{"id":200,"date":"2019-10-04T09:12:20","date_gmt":"2019-10-04T09:12:20","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/general\/do-you-offer-refunds\/"},"modified":"2026-06-03T05:22:06","modified_gmt":"2026-06-03T12:22:06","slug":"quelle-est-votre-politique-de-remboursement","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/general\/what-is-your-refund-policy\/","title":{"rendered":"Quelle est votre politique de remboursement ?"},"content":{"rendered":"<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">Nous nous engageons \u00e0 ce que vous soyez enti\u00e8rement satisfait de votre achat de FooEvents et \u00e0 ce qu'il corresponde \u00e0 vos besoins.<\/span><\/p>\n\n\n\n<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">C'est pourquoi nous nous portons garants de nos produits et offrons un service d'assistance \u00e0 la client\u00e8le de qualit\u00e9.&nbsp;<b>Garantie de remboursement sans discussion<\/b>&nbsp;\u00e0 l'int\u00e9rieur&nbsp;<\/span><span class=\"s2\">14 jours \u00e0 compter de la date d'achat originale<\/span><span class=\"s1\">&nbsp;afin que vous puissiez acheter tout produit FooEvents en toute confiance. Nous vous encourageons toutefois \u00e0 utiliser d'abord notre&nbsp;<a href=\"https:\/\/www.fooevents.com\/support\/\" target=\"_blank\" rel=\"noopener\">canaux de soutien<\/a>&nbsp;si vous avez des questions ou des probl\u00e8mes, afin que nous puissions vous aider \u00e0 les r\u00e9soudre avant de demander un remboursement.<\/span><\/p>\n\n\n\n<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">Pour demander un remboursement, veuillez compl\u00e9ter le formulaire <a href=\"https:\/\/www.fooevents.com\/refunds\/\" target=\"_blank\" rel=\"noopener\">Formulaire de demande de remboursement<\/a>. Si vous avez achet\u00e9 le plugin FooEvents via CodeCanyon, veuillez&nbsp;<a href=\"https:\/\/themeforest.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">soumettre une demande<\/a>.<\/span><\/p>\n\n\n\n<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">Veuillez noter que le traitement des remboursements peut prendre jusqu'\u00e0 5 jours.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it\u2019s a good fit for your requirements. As such, we firmly stand behind our products and offer a&nbsp;No Quibble Money-Back Guarantee&nbsp;within&nbsp;14 days of the original purchase date&nbsp;so that you can buy any FooEvents product in confidence. We do, however, [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":163,"menu_order":8,"template":"","doc_tag":[157,158,166,424,159,449],"class_list":["post-200","docs","type-docs","status-publish","hentry","doc_tag-free-trial","doc_tag-guarantee","doc_tag-paypal","doc_tag-paystack","doc_tag-refund","doc_tag-stripe"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/200\/revisions"}],"predecessor-version":[{"id":148383,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/200\/revisions\/148383"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/163"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=200"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}