{"id":877,"date":"2019-11-27T07:14:58","date_gmt":"2019-11-27T14:14:58","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/delete-tickets\/"},"modified":"2026-06-03T06:21:52","modified_gmt":"2026-06-03T13:21:52","slug":"supprimer-les-billets","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/tickets\/delete-tickets\/","title":{"rendered":"Supprimer les billets"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Lorsque vous modifiez un ticket, vous pouvez le supprimer \u00e0 l'aide du bouton <strong>D\u00e9placer vers la poubelle<\/strong> dans les param\u00e8tres de publication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e9galement supprimer des tickets en masse en suivant les \u00e9tapes suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Aller \u00e0\u00a0<strong>FooEvents<\/strong>\u00a0>\u00a0<strong>Billets<\/strong>\u00a0dans le menu principal<\/li>\n\n\n\n<li>S\u00e9lectionnez tous les <strong>billets<\/strong> que vous souhaitez supprimer<\/li>\n\n\n\n<li>Cliquez sur\u00a0<strong>Actions en bloc<\/strong> >\u00a0<strong>D\u00e9placer vers la poubelle<\/strong> >\u00a0<strong>Appliquer<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous rencontrez des difficult\u00e9s pour supprimer des tickets en masse, essayez ce qui suit :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Aller \u00e0\u00a0<strong>FooEvents<\/strong>\u00a0>\u00a0<strong>Billets<\/strong>\u00a0dans le menu principal<\/li>\n\n\n\n<li>S\u00e9lectionnez tous les <strong>billets<\/strong> que vous souhaitez supprimer<\/li>\n\n\n\n<li>Cliquez sur\u00a0<strong>Actions en bloc<\/strong> >\u00a0<strong>Editer<\/strong> >\u00a0<strong>Appliquer<\/strong><\/li>\n\n\n\n<li>R\u00e9gler le statut sur\u00a0<strong>Projet<\/strong>\u00a0et\u00a0<strong>Mise \u00e0 jour<\/strong><\/li>\n\n\n\n<li>S\u00e9lectionnez-les \u00e0 nouveau et mettez-les \u00e0 la poubelle.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Suppression d'une commande<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La suppression d'une commande n'entra\u00eene pas automatiquement la suppression et la d\u00e9sactivation des billets cr\u00e9\u00e9s pour le client. Cela signifie que m\u00eame si la commande a \u00e9t\u00e9 rembours\u00e9e ou supprim\u00e9e, le client pourra toujours utiliser le billet, par exemple en scannant le code-barres du billet \u00e0 l'aide de la fonction <strong>FooEvents Application Check-ins<\/strong> le billet sera toujours valide. Vous devrez rembourser la commande et ensuite <strong>delete&nbsp;the ticket<\/strong>&nbsp;et&nbsp;<strong>mettre \u00e0 jour manuellement le num\u00e9ro de stock<\/strong>&nbsp;si vous g\u00e9rez cela par l'interm\u00e9diaire de WooCommerce. Cela correspond \u00e0 la fonctionnalit\u00e9 standard de WooCommerce, lorsque vous souhaitez rembourser quelqu'un tout en lui permettant de conserver\/utiliser son stock.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Annulation<\/strong> Cependant, l'annulation d'une commande fera passer le statut du ticket \u00e0 \"Annul\u00e9\".<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voici quelques informations suppl\u00e9mentaires : <a href=\"https:\/\/help.fooevents.com\/fr\/documents\/faq\/billets\/les-billets-sont-ils-toujours-valables-si-la-commande-a-ete-supprimee\/\">https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/are-tickets-still-valid-if-the-order-was-deleted\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: If you are experience difficulty deleting tickets in bulk, please try the following: Deleting an order Deleting an order does not automatically delete and deactivate the [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":942,"menu_order":5,"template":"","doc_tag":[175,177,183,159,108,7],"class_list":["post-877","docs","type-docs","status-publish","hentry","doc_tag-delete","doc_tag-inventory","doc_tag-manage-stock","doc_tag-refund","doc_tag-stock","doc_tag-tickets"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":2,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/877\/revisions"}],"predecessor-version":[{"id":148654,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/877\/revisions\/148654"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/942"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=877"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}