{"id":133414,"date":"2022-07-29T11:54:04","date_gmt":"2022-07-29T17:54:04","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/fooevents-pos\/printing-tickets\/"},"modified":"2023-07-11T07:04:20","modified_gmt":"2023-07-11T14:04:20","slug":"bilhetes-e-recibos","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/point-of-sale\/tickets-and-receipts\/","title":{"rendered":"Bilhetes e recibos"},"content":{"rendered":"<p>Uma vez que o <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/ponto-de-venda\/checkout\/\">Finalizar a compra<\/a> Quando o processo de impress\u00e3o de cada encomenda estiver conclu\u00eddo, poder\u00e1 imprimir recibos e bilhetes (apenas para produtos de eventos). O FooEvents POS utiliza a caixa de di\u00e1logo de impress\u00e3o padr\u00e3o do navegador para imprimir recibos e bilhetes.<\/p>\r\n<h2>Sec\u00e7\u00f5es<\/h2>\r\n<ul>\r\n<li><a href=\"#printing-invoices-receipts\">Imprimir facturas\/recibos<\/a><\/li>\r\n<li><a href=\"#printing-tickets\">Imprimir bilhetes<\/a><\/li>\r\n<li><a href=\"#printing-saved-orders\">Impress\u00e3o de encomendas guardadas<\/a><\/li>\r\n<li><a href=\"#customizing-the-store-logo-for-receipts\">Personalizar o log\u00f3tipo da loja<\/a><\/li>\r\n<li><a href=\"#modify-receipt-terminology\">Modificar a terminologia de recibos<\/a><\/li>\r\n<\/ul>\r\n<h3 id=\"printing-invoices-receipts\">Imprimir facturas\/recibos<\/h3>\r\n<p>O FooEvents POS utiliza o di\u00e1logo de impress\u00e3o padr\u00e3o do browser para imprimir facturas\/recibos e bilhetes. Por conseguinte, pode utilizar qualquer impressora que possa ser ligada ao seu computador. O modelo de recibo e os modelos de tal\u00e3o respondem \u00e0 largura da fonte de papel selecionada, pelo que devem caber na maioria dos tamanhos de papel padr\u00e3o para impressoras de secret\u00e1ria, bem como em impressoras t\u00e9rmicas de recibos. <img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-133415\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-1024x674.png\" alt=\"\" width=\"1024\" height=\"674\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-1024x674.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-300x198.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-768x506.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-1536x1011.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/print_dialog-2048x1349.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/> <strong>Se tiver uma impressora t\u00e9rmica de recibos, eis os passos para configurar e imprimir os seus recibos:<\/strong><\/p>\r\n<ul class=\"MailOutline\">\r\n<li class=\"\">Escolha o seu <strong>impressora de recibos<\/strong><\/li>\r\n<li class=\"\">Imprimir <strong>todas as p\u00e1ginas<\/strong><\/li>\r\n<li class=\"\">Selecionar <strong>layout de retrato<\/strong><\/li>\r\n<li class=\"\">Selecionar o <strong>largura<\/strong> do seu papel de recibo<\/li>\r\n<li class=\"\">O <strong>comprimento do papel<\/strong> pode ser a op\u00e7\u00e3o mais longa dispon\u00edvel, uma vez que a impressora continuar\u00e1 a imprimir at\u00e9 atingir a parte inferior do recibo e, em seguida, cortar\u00e1 automaticamente o papel<\/li>\r\n<li class=\"\">Definir o n\u00famero de <strong>p\u00e1ginas por folha para \"1<\/strong><\/li>\r\n<li class=\"\"><strong>Desativar cabe\u00e7alhos<\/strong> e <strong>rodap\u00e9s<\/strong>\r\n<ul class=\"\">\r\n<li class=\"\"><strong>Google Chrome<\/strong> - com a margem definida para <strong>'padr\u00e3o'<\/strong> a caixa de verifica\u00e7\u00e3o ser\u00e1 apresentada<\/li>\r\n<li class=\"\"><strong>Mozilla Firefox<\/strong> - Definir as op\u00e7\u00f5es de cabe\u00e7alho e rodap\u00e9 para <strong>\"em branco<\/strong><\/li>\r\n<li class=\"\"><strong>Apple Safari<\/strong> \u2013 <strong>Desmarcar<\/strong> a <strong>caixa de verifica\u00e7\u00e3o do cabe\u00e7alho e do rodap\u00e9<\/strong><\/li>\r\n<\/ul>\r\n<\/li>\r\n<li class=\"\"><strong>Margens<\/strong> deve ser definido como <strong>\"nenhum<\/strong><\/li>\r\n<li class=\"\"><strong>Escala<\/strong> deve ser definido como <strong>'padr\u00e3o'<\/strong> ou <strong>100%<\/strong><\/li>\r\n<\/ul>\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994300\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image27.png\" alt=\"\" title=\"\">\r\n<figcaption>Ecr\u00e3 