{"id":133520,"date":"2022-10-11T15:06:01","date_gmt":"2022-10-11T21:06:01","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/orders\/"},"modified":"2024-02-08T01:59:33","modified_gmt":"2024-02-08T09:59:33","slug":"zamowienia","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pl\/docs\/topics\/point-of-sale\/orders\/","title":{"rendered":"Zam\u00f3wienia"},"content":{"rendered":"<p>Typowy proces przetwarzania zam\u00f3wienia za po\u015brednictwem FooEvents POS wygl\u0105da nast\u0119puj\u0105co:<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Zam\u00f3wienia s\u0105 tworzone, gdy koszyk jest przetwarzany przy kasie z poziomu aplikacji FooEvents POS<\/li>\n<li>Informacje o produkcie, koszyku i kliencie s\u0105 pakowane i wysy\u0142ane do sklepu WooCommerce, gdzie generowane jest nowe zam\u00f3wienie i ustawiane jako \"kompletne\".<\/li>\n<li>Nast\u0119pnie WooCommerce wykona standardowe funkcje, takie jak wysy\u0142anie e-maili z zam\u00f3wieniami, zmniejszanie zapas\u00f3w itp.<\/li>\n<li>Gdy zam\u00f3wienie zostanie z\u0142o\u017cone, FooEvents POS otworzy faktur\u0119 i wszelkie powi\u0105zane bilety do wydrukowania (chyba \u017ce nie skonfigurowano tego w ustawieniach).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2>Sekcje<\/h2>\n<ul>\n<li><a href=\"#managing-orders\">Zarz\u0105dzanie zam\u00f3wieniami<\/a><\/li>\n<li><a href=\"#viewing-orders-in-fooevents-pos\">Wy\u015bwietlanie zam\u00f3wie\u0144 w FooEvents POS<\/a><\/li>\n<li><a href=\"#viewing-orders-in-woocommerce\">Przegl\u0105danie zam\u00f3wie\u0144 w WooCommerce<\/a><\/li>\n<li><a href=\"#processing-order-refunds\">Przetwarzanie zwrot\u00f3w zam\u00f3wie\u0144<\/a><\/li>\n<\/ul>\n<h3 id=\"managing-orders\">Zarz\u0105dzanie zam\u00f3wieniami<\/h3>\n<p>Podczas tworzenia zam\u00f3wienia FooEvents POS \u0142\u0105czy si\u0119 ze sklepem WooCommerce i przekazuje informacje o zam\u00f3wieniu do WooCommerce, kt\u00f3ry nast\u0119pnie generuje standardowe zam\u00f3wienie WooCommerce. Do zam\u00f3wienia dodawane s\u0105 dodatkowe meta, kt\u00f3re pomagaj\u0105 zidentyfikowa\u0107 zam\u00f3wienie jako transakcj\u0119 POS. Zam\u00f3wienia mo\u017cna tworzy\u0107, przegl\u0105da\u0107 i zwraca\u0107 w FooEvents POS, a tak\u017ce w back-endie WooCommerce.<\/p>\n<h3 id=\"viewing-orders-in-fooevents-pos\">Wy\u015bwietlanie zam\u00f3wie\u0144 w FooEvents POS<\/h3>\n<p>Przejd\u017a do <strong>Zam\u00f3wienia<\/strong> mo\u017cna zobaczy\u0107 wszystkie poprzednie zam\u00f3wienia. Na tym ekranie mo\u017cna przegl\u0105da\u0107 poprzednie zam\u00f3wienia, dzienne podsumowania, a tak\u017ce drukowa\u0107 pokwitowania i anulowa\u0107 lub <a href=\"#processing-order-refunds\">zlecenia zwrotu<\/a>. Dost\u0119pne jest r\u00f3wnie\u017c pole wyszukiwania, w kt\u00f3rym mo\u017cna <strong>wyszukiwanie<\/strong> dla zam\u00f3wie\u0144, produkt\u00f3w lub klient\u00f3w.<\/p>\n<p>Domy\u015blnie, <strong>Wszystkie zam\u00f3wienia<\/strong> z Twojego sklepu b\u0119d\u0105 wy\u015bwietlane, ale mo\u017cesz r\u00f3wnie\u017c wy\u015bwietli\u0107 tylko <strong>Zam\u00f3wienia online<\/strong> lub <strong>Zam\u00f3wienia POS<\/strong>\u00a0wybieraj\u0105c t\u0119 opcj\u0119 z listy rozwijanej.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-133986 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-1024x730.png\" alt=\"Ekran zam\u00f3wienia FooSales\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/foosales-orders-filter.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 id=\"viewing-orders-in-woocommerce\">Przegl\u0105danie zam\u00f3wie\u0144 w WooCommerce<\/h3>\n<p class=\"notice\"><a href=\"https:\/\/docs.woocommerce.com\/document\/managing-orders\/\" rel=\"nofollow noopener\" target=\"_blank\">Dowiedz si\u0119 wi\u0119cej o zarz\u0105dzaniu zam\u00f3wieniami w WooCommerce<\/a><\/p>\n<p>Zam\u00f3wienia POS s\u0105 wy\u015bwietlane na stronie zarz\u0105dzania zam\u00f3wieniami WooCommerce. Aby wy\u015bwietli\u0107 te zam\u00f3wienia, przejd\u017a do <strong>WooCommerce<\/strong> &gt; <strong>Zam\u00f3wienia<\/strong> w swoim <strong>Tablica rozdzielcza WordPress<\/strong>.