{"id":954,"date":"2019-11-27T07:10:54","date_gmt":"2019-11-27T14:10:54","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/your-account\/refunds\/"},"modified":"2026-06-03T06:04:51","modified_gmt":"2026-06-03T13:04:51","slug":"remboursements","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/my-account\/refunds\/","title":{"rendered":"Remboursements"},"content":{"rendered":"<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">Nous nous engageons \u00e0 ce que vous soyez enti\u00e8rement satisfait de votre achat de FooEvents et \u00e0 ce qu'il corresponde \u00e0 vos besoins.<\/span><\/p>\n\n\n\n<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">C'est pourquoi nous nous portons garants de nos produits et offrons un service d'assistance \u00e0 la client\u00e8le de qualit\u00e9.&nbsp;<b>Garantie de remboursement sans discussion<\/b>&nbsp;si vous demandez un remboursement dans un d\u00e9lai de&nbsp;<\/span><span class=\"s2\">14 jours \u00e0 compter de la date d'achat initiale (\u00e0 l'exclusion des renouvellements)<\/span><span class=\"s1\">&nbsp;afin que vous puissiez acheter tout produit FooEvents en toute confiance. Nous vous encourageons toutefois \u00e0 utiliser d'abord notre&nbsp;<a href=\"https:\/\/help.fooevents.com\/fr\/contact\/\">canaux de soutien<\/a>&nbsp;si vous avez des questions ou des probl\u00e8mes, afin que nous puissions vous aider \u00e0 les r\u00e9soudre avant de demander un remboursement.<\/span><\/p>\n\n\n\n<p class=\"p1 notice wp-block-paragraph\"><span class=\"s1\">Si vous avez achet\u00e9 un plugin FooEvents sur <strong>FooEvents.com<\/strong>, s'il vous pla\u00eet <a href=\"https:\/\/help.fooevents.com\/fr\/contact\/remboursements\/\">soumettre une demande ici<\/a><\/span><\/p>\n\n\n\n<p class=\"p1 notice wp-block-paragraph\"><span class=\"s1\">Si vous avez achet\u00e9 le plugin FooEvents pour WooCommerce via <strong>CodeCanyon<\/strong>, s'il vous pla\u00eet&nbsp;<a href=\"https:\/\/codecanyon.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">soumettre une demande ici<\/a><\/span><\/p>\n\n\n\n<p class=\"p1 wp-block-paragraph\"><span class=\"s1\">Veuillez noter que le traitement des remboursements peut prendre jusqu'\u00e0 5 jours.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it\u2019s a good fit for your requirements. As such, we firmly stand behind our products and offer a&nbsp;No Quibble Money-Back Guarantee&nbsp;if you request a refund within&nbsp;14 days of the original purchase date (excluding renewals)&nbsp;so that you can buy any [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":937,"menu_order":10,"template":"","doc_tag":[164,70,158,166,424,159,449],"class_list":["post-954","docs","type-docs","status-publish","hentry","doc_tag-cancellation","doc_tag-codecanyon","doc_tag-guarantee","doc_tag-paypal","doc_tag-paystack","doc_tag-refund","doc_tag-stripe"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/954\/revisions"}],"predecessor-version":[{"id":148570,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/954\/revisions\/148570"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/docs\/937"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=954"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}