{"id":193,"date":"2019-10-04T09:11:31","date_gmt":"2019-10-04T09:11:31","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/faqs\/account-setup\/automatic-updates-are-not-working\/"},"modified":"2026-06-18T06:37:59","modified_gmt":"2026-06-18T13:37:59","slug":"porque-e-que-as-minhas-actualizacoes-automaticas-de-plugins-nao-estao-a-funcionar","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/frequently-asked-questions\/troubleshooting\/why-are-my-automatic-plugin-updates-not-working\/","title":{"rendered":"Porque \u00e9 que as minhas actualiza\u00e7\u00f5es autom\u00e1ticas de plugins n\u00e3o est\u00e3o a funcionar?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Estas s\u00e3o as raz\u00f5es mais comuns pelas quais as actualiza\u00e7\u00f5es autom\u00e1ticas de plug-ins podem n\u00e3o estar a funcionar:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You haven&#8217;t connected your FooEvents plugin or bundle to your site and saved the correct <strong>Chave de licen\u00e7a FooEvents<\/strong> ou <strong>C\u00f3digo de compra Envato<\/strong> in the FooEvents plugin settings.<\/li>\n<li>The license key is connected to a different website than the one where FooEvents is installed.<\/li>\n<li>The license key does not include access to the specific FooEvents plugin that is trying to update.<\/li>\n<li>An old or missing FooEvents license key is cached in WordPress update data.<\/li>\n<li>Your FooEvents license or support\/update access has expired.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Chaves de licen\u00e7a e actualiza\u00e7\u00f5es autom\u00e1ticas<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Leia este artigo que explica <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/faq\/configuracao-da-instalacao\/como-posso-criar-uma-chave-de-licenca-e-configurar-actualizacoes-automaticas-de-plugins\/\">how to connect a FooEvents license to your site and set up automatic plugin updates<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Website connection<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FooEvents uses one license key per website. In your <a href=\"https:\/\/www.fooevents.com\/my-account\/\" target=\"_blank\" rel=\"noopener\">Conta FooEvents<\/a>, make sure the relevant FooEvents plugin or bundle is connected to the same website where FooEvents is installed. If you have moved from a staging site to a live site, disconnect the staging site and connect the license to the live site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. WordPress plugin cache<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress caches plugin update information. If you recently connected a license, changed a license key, or renewed your license, you may temporarily see a message that says &#8220;<em>A atualiza\u00e7\u00e3o autom\u00e1tica n\u00e3o est\u00e1 dispon\u00edvel para este plugin<\/em>&#8221; below the FooEvents plugins. In this case, wait and check again later. If you urgently need to update your FooEvents plugins, you can update them manually by downloading the latest versions from your <a href=\"https:\/\/www.fooevents.com\/my-account\/\" target=\"_blank\" rel=\"noopener\">Conta FooEvents<\/a> under the <strong>Transfer\u00eancias<\/strong> section and uploading them to your website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Expired licenses<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only licenses with valid update access are eligible for automatic updates. Most FooEvents licenses include 12 months of updates and support from the purchase or renewal date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you purchased the FooEvents for WooCommerce plugin on Envato\/CodeCanyon, you can still download and manually update the plugin from your Envato account. To receive automatic updates and technical support, you will need valid support on Envato\/CodeCanyon or an active license from <a href=\"https:\/\/www.fooevents.com\/pricing\/\" target=\"_blank\" rel=\"noopener\">FooEvents.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>These are the most common reasons why automatic plugin updates might not be working: You haven&#8217;t connected your FooEvents plugin or bundle to your site and saved the correct FooEvents license key or Envato purchase code in the FooEvents plugin settings. The license key is connected to a different website than the one where FooEvents [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":822,"menu_order":1,"template":"","doc_tag":[66,357,70,69,68,18,36],"class_list":["post-193","docs","type-docs","status-publish","hentry","doc_tag-automatic-updates","doc_tag-cache","doc_tag-codecanyon","doc_tag-envato","doc_tag-expired","doc_tag-license-key","doc_tag-wordpress"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":2,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/193\/revisions"}],"predecessor-version":[{"id":149331,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/193\/revisions\/149331"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/822"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=193"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}