{"id":132081,"date":"2020-11-23T00:37:49","date_gmt":"2020-11-23T07:37:49","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=132081"},"modified":"2026-06-03T05:33:43","modified_gmt":"2026-06-03T12:33:43","slug":"porque-e-que-os-meus-bilhetes-nao-aparecem-ou-nao-podem-ser-descarregados-a-partir-de-a-minha-conta","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/frequently-asked-questions\/tickets\/why-are-my-tickets-not-appearing-or-downloadable-from-my-account\/","title":{"rendered":"Porque \u00e9 que os meus bilhetes n\u00e3o aparecem ou n\u00e3o podem ser descarregados a partir de A minha conta?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">A raz\u00e3o mais comum para este facto \u00e9 que o \"<strong>Ativar descarregamentos de bilhetes em PDF<\/strong>\" n\u00e3o est\u00e1 selecionada nas defini\u00e7\u00f5es do plugin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Encontrar\u00e1 esta defini\u00e7\u00e3o na sec\u00e7\u00e3o <strong>Bilhetes PDF <\/strong>nas defini\u00e7\u00f5es do plugin FooEvents:<br>\n<a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/eventos-2\/definicoes-globais\/#pdf-tickets\">https:\/\/help.fooevents.com\/docs\/topics\/events\/global-settings\/#pdf-tickets<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>A raz\u00e3o mais comum para isso \u00e9 que a configura\u00e7\u00e3o \"Enable PDF ticket downloads\" n\u00e3o est\u00e1 marcada nas configura\u00e7\u00f5es do plugin. Encontrar\u00e1 esta defini\u00e7\u00e3o no separador \"PDF Tickets\" nas defini\u00e7\u00f5es do plugin FooEvents: https:\/\/help.fooevents.com\/docs\/topics\/events\/global-settings\/#pdf-tickets<\/p>","protected":false},"featured_media":0,"parent":159,"menu_order":2,"template":"","doc_tag":[99,327,388,396],"class_list":["post-132081","docs","type-docs","status-publish","hentry","doc_tag-download","doc_tag-fooevents-account","doc_tag-fooevents-pdf-tickets","doc_tag-my-account"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/132081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/132081\/revisions"}],"predecessor-version":[{"id":148432,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/132081\/revisions\/148432"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/159"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=132081"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=132081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}