{"id":822,"date":"2019-11-28T12:51:04","date_gmt":"2019-11-28T19:51:04","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/troubleshooting\/"},"modified":"2026-06-03T05:55:19","modified_gmt":"2026-06-03T12:55:19","slug":"resolucao-de-problemas","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/frequently-asked-questions\/troubleshooting\/","title":{"rendered":"Resolu\u00e7\u00e3o de problemas"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Uma atualiza\u00e7\u00e3o for\u00e7ada (ou hard refresh) limpa a cache do seu browser e recarrega a vers\u00e3o mais recente de uma p\u00e1gina Web. Isto \u00e9 especialmente \u00fatil quando um site foi atualizado, mas o seu navegador ainda est\u00e1 a apresentar uma vers\u00e3o mais antiga, em cache. Siga as instru\u00e7\u00f5es abaixo com base no seu sistema operativo e browser.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instru\u00e7\u00f5es para utilizadores do Windows<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Para Google Chrome, Mozilla Firefox e Microsoft Edge<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"814\" data-end=\"843\">Utilizar atalhos de teclado:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"848\" data-end=\"858\">Imprensa:<\/strong> <code data-start=\"859\" data-end=\"870\">Ctrl + F5<\/code><\/li>\n\n\n\n<li><strong data-start=\"875\" data-end=\"898\">M\u00e9todo alternativo:<\/strong> Manter premido <code data-start=\"909\" data-end=\"923\">Ctrl + Shift<\/code> e clique no bot\u00e3o atualizar do seu browser.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Para o Internet Explorer<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"1000\" data-end=\"1029\">Utilizar atalhos de teclado:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"1034\" data-end=\"1044\">Imprensa:<\/strong> <code data-start=\"1045\" data-end=\"1056\">Ctrl + F5<\/code><\/li>\n\n\n\n<li><strong data-start=\"1063\" data-end=\"1070\">Ou:<\/strong> Imprensa <code data-start=\"1077\" data-end=\"1091\">Ctrl + Shift<\/code> enquanto clica no bot\u00e3o atualizar.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Instru\u00e7\u00f5es para utilizadores de Mac<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Para Google Chrome e Mozilla Firefox<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"1209\" data-end=\"1238\">Utilizar atalhos de teclado:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"1243\" data-end=\"1253\">Imprensa:<\/strong> <code data-start=\"1254\" data-end=\"1279\">Comando (\u2318) + Shift + R<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Para o Safari<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><p data-start=\"1299\" data-end=\"1312\"><strong data-start=\"1299\" data-end=\"1312\">M\u00e9todo 1:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"1317\" data-end=\"1327\">Imprensa:<\/strong> Manter o <code data-start=\"1337\" data-end=\"1344\">Desloca\u00e7\u00e3o<\/code> e clicar na tecla <strong data-start=\"1363\" data-end=\"1373\">Recarregar<\/strong> na barra de ferramentas.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><p data-start=\"1400\" data-end=\"1413\"><strong data-start=\"1400\" data-end=\"1413\">M\u00e9todo 2:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li><strong data-start=\"1418\" data-end=\"1429\">Passo 1:<\/strong> Limpar a cache premindo <code data-start=\"1458\" data-end=\"1484\">Comando (\u2318) + Op\u00e7\u00e3o + E<\/code><\/li>\n\n\n\n<li><strong data-start=\"1489\" data-end=\"1500\">Passo 2:<\/strong> Recarregar a p\u00e1gina premindo <code data-start=\"1529\" data-end=\"1546\">Comando (\u2318) + R<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Seguindo estes passos, pode garantir que est\u00e1 a visualizar a vers\u00e3o mais actualizada de qualquer p\u00e1gina Web. Se tiver alguma dificuldade ou precisar de mais assist\u00eancia, consulte a documenta\u00e7\u00e3o de ajuda do seu browser ou os recursos de apoio.<\/p>","protected":false},"excerpt":{"rendered":"<p>A force refresh (or hard refresh) clears your browser\u2019s cache and reloads the most recent version of a webpage. This is especially useful when a site has been updated but your browser is still displaying an older, cached version. Follow the instructions below based on your operating system and browser. Instructions for Windows Users For [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":6,"menu_order":10,"template":"","doc_tag":[],"class_list":["post-822","docs","type-docs","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":1,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/822\/revisions"}],"predecessor-version":[{"id":148518,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/822\/revisions\/148518"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/6"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=822"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}