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  • Explore All Help Topics

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    Getting Started

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    My Account

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    Installation

    Install and configure plugins


     

    Plugin Overview

    Explore plugin features

     

    Events

    Set up events


     

    Tickets

    Manage event tickets


     

    Attendees

    Manage attendee details


     

    Check-ins App

    Scan and check in


     

    Point of Sale (POS)

    Sell tickets in-person

     

    Translations

    Translate content


     

    Use Cases

    Explore event examples


     

    Code Snippets

    Customize with code


     

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    Third-party Resources

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  • Explore All FAQs

    Find answers to your questions


     

    General

    Common FooEvents questions


     

    Installation & Setup

    Setup and configuration help


     

    Troubleshooting

    Fix common issues

     

    Events

    Event setup questions


     

    Tickets

    Ticket creation and management


     

    Ticket Themes

    Customize ticket designs


     

    Attendees

    Attendee details and management

     

    Check-ins App

    App setup and scanning


     

    FooEvents POS

    Point of sale questions


     

    Integrations

    Third-party integration questions


     

    WordPress Themes

    Theme compatibility help

     
  • FooEvents for WooCommerce


     

    FooEvents Custom Attendee Fields


     

    FooEvents PDF Tickets


     

    FooEvents Seating


     

    FooEvents Multi-day


     

    FooEvents Calendar


     

    FooEvents Express Check-in


     

    FooEvents Bookings


     

    FooEvents POS

     

    Check-ins App (iOS)


     

    Check-ins App (Android)


     

    Ticket Themes

     

    See All Changelogs

     
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  • Frequently Asked Questions

