{"id":131618,"date":"2020-09-10T03:15:06","date_gmt":"2020-09-10T09:15:06","guid":{"rendered":"https:\/\/help.fooevents.com\/?page_id=131618"},"modified":"2026-08-25T01:32:36","modified_gmt":"2026-08-25T08:32:36","slug":"reembolsos","status":"publish","type":"page","link":"https:\/\/help.fooevents.com\/pt\/contact\/refunds\/","title":{"rendered":"Reembolsos"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Garantia de reembolso de 14 dias sem problemas<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Estamos empenhados em garantir que est\u00e1 completamente satisfeito com a sua compra do FooEvents e que este se adequa \u00e0s suas necessidades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como tal, apoiamos firmemente os nossos produtos e oferecemos uma&nbsp;<b>Garantia de devolu\u00e7\u00e3o do dinheiro sem problemas<\/b>&nbsp;se solicitar um reembolso no prazo de 14 dias a contar da data da compra original (<i>excluindo as renova\u00e7\u00f5es e as licen\u00e7as vital\u00edcias<\/i>para que possa comprar qualquer produto FooEvents com confian\u00e7a. No entanto, encorajamo-lo a utilizar primeiro o nosso&nbsp;<a href=\"https:\/\/www.fooevents.com\/support\/\" target=\"_blank\" rel=\"noopener\">canais de apoio<\/a>&nbsp;se tiver d\u00favidas ou problemas, para que o possamos ajudar a resolver quaisquer quest\u00f5es antes de pedir um reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para solicitar um reembolso, por favor preencha o formul\u00e1rio de pedido de reembolso abaixo. Se comprou o plugin FooEvents for WooCommerce atrav\u00e9s de&nbsp;<strong>C\u00f3digoCanyon<\/strong>Por favor&nbsp;<a href=\"https:\/\/codecanyon.net\/refund_requests\/new\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">apresentar um pedido aqui<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tenha em aten\u00e7\u00e3o que os reembolsos podem demorar at\u00e9 5 dias a serem processados.<\/p>\n\n\n\n<div class=\"wp-block-group has-border-color has-tertiary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-03cab32d wp-block-group-is-layout-constrained\" style=\"border-color:#b4458d;border-style:dashed;border-width:1px;border-top-left-radius:var(--wp--preset--border-radius--md);border-top-right-radius:var(--wp--preset--border-radius--md);border-bottom-left-radius:var(--wp--preset--border-radius--md);border-bottom-right-radius:var(--wp--preset--border-radius--md);padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--medium)\">\n<h2 class=\"wp-block-heading\">Are you an event ticket holder?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you purchased a ticket for an event and would like to request a refund, please contact the event organizer directly. FooEvents is ticketing software used by event organizers on their own websites, and we do not have access to their sales records or the ability to process ticket refunds on their behalf. <a href=\"https:\/\/help.fooevents.com\/pt\/documentos\/faq\/bilhetes-2\/information-for-event-ticket-holders\/\">Learn more<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17743-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"17743\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/131618#wpcf7-f17743-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/pt\/wp-json\/wp\/v2\/pages\/131618#wpcf7-f17743-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17743\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17743-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nome *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Endere\u00e7o de correio eletr\u00f3nico *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-ref\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00famero de encomenda * (por exemplo, #64687)\" value=\"\" type=\"text\" name=\"your-ref\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-website\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"URL do s\u00edtio Web *\" value=\"\" type=\"text\" name=\"your-website\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"30000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Motivo do pedido de reembolso *\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar pedido\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"pt\"\/><\/form>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>14-Day No Quibble Money-Back Guarantee We are committed to ensuring that you are completely satisfied with your FooEvents purchase and that it\u2019s a good fit for your requirements. As such, we firmly stand behind our products and offer a&nbsp;No Quibble Money-Back Guarantee&nbsp;if you request a refund within&nbsp;14 days of the original purchase date (excluding renewals [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3210,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"contact-page","meta":{"footnotes":""},"class_list":["post-131618","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/pages\/131618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/comments?post=131618"}],"version-history":[{"count":12,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/pages\/131618\/revisions"}],"predecessor-version":[{"id":150269,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/pages\/131618\/revisions\/150269"}],"up":[{"embeddable":true,"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/pages\/3210"}],"wp:attachment":[{"href":"https:\/\/help.fooevents.com\/pt\/wp-json\/wp\/v2\/media?parent=131618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}