You can customize the interface colors and logo that displays in the FooEvents POS interface by navigating to FooEvents plugin settings and then checking the box on the Check-ins App tab that says “Use these colors for FooEvents POS“. The app title, accent color, accent text color and uploaded app logo that are used in …
How do I customize the FooEvents POS interface colors and logo? Read More »
2.4.4 (Aug 30, 2022) Added Greek translations Fixed a bug in requesting camera permission in the scanner 2.4.3 (Aug 22, 2022) Various bug fixes and performance improvements particularly with the scanner 2.4.2 (Jul 19, 2022) Tickets can now be loaded in batches for events that have too many tickets to load all at once Minor …
2.4.3 (Aug 30, 2022) Added Greek translations 2.4.2 (Aug 22, 2022) Minor bug fixes and improvements 2.4.1 (Jul 19, 2022) Tickets can now be loaded in batches for events that have too many tickets to load all at once Minor bug fixes relating to empty booking slots Minor bug fixes relating to ticket expiry times …
The unique barcode that is displayed on each ticket can generally be scanned directly from a printed ticket or onscreen from a tablet or mobile phone at the event using the FooEvents Check-ins apps or FooEvents Express Check-in plugin. We recommend using an external barcode scanner or high quality smartphone camera to scan barcodes. The …
Do attendees have to print out their tickets for my event? Read More »
The FooEvents Check-ins app connects to your WordPress website via the REST API. We recommend that you confirm that your website’s REST API is accessible by entering the following address in your web browser: ‘www.YOURWEBSITE.com/wp-json/fooevents/v1’. You should see a screen that displays code which starts with {“namespace”:”fooevents\/v1″,”routes”: as opposed to an error page such as …
Why does the FooEvents Check-ins app stop working after a while? Read More »
The FooEvents Check-ins app connects to your WordPress website using a secure REST API connection with a XML-RPC fallback. The app scans the barcode or QR code which contains the event ID and passes it back to WordPress via the API which compares the check-in status and updates it if necessary. The event information is …
The barcode scanner uses the native functionality of the phone’s camera and the operating system’s built-in libraries therefore the accuracy and speed of scanning is very much dependent on the quality and ability of the device, not the app. In general we have found that higher end smartphones, particularly the latest iPhone, perform best as …
Which mobile phones work best with the FooEvents Check-ins app? Read More »
The most common cause of connection issues is that the connection details have been entered incorrectly or the WordPress user doesn’t have the required permissions. Please read the Connection issues help doc which covers this topic in greater detail If you still experience any issues, please contact FooEvents Technical Support and include as much detail …
Why can’t I log into the FooEvents Check-ins app? Read More »