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Is it safe to delete the PDF tickets that are stored on my server?
PDF Tickets are attached to the ticket emails that are sent to attendees and/or ticket purchasers. If the ticket files do not exist on your server, the FooEvents plugin will automatically recreate them so it’s safe to delete any old ticket files that are located at wp-content/uploads/fooevents/pdftickets on your server. We suggest backing up these…
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Delete tickets
When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: If you are experience difficulty deleting tickets in bulk, please try the following: Deleting an order Deleting an order does not automatically delete and deactivate the…
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Are tickets still valid if the order was canceled or deleted?
Deleting an order does not automatically delete and deactivate the tickets that were created for the customer. This means that even if the order was refunded or deleted, the customer will still be able to use the ticket i.e. when scanning the ticket barcode using the FooEvents Check-ins app the ticket will still show up…
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How do I delete tickets?
Deleting individual tickets: Deleting more than one ticket at once: If you are experiencing difficulty deleting tickets in bulk using this method, please try the following: