Please note that our support capacity will be limited between 20 December 2024 and 2 January 2025 due to the holiday season. We encourage you to use the resources in the Help Center as much as possible and expect a delayed response to tickets during this period. We appreciate your understanding.
It could be that the emails are blocked by a firewall or sent to spam/junk folders. Here are some tips that might help you to find the cause of the problem: The email address that you are sending tickets from could possible be seen as a spam address It could be the way in which […]
Since FooEvents sends event tickets from your web server, there are a number of possible reasons why people might not receive their tickets. Here are some possible solutions: Check that your orders (WooCommerce > Orders) have been marked as “Completed” which is the default order status that FooEvents uses for generating and sending tickets. There
Why are my tickets not being received? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.