{"id":145797,"date":"2025-12-23T00:05:51","date_gmt":"2025-12-23T08:05:51","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=145797"},"modified":"2025-12-23T00:05:51","modified_gmt":"2025-12-23T08:05:51","slug":"leeg-pdf-ticket","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/nl\/docs\/frequently-asked-questions\/tickets\/blank-pdf-ticket\/","title":{"rendered":"Waarom zijn mijn PDF-tickets leeg?"},"content":{"rendered":"<p>Lege PDF-tickets betekenen meestal dat het genereren van de PDF is mislukt, of dat FooEvents de ticket-thema-assets die nodig zijn om het ticket weer te geven, niet kan laden.<\/p>\n<h3><strong>1. Controleer uw WooCommerce-logboeken op fouten.<\/strong><\/h3>\n<ul>\n<li>Ga naar <strong>WooCommerce \u2192 Status \u2192 Logboeken<\/strong>.<\/li>\n<li>Open de meest recente <strong>fatale fouten<\/strong> log (of alle logboekvermeldingen rond het tijdstip waarop het ticket werd aangemaakt).<\/li>\n<li>Zoek naar fouten die melding maken van <strong>FooEvents<\/strong>. Als u er een vindt, kopieer dan de relevante regels en stuur ze naar de ondersteuning.<\/li>\n<\/ul>\n<h3><strong>2. Controleer de afmetingen van uw ticketlogo en kopafbeelding<\/strong><\/h3>\n<p>Grote logo's\/kopafbeeldingen kunnen ervoor zorgen dat het PDF-ticket niet correct wordt gegenereerd (vooral als ze recentelijk zijn gewijzigd).<\/p>\n<ul>\n<li>Bewerk uw evenementproduct.<\/li>\n<li>Ga naar <strong>Instellingen ticket<\/strong> en verwijder\/verklein tijdelijk het logo en de kopafbeeldingen, en test vervolgens opnieuw.<\/li>\n<li>Meer informatie: <a href=\"https:\/\/help.fooevents.com\/nl\/documentatie\/faq\/tickets\/welk-formaat-moet-ik-gebruiken-voor-het-ticketlogo-en-de-headerafbeelding-van-het-ticket\/\">https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/what-size-should-i-use-for-the-ticket-logo-and-ticket-header-image\/<\/a><\/li>\n<\/ul>\n<h3><strong>3. Werk je ticket-thema bij of upload het opnieuw.<\/strong><\/h3>\n<p>Ticket-thema's worden niet automatisch bijgewerkt. Als uw themabestanden verouderd of beschadigd zijn, kan dit leiden tot lege tickets.<\/p>\n<ul>\n<li>Probeer als test eens een ander ticket-thema.<\/li>\n<li>Download de nieuwste versie van het thema en upload deze (FTP), en test vervolgens opnieuw.<\/li>\n<li>Ticket-thema's: <a href=\"https:\/\/fooevents.com\/ticket-themes\" target=\"_blank\" rel=\"noopener\">https:\/\/fooevents.com\/ticket-themes<\/a><\/li>\n<\/ul>\n<h3><strong>4. Controleer de maprechten<\/strong><\/h3>\n<p>Als FooEvents geen bestanden kan schrijven, kunt u lege PDF's (of ontbrekende barcodes) krijgen.<\/p>\n<ul>\n<li>Verifieer uw <strong>pdf-tickets<\/strong> en <strong>barcodes<\/strong> mappen bestaan en kunnen door de servergebruiker worden beschreven.<\/li>\n<li>Meer informatie: <a href=\"https:\/\/help.fooevents.com\/nl\/documentatie\/faq\/probleemoplossing\/waarom-worden-barcodes-niet-gegenereerd-en-weergegeven-in-tickets\/\">https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/troubleshooting\/why-are-barcodes-not-being-generated-and-displayed-in-tickets\/<\/a><\/li>\n<\/ul>\n<h3><strong>5. Als de URL van uw site onlangs is gewijzigd, controleer dan of er oude paden in de database staan.<\/strong><\/h3>\n<p>Als u van staging naar live bent overgestapt (of van domein bent veranderd), kan FooEvents nog steeds zoeken naar ticket-thema-bestanden met behulp van een oud opgeslagen pad\/URL.<\/p>\n<ul>\n<li>Zoek in uw database naar het oude domein\/pad en werk dit bij naar het nieuwe.<\/li>\n<li>Gebruik een databasezoek-\/vervangtool\/-plug-in (en <strong>eerst een back-up maken<\/strong>). Test dit idealiter eerst op een testsite voordat u het in productie neemt.<\/li>\n<li>Voorbeeldtool: <a href=\"https:\/\/wordpress.org\/plugins\/better-search-replace\/\" target=\"_blank\" rel=\"noopener\">https:\/\/wordpress.org\/plugins\/better-search-replace\/<\/a><\/li>\n<\/ul>","protected":false},"featured_media":0,"parent":159,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[],"class_list":["post-145797","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/145797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/comments?post=145797"}],"version-history":[{"count":3,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/145797\/revisions"}],"predecessor-version":[{"id":145800,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/145797\/revisions\/145800"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/159"}],"next":[{"title":"Hoe maak ik verschillende soorten tickets?","link":"https:\/\/help.fooevents.com\/nl\/docs\/frequently-asked-questions\/tickets\/how-do-i-create-different-ticket-types\/","href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/docs\/197"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/media?parent=145797"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/nl\/wp-json\/wp\/v2\/doc_tag?post=145797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}