{"id":1368,"date":"2019-12-12T00:29:26","date_gmt":"2019-12-12T07:29:26","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/spam-issues\/"},"modified":"2026-05-19T01:04:20","modified_gmt":"2026-05-19T08:04:20","slug":"spamproblemen","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/nl\/docs\/topics\/tickets\/spam-issues\/","title":{"rendered":"Problemen met spam"},"content":{"rendered":"
Het kan zijn dat de e-mails worden geblokkeerd door een firewall<\/strong> of verzonden naar spam\/junk mappen<\/strong>.<\/div>\n
<\/div>\n
Hier zijn enkele tips die je kunnen helpen om de oorzaak van het probleem te vinden:<\/div>\n
\n
    \n
  1. Het e-mailadres waarvandaan je tickets verstuurt, kan mogelijk als spam worden gezien.<\/li>\n
  2. Het kan de manier zijn waarop je WordPress setup e-mails verstuurt<\/li>\n
  3. Het kan je onderwerpregel zijn of de inhoud die je aan je ticket hebt toegevoegd die als spam is gemarkeerd.<\/li>\n<\/ol>\n
    \n
    Hier zijn enkele dingen die je kunt doen:<\/div>\n
      \n
    1. First, verify that you site is successfully sending the emails if you have not done so already. Install the FooEmail<\/a> plugin, which adds a log of all outgoing emails. This will help you determine whether the issue is with your site\u2019s ability to send emails or the recipient\u2019s ability to receive them.<\/li>\n
    2. Bekijk een online rapport met potenti\u00eble problemen met je e-mails door een ticket te sturen naar deze service: http:\/\/isnotspam.com\/<\/a><\/li>\n
    3. Controleer of je domein op de zwarte lijst staat. Hier is een artikel met meer informatie: http:\/\/www.pinpointe.com\/blog\/how-do-i-know-if-im-on-a-spam-blacklist<\/a>. FooEvents heeft geen controle over zaken zoals blacklists. Als je erachter komt dat je domein op een zwarte lijst staat, kun je het beste direct contact opnemen met de autoriteit van de zwarte lijst en vragen om verwijdering.<\/li>\n
    4. Als je nog geen SMTP plugin gebruikt om het verzenden van mail in WordPress te beheren, raden we je aan om het volgende te installeren FooEmail<\/a>, or any SMTP plugin that supports sending email through an authenticated SMTP account such as Gmail, Outlook, SendGrid, Mailgun etc. which guarantees better delivery and is your best option if your ticket emails are getting flagged as spam.<\/li>\n<\/ol>\n<\/div>\n
      <\/div>\n<\/div>","protected":false},"featured_media":0,"parent":942,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[250,251,5,6,9,7,8],"class_list":["post-1368","docs","type-docs","status-publish","hentry","doc_tag-blacklist","doc_tag-firewall","doc_tag-not-sending","doc_tag-smtp","doc_tag-spam","doc_tag-tickets","doc_tag-wp-mail-smtp"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/1368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/comments?post=1368"}],"version-history":[{"count":4,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/1368\/revisions"}],"predecessor-version":[{"id":147810,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/1368\/revisions\/147810"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/942"}],"next":[{"title":"Thema's voor tickets","link":"https:\/\/help.fooevents.com\/nl\/docs\/topics\/tickets\/ticket-themes\/","href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/880"}],"prev":[{"title":"Tickets verwijderen","link":"https:\/\/help.fooevents.com\/nl\/docs\/topics\/tickets\/delete-tickets\/","href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/877"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/media?parent=1368"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/doc_tag?post=1368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}