{"id":202,"date":"2019-10-04T09:12:37","date_gmt":"2019-10-04T09:12:37","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/attendees\/why-are-the-attendee-seat-numbers-not-displaying-on-the-ticket\/"},"modified":"2022-10-20T18:21:21","modified_gmt":"2022-10-21T00:21:21","slug":"perche-i-numeri-di-posto-dei-partecipanti-non-sono-indicati-sui-biglietti","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/it\/docs\/frequently-asked-questions\/troubleshooting\/why-are-attendee-seat-numbers-not-displayed-on-tickets\/","title":{"rendered":"Perch\u00e9 i numeri di posto dei partecipanti non sono indicati sui biglietti?"},"content":{"rendered":"<p>The reason this is happening is because you most likely have an older version of the FooEvents ticket theme installed.<\/p>\n<p>Please follow the steps below to update your ticket theme files and resolve this issue:<\/p>\n<p><strong>NB: If you previously made any customizations\u00a0to your ticket theme files, the following process will overwrite these customizations. In this case you will need to copy across the code relating to $ticket[\u2018fooevents_seating_options\u2019] into your modified ticket theme files.<\/strong><\/p>\n<ol>\n<li>Login to your\u00a0<a href=\"https:\/\/www.fooevents.com\/my-account\/\" target=\"_blank\" rel=\"noopener\"><strong>FooEvents Account<\/strong><\/a><\/li>\n<li>Download the most recent version of the ticket theme from the \u2018<strong>Downloads\u2019\u00a0<\/strong>tab<\/li>\n<li>Connect to your website via <strong>FTP<\/strong><\/li>\n<li>Browse to the following directory: \u2018<em>wp-content\/uploads\/fooevents\/themes\u2019<\/em><\/li>\n<li>Backup the theme folder that is located on your server within the themes directory<\/li>\n<li>Unzip the new ticket theme file once downloaded on your computer<\/li>\n<li>Upload the new ticket theme folder to your web server (make sure that you replace the existing folder)<\/li>\n<\/ol>\n","protected":false},"featured_media":0,"parent":822,"menu_order":9,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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i miei biglietti PDF hanno lo stesso aspetto anche dopo aver modificato le impostazioni o i dettagli?","link":"https:\/\/help.fooevents.com\/it\/docs\/frequently-asked-questions\/troubleshooting\/why-do-my-pdf-tickets-still-look-the-same-after-ive-made-changes-to-settings-or-details\/","href":"https:\/\/help.fooevents.com\/it\/wp-json\/wp\/v2\/docs\/1701"}],"prev":[{"title":"Cosa posso fare se il mio sito va in tilt quando vengono acquistati molti biglietti contemporaneamente?","link":"https:\/\/help.fooevents.com\/it\/docs\/frequently-asked-questions\/troubleshooting\/what-can-i-do-if-my-site-times-out-when-a-lot-of-tickets-are-being-purchased-at-once\/","href":"https:\/\/help.fooevents.com\/it\/wp-json\/wp\/v2\/docs\/589"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/it\/wp-json\/wp\/v2\/media?parent=202"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/it\/wp-json\/wp\/v2\/doc_tag?post=202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}