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Why do some ticket images say they are “hot linked” when displayed in an email client?
This is due to something called “hotlink protection” being enabled on your web server or content delivery network (CDN). We are specifically aware of this issue on Plesk servers (click here) and Cloudflare CDN (click here). Please contact your web host or CDN service provider for more assistance if you experience this issue and require…
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CDN
FooEvents will work if you are utilizing a content delivery network (CDN) on your website. If you are experiencing issues with FooEvents and your CDN, make sure that the “Uploads” folder excludes the FooEvents folder. Alternatively, you can copy some of the files, such as ticket themes, manually via SSH or FTP.
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Does FooEvents support WP Engine hosting?
Yes, FooEvents supports WP Engine hosting. If you do experience any issues such as a CSV file that does not contain any attendee information or the inability to view a specific event’s tickets in the FooEvents Check-ins app, add the following code to your wp-config.php file: define( ‘WPE_GOVERNOR’, false );
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Does FooEvents work with a CDN?
Yes, FooEvents will work if you are utilizing a content delivery network (CDN) on your website. If you are experiencing issues, make sure that the “Uploads” folder excludes the FooEvents folder. Alternatively you can copy some of the files, such as ticket themes, manually via SSH or FTP.