<\/p>\n<p data-wp-editing=\"1\">Korzystaj\u0105c z dostarczonych filtr\u00f3w, zam\u00f3wienia mog\u0105 by\u0107 filtrowane wed\u0142ug <strong>typ zam\u00f3wienia<\/strong> (tylko online lub POS), <strong>typ p\u0142atno\u015bci<\/strong>lub przez <strong>kasjer<\/strong> kt\u00f3ry zrealizowa\u0142 zam\u00f3wienie.<\/p>\n<p data-wp-editing=\"1\"><img decoding=\"async\" class=\"alignnone wp-image-133670 size-full\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15.png\" alt=\"\" width=\"1177\" height=\"399\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15.png 1177w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15-300x102.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15-1024x347.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/Screenshot-2022-11-08-at-09.41.15-768x260.png 768w\" sizes=\"(max-width: 1177px) 100vw, 1177px\" \/><\/p>\n<p data-wp-editing=\"1\">W aplikacji FooEvents POS mo\u017cna r\u00f3wnie\u017c tymczasowo zapisywa\u0107 zam\u00f3wienia, co jest przydatn\u0105 funkcj\u0105 w wielu r\u00f3\u017cnych przypadkach. Po zapisaniu zam\u00f3wienie mo\u017cna wy\u015bwietli\u0107 w aplikacji <strong>Zam\u00f3wienia<\/strong> jako \"Niekompletne zam\u00f3wienia\". Mo\u017cesz kontynuowa\u0107 dodawanie pozycji do zapisanego zam\u00f3wienia lub przej\u015b\u0107 do p\u0142atno\u015bci, klikaj\u0105c przycisk \"Kontynuuj\".<\/p>\n<h3 id=\"processing-order-refunds\">Przetwarzanie zwrot\u00f3w zam\u00f3wie\u0144<\/h3>\n<p>Zam\u00f3wienia mo\u017cna zwraca\u0107 w WooCommerce lub za po\u015brednictwem aplikacji FooEvents POS.<\/p>\n<ul>\n<li>Aby to zrobi\u0107, przejd\u017a do <strong>Zam\u00f3wienia<\/strong> i wybierz odpowiedni\u0105 opcj\u0119 <strong>porz\u0105dek<\/strong><\/li>\n<li>Wybierz <strong>Zwrot koszt\u00f3w<\/strong> wy\u015bwietlany w dolnej cz\u0119\u015bci ekranu informacji o zam\u00f3wieniu<\/li>\n<li>Mo\u017cna przetworzy\u0107 <strong>cz\u0119\u015bciowy zwrot koszt\u00f3w poprzez wybranie okre\u015blonych produkt\u00f3w i ilo\u015bci<\/strong> lub <strong>Pe\u0142ny zwrot koszt\u00f3w po wybraniu wszystkich produkt\u00f3w<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-133987 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-1024x730.png\" alt=\"FooEvents POS refundacja (1\/2) ekran\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>W nast\u0119pnym kroku mo\u017cesz wybra\u0107 <strong>uzupe\u0142nienie<\/strong> w <strong>zwr\u00f3cone przedmioty<\/strong> wybieraj\u0105c opcj\u0119 <strong>pozycja <\/strong>i<strong> ilo\u015b\u0107<\/strong> do uzupe\u0142nienia zapas\u00f3w przy u\u017cyciu odpowiedniego <strong>w g\u00f3r\u0119<\/strong> i <strong>strza\u0142ki w d\u00f3\u0142<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-133988 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-1024x730.png\" alt=\"Ekran refundacji FooEvents POS (2\/2)\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refund-2.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>Potwierdzenie<\/strong> wniosek o zwrot na adres <strong>Prze\u015blij<\/strong> zwrot koszt\u00f3w zam\u00f3wienia.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-133990 size-large\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-1024x730.png\" alt=\"Pe\u0142ny ekran zwrotu FooEvents POS\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/10\/fooeventspos-refunded.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>","protected":false},"featured_media":0,"parent":133412,"menu_order":18,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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