{"id":954,"date":"2019-11-27T07:10:54","date_gmt":"2019-11-27T14:10:54","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/your-account\/refunds\/"},"modified":"2024-04-04T03:31:27","modified_gmt":"2024-04-04T10:31:27","slug":"remboursements","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/fr\/docs\/topics\/my-account\/refunds\/","title":{"rendered":"Remboursements"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Nous nous engageons \u00e0 ce que vous soyez enti\u00e8rement satisfait de votre achat de FooEvents et \u00e0 ce qu'il corresponde \u00e0 vos besoins.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">C'est pourquoi nous nous portons garants de nos produits et offrons un service d'assistance \u00e0 la client\u00e8le de qualit\u00e9.\u00a0<b>Garantie de remboursement sans discussion<\/b>\u00a0si vous demandez un remboursement dans un d\u00e9lai de\u00a0<\/span><span class=\"s2\">14 jours \u00e0 compter de la date d'achat initiale (\u00e0 l'exclusion des renouvellements)<\/span><span class=\"s1\">\u00a0afin que vous puissiez acheter tout produit FooEvents en toute confiance. Nous vous encourageons toutefois \u00e0 utiliser d'abord notre\u00a0<a href=\"https:\/\/help.fooevents.com\/fr\/contact\/\">canaux de soutien<\/a>\u00a0si vous avez des questions ou des probl\u00e8mes, afin que nous puissions vous aider \u00e0 les r\u00e9soudre avant de demander un remboursement.<\/span><\/p>\n<p class=\"p1 notice\"><span class=\"s1\">Si vous avez achet\u00e9 un plugin FooEvents sur <strong>FooEvents.com<\/strong>, s'il vous pla\u00eet <a href=\"https:\/\/help.fooevents.com\/fr\/contact\/remboursements\/\">soumettre une demande ici<\/a><\/span><\/p>\n<p class=\"p1 notice\"><span class=\"s1\">Si vous avez achet\u00e9 le plugin FooEvents pour WooCommerce via <strong>CodeCanyon<\/strong>, s'il vous pla\u00eet\u00a0<a href=\"https:\/\/codecanyon.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">soumettre une demande ici<\/a><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Veuillez noter que le traitement des remboursements peut prendre 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