{"id":137463,"date":"2024-05-01T10:59:37","date_gmt":"2024-05-01T17:59:37","guid":{"rendered":"https:\/\/help.fooevents.com\/?post_type=docs&#038;p=137463"},"modified":"2024-07-30T11:55:33","modified_gmt":"2024-07-30T18:55:33","slug":"pagamentos-fraccionados","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/point-of-sale\/payments\/split-payments\/","title":{"rendered":"Pagamentos fraccionados"},"content":{"rendered":"<p>Os pagamentos fraccionados (tamb\u00e9m conhecidos como \"pagamentos parciais\" ou \"proposta fraccionada\") permitem que um cliente utilize v\u00e1rios m\u00e9todos de pagamento (dinheiro, cart\u00e3o, cheque, etc.) para pagar uma \u00fanica encomenda. Podem tamb\u00e9m ser uma forma \u00fatil para amigos, familiares e colegas pagarem compras de grupo, despesas partilhadas ou presentes.<\/p>\n<h2>Liga\u00e7\u00f5es r\u00e1pidas<\/h2>\n<ul>\n<li><a href=\"#enabling-split-payments\">Ativa\u00e7\u00e3o de pagamentos fraccionados<\/a><\/li>\n<li><a href=\"#adding-split-payments-during-checkout\">Adicionar pagamentos fraccionados durante o checkout<\/a><\/li>\n<li><a href=\"#order-details\">Detalhes da encomenda<\/a><\/li>\n<li><a href=\"#refunding-split-payments\">Reembolso Pagamentos fraccionados<\/a><\/li>\n<li><a href=\"#pos-payments-in-wordpress\">POS Pagamentos em WordPress<\/a><\/li>\n<li><a href=\"#updating-pos-payments-for-past-orders\">Atualiza\u00e7\u00e3o de pagamentos POS para encomendas anteriores<\/a><\/li>\n<\/ul>\n<h2>Ativa\u00e7\u00e3o de pagamentos fraccionados<\/h2>\n<p>Pode utilizar esta funcionalidade activando a fun\u00e7\u00e3o <strong>Pagamento fraccionado<\/strong> m\u00e9todo de pagamento no ecr\u00e3 de gest\u00e3o dos m\u00e9todos de pagamento do WooCommerce. Saiba mais sobre <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/ponto-de-venda\/pagamentos\/\" target=\"_blank\" rel=\"noopener\" data-id=\"31\">ativar e gerir m\u00e9todos de pagamento<\/a> para FooEvents POS.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-137464\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-1024x425.png\" alt=\"\" width=\"1024\" height=\"425\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-1024x425.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-300x125.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-768x319.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-1536x637.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods-18x7.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payment_payment_methods.png 1836w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Adicionar pagamentos fraccionados durante o checkout<\/h2>\n<p>Depois de recarregar a aplica\u00e7\u00e3o FooEvents POS, pode selecionar <strong>Pagamento fraccionado<\/strong> como m\u00e9todo de pagamento. Clique no bot\u00e3o <strong>Adicionar<\/strong> para abrir a interface de pagamentos fraccionados.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-137465\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-1024x711.png\" alt=\"\" width=\"1024\" height=\"711\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-1024x711.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-300x208.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-768x533.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout-18x12.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_checkout.png 1192w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>A interface de pagamentos fraccionados permite-lhe adicionar v\u00e1rios pagamentos utilizando uma combina\u00e7\u00e3o dos outros m\u00e9todos de pagamento activados. \u00c9 poss\u00edvel ativar <strong>divis\u00e3o autom\u00e1tica<\/strong> que dividir\u00e1 o saldo devido igualmente entre os pagamentos adicionados. Pode ainda ajustar manualmente o montante que deve ser cobrado para pagamentos individuais. Depois de um pagamento ter sido debitado, o saldo restante ser\u00e1 novamente dividido em partes iguais pelos restantes pagamentos n\u00e3o efectuados.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-137466\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-691x1024.png\" alt=\"\" width=\"691\" height=\"1024\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-691x1024.png 691w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-202x300.png 202w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-768x1139.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-1036x1536.png 1036w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-8x12.png 8w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/split_payments_interface.png 1172w\" sizes=\"(max-width: 691px) 100vw, 691px\" \/><\/p>\n<p>Quando tiver terminado de adicionar e cobrar pagamentos, pode submeter a encomenda \u00e0 sua loja.\u00a0<strong>Aten\u00e7\u00e3o:<\/strong> \u00e9 poss\u00edvel submeter uma encomenda quando existe um saldo devedor pendente (em cen\u00e1rios em que o cliente pode pagar o saldo remanescente \u00e0 cobran\u00e7a, por exemplo), mas ser-lhe-\u00e1 mostrada uma mensagem de confirma\u00e7\u00e3o antes de a submeter.<\/p>\n<h2>Detalhes da encomenda<\/h2>\n<p>Depois de a encomenda ter sido submetida, o separador \"Detalhes da encomenda\" no <strong>Ecr\u00e3 de encomendas<\/strong> listar\u00e1 todos os pagamentos da encomenda. Os pagamentos individuais s\u00e3o agora tamb\u00e9m apresentados aquando da impress\u00e3o de um recibo de uma encomenda.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137467\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-1024x897.png\" alt=\"\" width=\"1024\" height=\"897\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-1024x897.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-300x263.