{"id":133337,"date":"2022-05-17T05:09:46","date_gmt":"2022-05-17T11:09:46","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/third-party-integration\/follow-ups-integration\/"},"modified":"2026-06-03T13:20:32","modified_gmt":"2026-06-03T20:20:32","slug":"acompanhamento-do-woocommerce","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/third-party-integration\/woocommerce-follow-ups\/","title":{"rendered":"WooCommerce Acompanhamento Integra\u00e7\u00e3o"},"content":{"rendered":"<p class=\"notice wp-block-paragraph\"><strong>IMPORTANTE:<\/strong> A partir de 31 de maio de 2023, o WooCommerce retirou a <a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">Acompanhamento do WooCommerce<\/a> e recomenda que os clientes utilizem preferencialmente a sua <a href=\"https:\/\/woocommerce.com\/products\/automatewoo\/?aff=8264&amp;cid=702452\" target=\"_blank\" rel=\"noopener\">AutomatizarWoo<\/a> extens\u00e3o. WooCommerce Follow-ups n\u00e3o est\u00e1 mais dispon\u00edvel para compra em WooCommerce.com. O WooCommerce continuar\u00e1 a oferecer suporte \u00e0 sua extens\u00e3o WooCommerce Follow-ups at\u00e9 maio de 2024, no entanto, parece que nenhuma outra atualiza\u00e7\u00e3o de plug-in ser\u00e1 lan\u00e7ada pelo WooCommerce.<\/p>\n\n\n\n<p class=\"notice wp-block-paragraph\"><strong>Temos <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/integracao-de-terceiros\/automatismo\/\">implementou uma integra\u00e7\u00e3o semelhante com o AutomateWoo<\/a> que recomendamos como alternativa.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A documenta\u00e7\u00e3o a seguir permanecer\u00e1 em vigor at\u00e9 maio de 2024 e destina-se apenas a ajudar os clientes existentes do WooCommerce Follow-ups. Por favor, n\u00e3o implemente novas integra\u00e7\u00f5es com o plugin WooCommerce Follow-ups, pois elas n\u00e3o ser\u00e3o suportadas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.fooevents.com\/products\/fooevents-for-woocommerce\/\" target=\"_blank\" rel=\"noopener\">FooEvents para WooCommerce<\/a> integra-se com o <a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">WooCommerce Acompanhamento<\/a> que permite enviar mensagens electr\u00f3nicas autom\u00e1ticas de acompanhamento aos participantes, utilizando a data do evento, a data da reserva e a hora do check-in como factores de desencadeamento.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Requisitos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.fooevents.com\/products\/fooevents-for-woocommerce\/\" target=\"_blank\" rel=\"noopener\">FooEvents para WooCommerce<\/a> vers\u00e3o 1.15.2 ou mais recente<\/li>\n\n\n\n<li><a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">WooCommerce Acompanhamento<\/a> vers\u00e3o 4.9.22 ou mais recente<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Antes de prosseguir, \u00e9 fundamental que esteja familiarizado com o funcionamento do plugin WooCommerce Follow-ups e que seja capaz de configurar e-mails de acompanhamento padr\u00e3o e utilizar os accionadores incorporados. O WooCommerce Follow-ups fornece <a href=\"https:\/\/woocommerce.com\/document\/automated-follow-up-emails-docs\/\" target=\"_blank\" rel=\"noopener\">documenta\u00e7\u00e3o exaustiva<\/a> que o guiar\u00e1 pelo processo de configura\u00e7\u00e3o de e-mails de acompanhamento. Quando estiver confort\u00e1vel com o uso do WooCommerce Follow-ups, prossiga para as sec\u00e7\u00f5es seguintes, onde veremos os v\u00e1rios gatilhos personalizados que s\u00e3o adicionados pelo FooEvents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Criar uma nova mensagem de correio eletr\u00f3nico de acompanhamento<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para criar uma nova mensagem de correio eletr\u00f3nico:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegar para <strong>Acompanhamento<\/strong> &gt; <strong>Correio eletr\u00f3nico<\/strong> na barra lateral esquerda do seu <strong>\u00c1rea de administra\u00e7\u00e3o do WordPress<\/strong><\/li>\n\n\n\n<li>Utilizar o <strong>Criar novo acompanhamento<\/strong> para criar uma nova mensagem de correio eletr\u00f3nico de acompanhamento<\/li>\n\n\n\n<li>Abra o editor de correio eletr\u00f3nico e preencha os campos de conte\u00fado padr\u00e3o e as prefer\u00eancias<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Definir o tipo de acompanhamento FooEvents<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"148\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.23.28.png\" alt=\"\" class=\"wp-image-133339\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegar para o <strong>Tipo de acompanhamento<\/strong> meta-caixa \u00e0 direita do ecr\u00e3<\/li>\n\n\n\n<li>Selecionar <strong>FooEvents<\/strong> no campo de sele\u00e7\u00e3o pendente. Ao fazer isso, adicionar\u00e1 os gatilhos FooEvents necess\u00e1rios ao <strong>Detalhes do acompanhamento<\/strong> sec\u00e7\u00e3o na parte inferior do ecr\u00e3<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">FooEvents Desencadeia o acompanhamento do WooCommerce<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Os accionadores controlam a programa\u00e7\u00e3o e os crit\u00e9rios para o envio de mensagens de correio eletr\u00f3nico de acompanhamento.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1012\" height=\"276\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26.png\" alt=\"\" class=\"wp-image-133340\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26.png 1012w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26-300x82.