  • General
    • Can I use FooEvents for client websites?
    • How does the NPO discount work?
    • I previously purchased using the NPO discount. Will the discount apply to my renewal?
    • Which FooEvents product is the best fit for me?
    • Where can I find a demo of FooEvents?
    • Do you offer a free trial?
    • Is FooEvents a once-off purchase?
    • Can the FooEvents plugins be purchased separately?
    • Why isn’t the FooEvents Bookings plugin included in the Premium Bundle?
    • What payment methods do you accept?
    • What payment gateways does FooEvents support?
    • What is your refund policy?
    • Where can I find my FooEvents invoice?
    • Can I upgrade or downgrade my FooEvents License?
    • Are FooEvents and FooPlugins the same company?
    • Can FooEvents be used in other languages?
    • What User Roles does FooEvents support?
    • Where do I get a Website Status Report?
  • Installation & Setup
    • How do I setup FooEvents license keys for a Multiple or Unlimited Domain license?
    • Can I install FooEvents on a WordPress Multisite or multi-vendor network?
    • How do I create a FooEvents license key and setup automatic plugin updates?
    • Can I install FooEvents on a staging site before moving it to a live production environment?
    • Which date formats does FooEvents support?
    • Does FooEvents support Stripe’s Apple Pay and Google Pay Express Checkout options?
    • Does FooEvents work with the WooCommerce Checkout and Cart blocks
    • Does FooEvents work with HPOS?
  • Events
    • Does FooEvents work with a free Zoom account?
    • How do I display the event date in a specific place on my website?
    • How do I modify the ‘Event Details’ tab?
    • How do I prevent unauthorized access to my virtual event?
    • Is there a way to expire events that have already past?
    • What’s the difference between Zoom meetings and webinars?
    • How can attendees add my event information to their calendar?
    • Does FooEvents allow users to submit their own events through my site?
    • How do I order events by date?
    • How do I restrict access to website content for each event?
    • How do I add a calendar date picker to my “Bookable” event?
    • Why does my calendar display correctly in Elementor but breaks on my site?
    • Can I use the FooEvents Calendar standalone?
    • How do I embed a live stream for a Zoom meeting or webinar?
  • Tickets
    • I purchased a ticket and would like a refund. Can FooEvents help?
    • Information for Event Ticket Holders
    • Why are my PDF tickets blank?
    • How do I create different ticket types?
    • Why are my tickets not appearing or downloadable from My Account?
    • How do I manually create tickets individually or in bulk?
    • What sizes should I use for the ticket logo and ticket header image?
    • How do I change the ticket date format?
    • How can I complete orders automatically so that tickets are emailed?
    • How do I change the attendee’s details on a ticket?
    • How can I resend tickets?
    • How do I delete tickets?
    • Can tickets be set to automatically expire?
    • Are tickets still valid if the order was canceled or deleted?
    • How do I send PDF Tickets by themselves or attached to an email?
    • Is it safe to delete the PDF tickets that are stored on my server?
    • Does FooEvents PDF Tickets support Asian characters?
    • How do I limit the number of tickets or spaces available for my event?
    • How do I remove barcodes/QR codes from tickets?
    • How do I manage ticket availability?
    • How do I setup blocks/groups of tickets?
    • Can I show tickets on the “Thank-You” page after checkout?
    • How do I transfer or import tickets from a different system?
    • Tickets are not being generated for large orders
  • Ticket Themes
    • How do I add support for daily start and end times to my ticket themes?
    • Why do some ticket images say they are “hot linked” when displayed in an email client?
    • How do I modify an existing FooEvents Ticket Theme or create my own PDF or HTML Ticket Theme?
  • Attendees
    • How do I add a custom waiver or disclaimer to the ticket checkout process?
    • How do I export a CSV list of attendees?
    • Can I add custom attendee fields?
    • How do I include custom attendee fields in the WooCommerce order emails?
    • How do I send reminders, notifications and follow-ups to attendees?
    • How do I track when an attendee arrives and leaves my event?
    • Do attendees have to print out their tickets for my event?
  • FooEvents POS
    • What is FooEvents POS?
    • How long does the FooEvents POS setup process take?
    • Can I use FooEvents POS without WooCommerce?
    • Can I use FooEvents POS on multiple stores?
    • Can I run FooEvents POS on any computer?
    • Do I need to install other FooEvents plugins to use FooEvents POS?
    • Does FooEvents POS work anywhere in the world?
    • What languages does FooEvents POS support?
    • Does FooEvents POS integrate with third-party plugins?
    • Does FooEvents POS integrate with any payment service providers?
    • Where can I buy Square and Stripe readers?
    • Does FooEvents POS work with coupons?
    • How does FooEvents POS manage taxes?
    • How do I manage backorders in FooEvents POS?
    • Does FooEvents POS support products that are sold in decimal quantities/units of measurement?
    • Does FooEvents POS have any analytics or reporting tools?
    • How do I customize the FooEvents POS interface colors and logo?
    • Does FooEvents POS store my customer data or transmit it to any third-parties?
    • How do I show or hide certain products or variations in the POS?
    • Why do product images seem low resolution?
    • Why does the FooEvents POS app not cache store data or remember my settings?
    • Can a ticket be checked in automatically after being purchased through FooEvents POS?
  • Check-ins App
    • What languages does the FooEvents Check-ins app support?
    • Where can I download the FooEvents Check-ins app?
    • Which mobile phones work best with the FooEvents Check-ins app?
    • How does the app connect to my website?
    • Why can’t I log into the FooEvents Check-ins app?
    • Can I purchase the source code for the iOS or Android app?
    • Why does the FooEvents Check-ins app stop working after a while?
  • Integrations
    • Does FooEvents work with TranslatePress?
    • Does FooEvents work with WooCommerce Memberships?
    • Does FooEvents work with WooCommerce Subscriptions?
    • Is there an API or any hooks available for FooEvents?
    • Does FooEvents work with WPML?
    • Does FooEvents work with Mailchimp?
    • Does FooEvents work with WooCommerce Follow-ups?
    • Does FooEvents work with a CDN?
    • Does FooEvents support WP Engine hosting?
    • Does FooEvents work with LearnDash?
    • Does FooEvents work with AutomateWoo?
  • WordPress Themes
    • Is Divi compatible with FooEvents?
    • Is Elementor Pro compatible with FooEvents?
  • Troubleshooting
    • How to Force Refresh Your Web Browser
    • Why do I receive an error when I try activate the FooEvents plugin?
    • Why are my automatic plugin updates not working?
    • Why do I receive the following error message “The package could not be installed. No valid plugins were found.”?
    • Why are my tickets not being received?
    • Why is the FooEvents description and Google Map not displaying?
    • Why is my event map displaying with a watermark or other Google message on top?
    • Why does my calendar not display correctly when I use a shortcode?
    • Why isn’t the custom fields option displayed under the WordPress screen options?
    • What can I do if my site times out when a lot of tickets are being purchased at once?
    • Why are attendee seat numbers not displayed on tickets?
    • Why do my PDF tickets still look the same after I’ve made changes to settings or details?
    • Why are barcodes, QR codes, logos or other images not being generated and displayed in tickets?
    • Why is the selected booking slot or seat not displaying on the checkout page?
    • Why are my events displaying the wrong date in the calendar?
    • Why are the FooEvents POS payment methods not displaying?

WordPress Themes

Articles

  • Is Divi compatible with FooEvents?
  • Is Elementor Pro compatible with FooEvents?

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