{"id":877,"date":"2019-11-27T07:14:58","date_gmt":"2019-11-27T14:14:58","guid":{"rendered":"https:\/\/help.fooevents.com\/docs\/topics\/tickets\/delete-tickets\/"},"modified":"2023-08-07T01:04:55","modified_gmt":"2023-08-07T08:04:55","slug":"eliminar-bilhetes","status":"publish","type":"docs","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/tickets\/delete-tickets\/","title":{"rendered":"Eliminar bilhetes"},"content":{"rendered":"

Ao editar um bilhete, pode apagar o bilhete utilizando o bot\u00e3o Mover para o lixo<\/strong> nas defini\u00e7\u00f5es de publica\u00e7\u00e3o.<\/p>\n

Em alternativa, pode apagar bilhetes em massa seguindo estes passos:<\/p>\n

    \n
  1. Ir para\u00a0FooEvents<\/strong>\u00a0>\u00a0Bilhetes<\/strong>\u00a0no menu principal<\/li>\n
  2. Selecionar todos os bilhetes<\/strong> que gostaria de eliminar<\/li>\n
  3. Clique em\u00a0Ac\u00e7\u00f5es em massa<\/strong> >\u00a0Mover para o lixo<\/strong> >\u00a0Aplicar<\/strong><\/li>\n<\/ol>\n

    Se tiver dificuldade em apagar bilhetes em massa, tente o seguinte:<\/p>\n

      \n
    1. Ir para\u00a0FooEvents<\/strong>\u00a0>\u00a0Bilhetes<\/strong>\u00a0no menu principal<\/li>\n
    2. Selecionar todos os bilhetes<\/strong> que gostaria de eliminar<\/li>\n
    3. Clique em\u00a0Ac\u00e7\u00f5es em massa<\/strong> >\u00a0Editar<\/strong> >\u00a0Aplicar<\/strong><\/li>\n
    4. Definir o Estado para\u00a0Projeto<\/strong>\u00a0e\u00a0Atualiza\u00e7\u00e3o<\/strong><\/li>\n
    5. Seleccione-os novamente e mova-os para o lixo<\/li>\n<\/ol>\n

      Eliminar uma encomenda<\/h2>\n

      A elimina\u00e7\u00e3o de uma encomenda n\u00e3o elimina e desactiva automaticamente os bilhetes que foram criados para o cliente. Isto significa que, mesmo que a encomenda tenha sido reembolsada ou eliminada, o cliente continuar\u00e1 a poder utilizar o bilhete, ou seja, ao ler o c\u00f3digo de barras do bilhete utilizando o FooEvents Aplica\u00e7\u00e3o de check-ins<\/strong> o bilhete continuar\u00e1 a aparecer como v\u00e1lido. Ter\u00e1 de reembolsar a encomenda e depois eliminar o bilhete<\/strong>\u00a0e\u00a0atualizar manualmente o n\u00famero de stock<\/strong>\u00a0se estiver a gerir isto atrav\u00e9s do WooCommerce. Isto est\u00e1 em conformidade com a funcionalidade normal do WooCommerce, em que se pode pretender reembolsar algu\u00e9m mas permitir-lhe manter\/utilizar o stock.<\/p>\n

      Cancelamento<\/strong> uma encomenda, no entanto, definir\u00e1 o estado do bilhete para \"Cancelado\".<\/p>\n

      Eis mais algumas informa\u00e7\u00f5es: https:\/\/help.fooevents.com\/docs\/frequently-asked-questions\/tickets\/are-tickets-still-valid-if-the-order-was-deleted\/<\/a><\/p>","protected":false},"featured_media":0,"parent":942,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[175,177,183,159,108,7],"class_list":["post-877","docs","type-docs","status-publish","hentry","doc_tag-delete","doc_tag-inventory","doc_tag-manage-stock","doc_tag-refund","doc_tag-stock","doc_tag-tickets"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/comments?post=877"}],"version-history":[{"count":0,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/877\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/942"}],"next":[{"title":"Problemas de spam","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/tickets\/spam-issues\/","href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/1368"}],"prev":[{"title":"Reenviar bilhetes","link":"https:\/\/help.fooevents.com\/pt\/docs\/topics\/tickets\/resend-tickets\/","href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/docs\/876"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=877"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}