{"id":877,"date":"2019-11-27T07:14:58","date_gmt":"2019-11-27T14:14:58","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/delete-tickets\/"},"modified":"2023-08-07T01:04:55","modified_gmt":"2023-08-07T08:04:55","slug":"supprimer-les-billets","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/tickets\/delete-tickets\/","title":{"rendered":"Supprimer les billets"},"content":{"rendered":"

Lorsque vous modifiez un ticket, vous pouvez le supprimer \u00e0 l'aide du bouton D\u00e9placer vers la poubelle<\/strong> dans les param\u00e8tres de publication.<\/p>\n

Vous pouvez \u00e9galement supprimer des tickets en masse en suivant les \u00e9tapes suivantes :<\/p>\n

    \n
  1. Aller \u00e0\u00a0FooEvents<\/strong>\u00a0>\u00a0Billets<\/strong>\u00a0dans le menu principal<\/li>\n
  2. S\u00e9lectionnez tous les billets<\/strong> que vous souhaitez supprimer<\/li>\n
  3. Cliquez sur\u00a0Actions en bloc<\/strong> >\u00a0D\u00e9placer vers la poubelle<\/strong> >\u00a0Appliquer<\/strong><\/li>\n<\/ol>\n

    Si vous rencontrez des difficult\u00e9s pour supprimer des tickets en masse, essayez ce qui suit :<\/p>\n

      \n
    1. Aller \u00e0\u00a0FooEvents<\/strong>\u00a0>\u00a0Billets<\/strong>\u00a0dans le menu principal<\/li>\n
    2. S\u00e9lectionnez tous les billets<\/strong> que vous souhaitez supprimer<\/li>\n
    3. Cliquez sur\u00a0Actions en bloc<\/strong> >\u00a0Editer<\/strong> >\u00a0Appliquer<\/strong><\/li>\n
    4. R\u00e9gler le statut sur\u00a0Projet<\/strong>\u00a0et\u00a0Mise \u00e0 jour<\/strong><\/li>\n
    5. S\u00e9lectionnez-les \u00e0 nouveau et mettez-les \u00e0 la poubelle.<\/li>\n<\/ol>\n

      Suppression d'une commande<\/h2>\n

      La suppression d'une commande n'entra\u00eene pas automatiquement la suppression et la d\u00e9sactivation des billets cr\u00e9\u00e9s pour le client. Cela signifie que m\u00eame si la commande a \u00e9t\u00e9 rembours\u00e9e ou supprim\u00e9e, le client pourra toujours utiliser le billet, par exemple en scannant le code-barres du billet \u00e0 l'aide de la fonction FooEvents Application Check-ins<\/strong> le billet sera toujours valide. Vous devrez rembourser la commande et ensuite supprimer l'avis de contravention<\/strong>\u00a0et\u00a0mettre \u00e0 jour manuellement le num\u00e9ro de stock<\/strong>\u00a0si vous g\u00e9rez cela par l'interm\u00e9diaire de WooCommerce. Cela correspond \u00e0 la fonctionnalit\u00e9 standard de WooCommerce, lorsque vous souhaitez rembourser quelqu'un tout en lui permettant de conserver\/utiliser son stock.<\/p>\n

      Annulation<\/strong> Cependant, l'annulation d'une commande fera passer le statut du ticket \u00e0 \"Annul\u00e9\".<\/p>\n

      Voici quelques informations suppl\u00e9mentaires : https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/are-tickets-still-valid-if-the-order-was-deleted\/<\/a><\/p>","protected":false},"featured_media":0,"parent":942,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[175,177,183,159,108,7],"class_list":["post-877","docs","type-docs","status-publish","hentry","doc_tag-delete","doc_tag-inventory","doc_tag-manage-stock","doc_tag-refund","doc_tag-stock","doc_tag-tickets"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/comments?post=877"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/877\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/942"}],"next":[{"title":"Probl\u00e8mes de spam","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/tickets\/spam-issues\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/1368"}],"prev":[{"title":"Renvoyer les billets","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/tickets\/resend-tickets\/","href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/876"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=877"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}