-
·
Why are my events displaying the wrong date in the calendar?
If your events are displaying the wrong date in the calendar, this is most likely caused by an unsupported date format. Please read this help document which contains a list of all the date formats that FooEvents currently supports.
-
·
Which date formats does FooEvents support?
FooEvents uses the same date format that you’ve set for your WordPress site under Settings > General. FooEvents supports the default WordPress date formats as well as some custom formats. If you are experiencing an issue where your events do not show up on the correct date(s) in your calendar, this might be happening because you…
-
·
How do I change the ticket date format?
The date that is displayed on a ticket is determined by the date entered in the event settings. The format of the date is determined by the WordPress date format. FooEvents currently supports the default date formats in the English version of WordPress only as well as some custom date formats. Please refer to this…
-
·
Why are my tickets not being received?
Since FooEvents sends event tickets from your web server, there are a number of possible reasons why people might not receive their tickets. Here are some possible solutions: Check that your orders (WooCommerce > Orders) have been marked as “Completed” which is the default order status that FooEvents uses for generating and sending tickets. There…