de op\u00e7\u00f5es de impress\u00e3o Star TSP143 com pr\u00e9-visualiza\u00e7\u00e3o<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994301\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image8.png\" alt=\"\" title=\"\">\r\n<figcaption>Ecr\u00e3 de op\u00e7\u00f5es de impress\u00e3o Epson TM-T20II com pr\u00e9-visualiza\u00e7\u00e3o<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994304\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image2.png\" alt=\"\" title=\"\">\r\n<figcaption>Op\u00e7\u00f5es de cabe\u00e7alhos e rodap\u00e9s cromados<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-18734000994307\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image22.png\" alt=\"\" title=\"\">\r\n<figcaption>Op\u00e7\u00f5es de cabe\u00e7alhos e rodap\u00e9s do Firefox<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" class=\"wp-image-18734000994310\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2022\/10\/image9.png\" alt=\"\" width=\"271\" height=\"79\" title=\"\">\r\n<figcaption>Op\u00e7\u00f5es de cabe\u00e7alhos e rodap\u00e9s do Safari<\/figcaption>\r\n<\/figure>\r\n<h3 id=\"printing-tickets\">Imprimir bilhetes<\/h3>\r\n<p>Se imprimir um recibo para uma encomenda que contenha um ou mais eventos, tamb\u00e9m pode imprimir os bilhetes da encomenda activando esta op\u00e7\u00e3o no <strong>Defini\u00e7\u00f5es<\/strong> ecr\u00e3. <img decoding=\"async\" class=\"alignnone size-large wp-image-133417\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-1024x200.png\" alt=\"\" width=\"1024\" height=\"200\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-1024x200.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-300x59.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets-768x150.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/auto_print_tickets.png 1278w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/> Quando imprimir utilizando um <strong>impressora t\u00e9rmica de recibos<\/strong>Se o seu recibo n\u00e3o for cortado, pode definir as defini\u00e7\u00f5es da impressora para cortar o papel depois do recibo e de cada bilhete.<\/p>\r\n<h4>Impressoras t\u00e9rmicas Star<\/h4>\r\n<p>Para as impressoras t\u00e9rmicas de recibos da Star Micronics, \u00e9 poss\u00edvel <a href=\"https:\/\/starmicronics.com\/help-center\/knowledge-base\/driver-cut-settings-star-micronics-printers\/\" target=\"_blank\" rel=\"noopener\">seguir a sua documenta\u00e7\u00e3o<\/a> sobre como for\u00e7ar um corte ap\u00f3s cada quebra de p\u00e1gina.<\/p>\r\n<h4>Impressoras t\u00e9rmicas EPSON<\/h4>\r\n<p>Utilizar o <strong>di\u00e1logo de impress\u00e3o do sistema<\/strong>pode ajustar v\u00e1rias defini\u00e7\u00f5es da impressora, como, por exemplo, quando efetuar um corte. Ajustar a <strong>fonte de papel<\/strong> se definir a alimenta\u00e7\u00e3o e o corte ap\u00f3s cada p\u00e1gina, efectuar\u00e1 um corte ap\u00f3s o recibo e quaisquer bilhetes subsequentes. <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-133418\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-1024x730.png\" alt=\"\" width=\"1024\" height=\"730\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-1024x730.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-300x214.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings-768x548.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/epson_thermal_printer_settings.png 1144w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/> <strong>Aten\u00e7\u00e3o<\/strong> que esta op\u00e7\u00e3o s\u00f3 est\u00e1 dispon\u00edvel quando a impress\u00e3o \u00e9 efectuada com a\u00a0<strong>di\u00e1logo de impress\u00e3o do sistema<\/strong> e n\u00e3o o di\u00e1logo de impress\u00e3o simplificado que o navegador utiliza. O di\u00e1logo de impress\u00e3o simplificado do navegador imprime o recibo e todos os bilhetes seguintes antes de efetuar um corte.<\/p>\r\n<h3 id=\"printing-saved-orders\">Impress\u00e3o de encomendas guardadas<\/h3>\r\n<p><span style=\"font-weight: 400;\">As encomendas guardadas podem ser acedidas atrav\u00e9s do <\/span><b>Encomendas<\/b><span style=\"font-weight: 400;\"> e impressa antes de a encomenda estar conclu\u00edda. Isto permite, por exemplo, fornecer aos seus clientes um or\u00e7amento ou uma fatura imprim\u00edvel da sua encomenda antes do pagamento.