{"id":822,"date":"2019-11-28T12:51:04","date_gmt":"2019-11-28T19:51:04","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/troubleshooting\/"},"modified":"2025-04-16T02:29:46","modified_gmt":"2025-04-16T09:29:46","slug":"depannage","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/troubleshooting\/","title":{"rendered":"D\u00e9pannage"},"content":{"rendered":"<p data-start=\"56\" data-end=\"359\">Une actualisation forc\u00e9e (ou hard refresh) vide le cache de votre navigateur et recharge la version la plus r\u00e9cente d'une page web. Cette op\u00e9ration est particuli\u00e8rement utile lorsqu'un site a \u00e9t\u00e9 mis \u00e0 jour, mais que votre navigateur affiche toujours une ancienne version mise en cache. Suivez les instructions ci-dessous en fonction de votre syst\u00e8me d'exploitation et de votre navigateur.<\/p>\n<h2 data-start=\"717\" data-end=\"750\">Instructions pour les utilisateurs de Windows<\/h2>\n<h3 data-start=\"752\" data-end=\"810\">Pour Google Chrome, Mozilla Firefox et Microsoft Edge<\/h3>\n<ul data-start=\"812\" data-end=\"969\">\n<li data-start=\"812\" data-end=\"969\"><strong data-start=\"814\" data-end=\"843\">Utilisation des raccourcis clavier :<\/strong>\n<ul data-start=\"846\" data-end=\"969\">\n<li data-start=\"846\" data-end=\"870\"><strong data-start=\"848\" data-end=\"858\">Presse :<\/strong> <code data-start=\"859\" data-end=\"870\">Ctrl + F5<\/code><\/li>\n<li data-start=\"873\" data-end=\"969\"><strong data-start=\"875\" data-end=\"898\">M\u00e9thode alternative :<\/strong> Maintenir enfonc\u00e9 <code data-start=\"909\" data-end=\"923\">Ctrl + Shift<\/code> et cliquez sur le bouton d'actualisation de votre navigateur.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 data-start=\"971\" data-end=\"996\">Pour Internet Explorer<\/h3>\n<ul data-start=\"998\" data-end=\"1126\">\n<li data-start=\"998\" data-end=\"1126\"><strong data-start=\"1000\" data-end=\"1029\">Utilisation des raccourcis clavier :<\/strong>\n<ul data-start=\"1032\" data-end=\"1126\">\n<li data-start=\"1032\" data-end=\"1058\"><strong data-start=\"1034\" data-end=\"1044\">Presse :<\/strong> <code data-start=\"1045\" data-end=\"1056\">Ctrl + F5<\/code><\/li>\n<li data-start=\"1061\" data-end=\"1126\"><strong data-start=\"1063\" data-end=\"1070\">Ou bien :<\/strong> Presse <code data-start=\"1077\" data-end=\"1091\">Ctrl + Shift<\/code> tout en cliquant sur le bouton d'actualisation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 data-start=\"1133\" data-end=\"1162\">Instructions pour les utilisateurs de Mac<\/h2>\n<h3 data-start=\"1164\" data-end=\"1205\">Pour Google Chrome et Mozilla Firefox<\/h3>\n<ul data-start=\"1207\" data-end=\"1279\">\n<li data-start=\"1207\" data-end=\"1279\"><strong data-start=\"1209\" data-end=\"1238\">Utilisation des raccourcis clavier :<\/strong>\n<ul data-start=\"1241\" data-end=\"1279\">\n<li data-start=\"1241\" data-end=\"1279\"><strong data-start=\"1243\" data-end=\"1253\">Presse :<\/strong> <code data-start=\"1254\" data-end=\"1279\">Commande (\u2318) + Maj + R<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 data-start=\"1281\" data-end=\"1295\">Pour Safari<\/h3>\n<ul data-start=\"1297\" data-end=\"1546\">\n<li data-start=\"1297\" data-end=\"1396\">\n<p data-start=\"1299\" data-end=\"1312\"><strong data-start=\"1299\" data-end=\"1312\">M\u00e9thode 1 :<\/strong><\/p>\n<ul data-start=\"1315\" data-end=\"1396\">\n<li data-start=\"1315\" data-end=\"1396\"><strong data-start=\"1317\" data-end=\"1327\">Presse :<\/strong> Tenir le <code data-start=\"1337\" data-end=\"1344\">D\u00e9placement<\/code> et cliquez sur la touche <strong data-start=\"1363\" data-end=\"1373\">Recharge<\/strong> dans la barre d'outils.<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1398\" data-end=\"1546\">\n<p data-start=\"1400\" data-end=\"1413\"><strong data-start=\"1400\" data-end=\"1413\">M\u00e9thode 2 :<\/strong><\/p>\n<ul data-start=\"1416\" data-end=\"1546\">\n<li data-start=\"1416\" data-end=\"1484\"><strong data-start=\"1418\" data-end=\"1429\">\u00c9tape 1 :<\/strong> Effacez la m\u00e9moire cache en appuyant sur <code data-start=\"1458\" data-end=\"1484\">Commande (\u2318) + Option + E<\/code><\/li>\n<li data-start=\"1487\" data-end=\"1546\"><strong data-start=\"1489\" data-end=\"1500\">\u00c9tape 2 :<\/strong> Recharger la page en appuyant sur <code data-start=\"1529\" data-end=\"1546\">Commande (\u2318) + R<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1911\" data-end=\"2142\" data-is-last-node=\"\" data-is-only-node=\"\">En suivant ces \u00e9tapes, vous pouvez vous assurer que vous consultez la version la plus r\u00e9cente de n'importe quelle page web. Si vous rencontrez des difficult\u00e9s ou si vous avez besoin d'aide, consultez la documentation d'aide de votre navigateur ou les ressources d'assistance.<\/p>","protected":false},"featured_media":0,"parent":6,"menu_order":10,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[],"class_list":["post-822","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/comments?post=822"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/822\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/6"}],"prev":[{"title":"Th\u00e8mes WordPress","link":"https:\/\/help.fooevents.com\/fr\/docs\/frequently-asked-questions\/themes\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/346"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=822"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}