Please note that our support capacity will be limited between 20 December 2024 and 2 January 2025 due to the holiday season. We encourage you to use the resources in the Help Center as much as possible and expect a delayed response to tickets during this period. We appreciate your understanding.
If the booking slot or seating information that was selected on the event page does not carry over correctly to the checkout page, then this could be caused by a conflict or setting in your theme or another third-party plugin. If you are using the Flatsome theme you will have to disable the “Floating field labels” […]
Why is the selected booking slot or seat not displaying on the checkout page? Read More »
Your calendar might display incorrectly, or output code instead of displaying the calendar, if you are also displaying a Google Map on your product page. The JavaScript added by Google Maps can cause conflicts with other JavaScript code including the FooEvents Calendar. In order to resolve this issue, you will need to remove the Google
Why does my calendar not display correctly when I use a shortcode? Read More »
If the “Custom Fields” checkbox is not displayed under “Screen Options” in your WordPress Admin Area, there could be something in your current theme or a third-party plugin that is causing a conflict or perhaps disabling this setting as this functionality is included in WordPress by default. Here are some things that you can try:
Why isn’t the custom fields option displayed under the WordPress screen options? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.