<\/span><\/p>\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-133941 size-full\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/Screenshot-2023-07-11-at-16.03.41.png\" alt=\"FooEvents POS di\u00e1logo de impress\u00e3o\" width=\"603\" height=\"625\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/Screenshot-2023-07-11-at-16.03.41.png 603w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2022\/07\/Screenshot-2023-07-11-at-16.03.41-289x300.png 289w\" sizes=\"(max-width: 603px) 100vw, 603px\" \/><\/figure>\r\n\r\n<h3 id=\"customizing-the-store-logo-for-receipts\">Personaliza\u00e7\u00e3o do log\u00f3tipo da loja para recibos<\/h3>\r\n<p><span style=\"font-weight: 400;\">Pode escolher o seu pr\u00f3prio log\u00f3tipo personalizado que ser\u00e1 impresso nas facturas\/recibos. Recomendamos a utiliza\u00e7\u00e3o de um log\u00f3tipo a preto e branco de alto contraste para obter melhores resultados.<\/span><\/p>\r\n<ol>\r\n<li><span style=\"font-weight: 400;\">Iniciar sess\u00e3o no seu <\/span><b>Painel de controlo WordPress<\/b><\/li>\r\n<li><span style=\"font-weight: 400;\">Ir para <strong>FooEvents POS <\/strong><\/span>&gt;<b> Defini\u00e7\u00f5es <\/b>&gt;<b> Receitas<\/b><\/li>\r\n<li><span style=\"font-weight: 400;\">Clique no bot\u00e3o <\/span><b>Selecionar log\u00f3tipo<\/b><span style=\"font-weight: 400;\"> junto ao bot\u00e3o <\/span><b>Log\u00f3tipo da loja<\/b><span style=\"font-weight: 400;\"> caixa para carregar e\/ou inserir o caminho para a imagem<\/span><\/li>\r\n<li>Clicar <b style=\"font-style: inherit;\">Guardar altera\u00e7\u00f5es<\/b><\/li>\r\n<\/ol>\r\n<h3 id=\"modify-receipt-terminology\">Modificar a terminologia de recibos<\/h3>\r\n<p><span style=\"font-weight: 400;\">Iniciar sess\u00e3o no seu <\/span><b>Painel de controlo WordPress<\/b><span style=\"font-weight: 400;\"> e clicar em <strong>FooEvents POS<\/strong><\/span>\u00a0&gt; <b>Defini\u00e7\u00f5es<\/b><span style=\"font-weight: 400;\"> no menu da barra lateral.<\/span> <span style=\"font-weight: 400;\">Atualmente, pode alterar a reda\u00e7\u00e3o e\/ou traduzir o seguinte texto nos seus recibos e facturas impressos:<\/span><\/p>\r\n<ul>\r\n<li><span style=\"font-weight: 400;\">Nome da loja<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Conte\u00fado do cabe\u00e7alho<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo do recibo<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Prefixo do n\u00famero de encomenda<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo da coluna do produto<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo da coluna de quantidade<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo da coluna de pre\u00e7os<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo da coluna Subtotal<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">\"Abreviatura de \"inclusivo<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">\"Abreviatura de \"exclusivo<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo dos descontos<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo dos reembolsos<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo fiscal<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo total<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo do m\u00e9todo de pagamento<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo do endere\u00e7o de fatura\u00e7\u00e3o<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">T\u00edtulo do endere\u00e7o de envio<\/span><\/li>\r\n<li><span style=\"font-weight: 400;\">Conte\u00fado do rodap\u00e9<\/span><\/li>\r\n<\/ul>","protected":false},"featured_media":0,"parent":133412,"menu_order":27,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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POS","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/point-of-sale\/pos-reports\/","href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/133504"}],"prev":[{"title":"Pagamentos","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/point-of-sale\/payments\/","href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/133475"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=133414"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=133414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}