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-17-at-13.25.26-768x209.png 768w\" sizes=\"auto, (max-width: 1012px) 100vw, 1012px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os gatilhos FooEvents incluem as seguintes op\u00e7\u00f5es:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Atraso de envio<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Este \u00e9 o tempo de atraso programado antes ou depois da ocorr\u00eancia do acionamento. Pode definir o tempo de atraso para um n\u00famero espec\u00edfico de minutos, horas, dias, semanas, meses ou anos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Gatilho<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Os seguintes accionadores FooEvents est\u00e3o dispon\u00edveis e suportam diferentes tipos de eventos, como se segue:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><td><strong>Individual<\/strong><\/td><td><strong>V\u00e1rios dias<\/strong><\/td><td><strong>Assentos<\/strong><\/td><td><strong>Reserv\u00e1vel<\/strong><\/td><\/tr><tr><td><strong>Ap\u00f3s a emiss\u00e3o do bilhete<\/strong><\/td><td>Sim<\/td><td>Sim<\/td><td>Sim<\/td><td>Sim<\/td><\/tr><tr><td><strong>Ap\u00f3s o check-in dos bilhetes<\/strong><\/td><td>Sim<\/td><td>Sim<\/td><td>Sim<\/td><td>Sim<\/td><\/tr><tr><td><strong>Ap\u00f3s a data do evento<\/strong><\/td><td>Sim<\/td><td>Sim<\/td><td>Sim<\/td><td>N\u00e3o<\/td><\/tr><tr><td><strong>Antes da data do evento<\/strong><\/td><td>Sim<\/td><td>Sim<\/td><td>Sim<\/td><td>N\u00e3o<\/td><\/tr><tr><td><strong>Ap\u00f3s a data da reserva<\/strong><\/td><td>N\u00e3o<\/td><td>N\u00e3o<\/td><td>N\u00e3o<\/td><td>Sim<\/td><\/tr><tr><td><strong>Antes da data da reserva<\/strong><\/td><td>N\u00e3o<\/td><td>N\u00e3o<\/td><td>N\u00e3o<\/td><td>Sim<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Produto<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Defina o gatilho para ser aplicado apenas a um produto espec\u00edfico. Quando o produto for comprado pelos seus clientes, o acionador FooEvents relevante ser\u00e1 ativado e agendar\u00e1 o e-mail de Seguimento.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Categorias<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pode definir o acionador para se aplicar a v\u00e1rios produtos utilizando o filtro de categoria. Quando os produtos marcados para a categoria relevante s\u00e3o comprados pelos seus clientes, o acionador FooEvents relevante \u00e9 ativado e agenda o e-mail de acompanhamento.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ficheiros descarreg\u00e1veis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Especifique os ficheiros descarreg\u00e1veis a incluir no e-mail de seguimento.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FooEvents Vari\u00e1veis<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personalize os seus e-mails utilizando as seguintes vari\u00e1veis\/marcas de fus\u00e3o FooEvents:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>{fooevents_download_url}<\/li>\n\n\n\n<li>{fooevents_download_filename}<\/li>\n\n\n\n<li>{fooevents_attendee_first_name}<\/li>\n\n\n\n<li>{fooevents_attendee_last_name}<\/li>\n\n\n\n<li>{fooevents_ticket_number}<\/li>\n\n\n\n<li>{fooevents_event_name}<\/li>\n\n\n\n<li>{fooevents_event_date}<\/li>\n\n\n\n<li>{fooevents_event_directions}<\/li>\n\n\n\n<li>{fooevents_event_type}<\/li>\n\n\n\n<li>{fooevents_event_start_hour}<\/li>\n\n\n\n<li>{fooevents_event_start_minutes}<\/li>\n\n\n\n<li>{fooevents_event_start_period}<\/li>\n\n\n\n<li>{fooevents_event_end_hour}<\/li>\n\n\n\n<li>{fooevents_event_end_minutes}<\/li>\n\n\n\n<li>{fooevents_event_end_period}<\/li>\n\n\n\n<li>{fooevents_bookings_slot}<\/li>\n\n\n\n<li>{fooevents_bookings_slot_term}<\/li>\n\n\n\n<li>{fooevents_bookings_date}<\/li>\n\n\n\n<li>{fooevents_bookings_date_term}<\/li>\n\n\n\n<li>{fooevents_seating_row_name_label}<\/li>\n\n\n\n<li>{fooevents_seating_row_name}<\/li>\n\n\n\n<li>{fooevents_seating_seat_number_label}<\/li>\n\n\n\n<li>{fooevents_seating_seat_number}<\/li>\n\n\n\n<li>{fooevents_custom_attendee_fields}<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>IMPORTANT: As of 31 May 2023, WooCommerce has retired the WooCommerce Follow-Ups extension and recommends customers rather use their AutomateWoo extension. WooCommerce Follow-ups is no longer available for purchase on WooCommerce.com. WooCommerce will continue to support its WooCommerce Follow-ups extension until May 2024, however, it appears no further plugin updates will be released by WooCommerce. [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":946,"menu_order":17,"template":"","doc_tag":[464,444,445,4,318,50,441,442,651,463],"class_list":["post-133337","docs","type-docs","status-publish","hentry","doc_tag-automation","doc_tag-communication","doc_tag-crm","doc_tag-email","doc_tag-fooevents-for-woocommerce","doc_tag-integration","doc_tag-list","doc_tag-reminders","doc_tag-triggers","doc_tag-woocommerce-follow-ups"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/133337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":2,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/133337\/revisions"}],"predecessor-version":[{"id":148922,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/133337\/revisions\/148922"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/946"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=133337"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=133337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}