<p>La premi\u00e8re \u00e9tape consiste \u00e0 s'assurer que vous avez mis \u00e0 jour les informations suivantes <em>tous<\/em> vos plugins FooEvents aux versions les plus r\u00e9centes sur votre site web.<\/p>\n<p>Si vous avez mis \u00e0 jour les plugins et que vous ne voyez toujours pas le code-barres\/QR, le logo ou d'autres images dans vos tickets, il se peut que vous deviez mettre \u00e0 jour le fichier <strong>th\u00e8me(s) du billet<\/strong> \u00e9galement.<\/p>\n<p>Depuis la publication de la version <em>1.8.0<\/em> de la <strong>FooEvents PDF Tickets<\/strong> Nous avons d\u00fb apporter quelques modifications aux th\u00e8mes des tickets HTML et PDF afin de prendre en charge la nouvelle version de la biblioth\u00e8que dompdf utilis\u00e9e par FooEvents. Veuillez lire le <a href=\"https:\/\/help.fooevents.com\/fr\/documents\/themes-2\/billets\/themes-des-billets-2\/#updating-ticket-themes\">Mise \u00e0 jour des th\u00e8mes de billets<\/a> qui explique en d\u00e9tail comment mettre \u00e0 jour les th\u00e8mes de billets.<\/p>\n<p>Si vous rencontrez toujours des probl\u00e8mes avec les images des billets et les codes-barres, il est possible que la fonction <strong>autorisations de fichiers<\/strong> pour ce r\u00e9pertoire sur votre serveur pourrait \u00eatre trop restrictif. Assurez-vous que le r\u00e9pertoire suivant '<strong>\/wp-content\/uploads\/fooevents\/barcodes<\/strong>' existe sur votre serveur et que les droits d'acc\u00e8s \u00e0 ce r\u00e9pertoire sont r\u00e9gl\u00e9s sur <strong>0755<\/strong> afin que le script qui g\u00e9n\u00e8re les codes-barres puisse s'ex\u00e9cuter correctement.<\/p>\n<p>Veuillez noter que les th\u00e8mes par d\u00e9faut des tickets PDF ne prennent en charge qu'un logo et non une image d'en-t\u00eate. Si vous avez besoin d'afficher une image d'en-t\u00eate dans votre billet PDF, vous pouvez envisager d'utiliser l'un des th\u00e8mes suivants <a href=\"https:\/\/www.fooevents.com\/products\/ticket-themes\/\" target=\"_blank\" rel=\"noopener\">ces th\u00e8mes de billets<\/a> au lieu de cela.<\/p>","protected":false},"featured_media":0,"parent":822,"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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le cr\u00e9neau de r\u00e9servation ou le si\u00e8ge s\u00e9lectionn\u00e9 ne s'affiche-t-il pas sur la page de paiement ?","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/troubleshooting\/why-is-the-selected-booking-slot-not-displaying-on-the-checkout-page\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/133694"}],"prev":[{"title":"Why do my PDF tickets still look the same after I've made changes to settings or details?","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/troubleshooting\/why-do-my-pdf-tickets-still-look-the-same-after-ive-made-changes-to-settings-or-details\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/1701"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=194"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}