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-768x672.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-14x12.png 14w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments.png 1174w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Reembolso Pagamentos fraccionados<\/h2>\n<p>O reembolso de uma ordem de pagamento fraccionada funciona da mesma forma que <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/encomendas\/#processing-order-refunds\" target=\"_blank\" rel=\"noopener\" data-id=\"\">reembolso de uma encomenda normal<\/a>no entanto, se utilizou o <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/pagamentos\/integracao-de-pagamentos-square\/\" target=\"_blank\" rel=\"noopener\" data-id=\"1445\">Square<\/a> ou <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/pagamentos\/integracao-de-pagamento-stripe\/\" target=\"_blank\" rel=\"noopener\" data-id=\"54115\">Stripe<\/a> integra\u00e7\u00e3o para cobrar cart\u00f5es para pagamentos fraccionados, ser-lhe-\u00e1 apresentado um terceiro passo adicional no processo de reembolso para reembolsar pagamentos fraccionados individuais ao cart\u00e3o que foi originalmente cobrado.\u00a0<strong>Aten\u00e7\u00e3o:<\/strong> reembolsar uma encomenda atrav\u00e9s da interface WooCommerce no seu painel de administra\u00e7\u00e3o WordPress <strong>n\u00e3o<\/strong> reembolsa automaticamente os pagamentos fraccionados, pelo que recomendamos vivamente que o fa\u00e7a atrav\u00e9s do FooEvents POS.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137468\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-1024x613.png\" alt=\"\" width=\"1024\" height=\"613\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-1024x613.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-300x179.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-768x459.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-18x12.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/refund_split_payment.png 1170w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>POS Pagamentos em WordPress<\/h2>\n<p>O menu FooEvents POS no seu painel de administra\u00e7\u00e3o do WordPress agora tem um submenu chamado <strong>POS Pagamentos<\/strong>. Este ecr\u00e3 apresenta uma lista de todos os pagamentos individuais efectuados para ordens apresentadas atrav\u00e9s de FooEvents POS, independentemente de terem sido utilizados pagamentos fraccionados.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137469\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-1024x386.png\" alt=\"\" width=\"1024\" height=\"386\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-1024x386.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-300x113.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-768x289.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-1536x579.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-2048x771.png 2048w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/pos_payments_screen-18x7.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Ao abrir uma encomenda que foi submetida utilizando FooEvents POS no seu painel de administra\u00e7\u00e3o WordPress, ver\u00e1 uma meta-caixa adicional que lista todos os pagamentos POS da encomenda.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137470\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1024x488.png\" alt=\"\" width=\"1024\" height=\"488\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1024x488.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-300x143.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-768x366.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1536x731.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-18x9.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments.png 1714w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Atualiza\u00e7\u00e3o de pagamentos POS para encomendas anteriores<\/h2>\n<p>Encomendas efectuadas antes de <strong>FooEvents POS vers\u00e3o 1.8.0<\/strong> ter\u00e3o automaticamente os seus pagamentos POS gerados quando a encomenda for aberta no painel de controlo administrativo do WordPress. Estes pagamentos POS gerados automaticamente ser\u00e3o ent\u00e3o vis\u00edveis na sec\u00e7\u00e3o <strong>POS Pagamentos<\/strong> ecr\u00e3. Se pretender atualizar encomendas anteriores para que os respectivos pagamentos POS sejam gerados automaticamente em massa, pode faz\u00ea-lo abrindo o ecr\u00e3 <strong>Separador Pagamentos<\/strong> no <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/temas-2\/ponto-de-venda\/definicoes-do-plugin\/\">Defini\u00e7\u00f5es da ficha FooEvents POS<\/a>. Um contador mostrar-lhe-\u00e1 quantas encomendas efectuadas atrav\u00e9s do FooEvents POS ainda n\u00e3o tiveram os seus pagamentos POS gerados. Clique no bot\u00e3o <strong>Atualizar encomendas<\/strong> para atualizar encomendas em lotes de 100.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-137471\" src=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-1024x568.png\" alt=\"\" width=\"1024\" height=\"568\" title=\"\" srcset=\"https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-1024x568.png 1024w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-300x166.png 300w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-768x426.png 768w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-1536x852.png 1536w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments-18x10.png 18w, https:\/\/help.fooevents.com\/wp-content\/uploads\/2024\/04\/update_orders_pos_payments.png 1980w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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