Please note that our support capacity will be limited between 20 December 2024 and 2 January 2025 due to the holiday season. We encourage you to use the resources in the Help Center as much as possible and expect a delayed response to tickets during this period. We appreciate your understanding.
Once products have been added to the cart, you will need to complete the checkout process so that the customer’s order can be created in your WooCommerce store and tickets generated for event products. To start the checkout process, click the Checkout button at the bottom right of the screen. The sections displayed in the […]
This is a Developer-level document. If you are unfamiliar with code/templates and resolving potential conflicts, please engage with a developer who is familiar with FooEvents and/or WooCommerce. Important, please read first These snippets are provided as a courtesy and do not form part of the FooEvents product offering. They are considered customizations and are not officially
It is possible to modify the attendee’s details on a ticket. Here are the steps for how to do this: Click on FooEvents > Tickets in your WordPress Admin Area Open the ticket that you want to modify Change the values of the fields as needed Click “Update“ Click the “Resend ticket” box so that the ticket is regenerated and re-sent
Editing attendee details Read More »
If the “Custom Fields” checkbox is not displayed under “Screen Options” in your WordPress Admin Area, there could be something in your current theme or a third-party plugin that is causing a conflict or perhaps disabling this setting as this functionality is included in WordPress by default. Here are some things that you can try:
Why isn’t the custom fields option displayed under the WordPress screen options? Read More »
You can modify the attendee’s details on a ticket by editing the ticket fields in the WordPress back-end. Please refer to the Editing Attendee Details help document for more detailed information.
How do I change the attendee’s details on a ticket? Read More »
Please see Export event and attendee information for instructions on how to export a CSV file of your event data
How do I export a CSV list of attendees? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.