{"id":131618,"date":"2020-09-10T03:15:06","date_gmt":"2020-09-10T09:15:06","guid":{"rendered":"https:\/\/help.fooevents.com\/?page_id=131618"},"modified":"2026-06-03T04:50:59","modified_gmt":"2026-06-03T11:50:59","slug":"remboursements","status":"publish","type":"page","link":"https:\/\/help.fooevents.com\/fr\/contact\/refunds\/","title":{"rendered":"Remboursements"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Garantie de remboursement de 14 jours sans discussion<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous engageons \u00e0 ce que vous soyez enti\u00e8rement satisfait de votre achat de FooEvents et \u00e0 ce qu'il corresponde \u00e0 vos besoins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C'est pourquoi nous nous portons garants de nos produits et offrons un service d'assistance \u00e0 la client\u00e8le de qualit\u00e9.&nbsp;<b>Garantie de remboursement sans discussion<\/b>&nbsp;si vous demandez un remboursement dans les 14 jours suivant la date d'achat d'origine (<i>\u00e0 l'exclusion des renouvellements et des licences \u00e0 vie<\/i>) afin que vous puissiez acheter n&#x27;importe quel produit FooEvents en toute confiance. Nous vous encourageons toutefois \u00e0 utiliser d&#x27;abord notre&nbsp;<a href=\"https:\/\/www.fooevents.com\/support\/\" target=\"_blank\" rel=\"noopener\">canaux de soutien<\/a>&nbsp;si vous avez des questions ou des probl\u00e8mes, afin que nous puissions vous aider \u00e0 les r\u00e9soudre avant de demander un remboursement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour demander un remboursement, veuillez compl\u00e9ter le formulaire de demande de remboursement ci-dessous. Si vous avez achet\u00e9 le plugin FooEvents pour WooCommerce via&nbsp;<strong>CodeCanyon<\/strong>, s'il vous pla\u00eet&nbsp;<a href=\"https:\/\/codecanyon.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">soumettre une demande ici<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Veuillez noter que le traitement des remboursements peut prendre jusqu'\u00e0 5 jours.<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17743-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"17743\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/131618#wpcf7-f17743-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/131618#wpcf7-f17743-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17743\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17743-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Adresse \u00e9lectronique *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-ref\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Num\u00e9ro de commande * (par exemple #64687)\" value=\"\" type=\"text\" name=\"your-ref\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-website\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"URL du site web *\" value=\"\" type=\"text\" name=\"your-website\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"30000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Motif de la demande de remboursement *\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Soumettre une demande\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>14-Day No Quibble Money-Back Guarantee We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it\u2019s a good fit for your requirements. As such, we firmly stand behind our products and offer a&nbsp;No Quibble Money-Back Guarantee&nbsp;if you request a refund within&nbsp;14 days of the original purchase date (excluding renewals [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3210,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"contact-page","meta":{"footnotes":""},"class_list":["post-131618","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/pages\/131618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/comments?post=131618"}],"version-history":[{"count":7,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/pages\/131618\/revisions"}],"predecessor-version":[{"id":148334,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/pages\/131618\/revisions\/148334"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/pages\/3210"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/fr\/wp-json\/wp\/v2\/media?parent=131618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}