Please note that our support capacity will be limited between 17-22 April 2025 due to the Easter holiday. We encourage you to use the resources in the Help Center as much as possible and expect a delayed response to tickets during this period. We appreciate your understanding.
PDF Tickets are attached to the ticket emails that are sent to attendees and/or ticket purchasers. If the ticket files do not exist on your server, the FooEvents plugin will automatically recreate them so it’s safe to delete any old ticket files that are located at wp-content/uploads/fooevents/pdftickets on your server. We suggest backing up these […]
Is it safe to delete the PDF tickets that are stored on my server? Read More »
When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: Go to FooEvents > Tickets in the main menu Select all the tickets that you would like to delete Click on Bulk Actions > Move to trash > Apply If you are experience
Deleting an order does not automatically delete and deactivate the tickets that were created for the customer. This means that even if the order was refunded or deleted, the customer will still be able to use the ticket i.e. when scanning the ticket barcode using the FooEvents Check-ins app the ticket will still show up
Are tickets still valid if the order was canceled or deleted? Read More »
Deleting individual tickets: Go to FooEvents -> Tickets Hover over a ticket number Click on Trash Deleting more than one ticket at once: Select all the tickets that you would like to delete Click on Bulk Actions -> Move to Trash -> Apply If you are experiencing difficulty deleting tickets in bulk using this method,
How do I delete tickets? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.