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Can I show tickets on the “Thank-You” page after checkout?
The “Thank-You” page refers to the screen that is displayed after checkout is completed. The FooEvents PDF Tickets plugin needs to be activated in order to display a link on the “Thank-You” page which takes the customer to the “Tickets” page in their account. Here are the steps to set this up:
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Why is my event map displaying with a watermark or other Google message on top?
If your event map is displayed correctly on your site but you see a watermark that says “For development purposes only” and a message that says “This page can’t load Google Maps correctly”, the problem could be that you haven’t added a payment method to your Google billing account. You can read more about setting up…
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Cancellations
You can cancel your FooEvents subscription and license at any time from the FooEvents Account page. Please keep in mind that if you cancel your subscription you will: Navigate to FooEvents.com > My Account > Subscriptions and click the View link next to the subscription that you would like to modify, then click the Cancel link on the subscription…
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Account details
You can change your name, email address and update your password from within the My Account section of the FooEvents website. Go to FooEvents.com > My Account > Account Details to edit your profile settings. At any time you can edit your billing details which includes your full name, company details, billing address, Tax/VAT Number etc.…
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Automatic updates
In order to receive automatic updates, you need to connect your FooEvents purchase to the website where FooEvents is installed. You can do this from the My Account section on FooEvents.com. Once your plugin or bundle is connected to a site, you will receive a license key that can be entered in the FooEvents Global…
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Download plugins
When purchasing a FooEvents plugin or ticket theme, you will receive an FooEvents Order Completed email that contains direct download links to the plugin files. You can also download the latest plugin files at any time by visiting the Downloads tab in the My Accounts section of the FooEvents website. Go to FooEvents.com > My…
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Orders and subscription
In order to download FooEvents plugins and receive access to automatic updates and support, you will need an active FooEvents license which is purchased as an annual subscription. FooEvents offers various product options and licenses which you can find out more about here. Go to FooEvents.com > My Account > Subscriptions to view your FooEvents Subscription. The view subscription screen…
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Login and password reset
You can login to your FooEvents Account on the FooEvents website, by clicking the Login link in the main menu on the top right corner. If you have forgotten your FooEvents password, you can reset it by clicking the Lost your password? link below the login form. You will then be prompted to enter your email…