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Can I show tickets on the “Thank-You” page after checkout?
The “Thank-You” page refers to the screen that is displayed after checkout is completed. The FooEvents PDF Tickets plugin needs to be activated in order to display a link on the “Thank-You” page which takes the customer to the “Tickets” page in their account. Here are the steps to set this up:
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Why are my tickets not appearing or downloadable from My Account?
The most common reason for this is that the “Enable PDF ticket downloads” setting is not checked in the plugin settings. You will find this setting in the PDF Tickets tab in the FooEvents plugin settings: https://help.fooevents.com/docs/topics/events/global-settings/#pdf-tickets
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Where can I find my FooEvents invoice?
You can download a PDF tax invoice for any order directly from your FooEvents Account. Here are the steps if you first need to change any of the billing details or company tax number for the invoice: Here are the steps to download a PDF version of your FooEvents invoice: Please note: you will only…
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Export event and attendee information
You can export a CSV file for each event which includes all ticket numbers, custom attendee fields, check-in data, booking information, purchaser and attendee details. The CSV file can be opened using any spreadsheet program such as Microsoft Excel or Google Sheets where the data can be sorted, filtered and analyzed. Here are the instructions for…
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Check-ins App
The free FooEvents Check-ins app gives you the tools to manage access to your events, venues and other services like a pro! The app is available for both iOS and Android. Please note: We do not sell or provide the source code for our mobile apps. Download the FooEvents Check-ins app (iOS and Android) Visit…
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Where can I download the FooEvents Check-ins app?
You can find download links to the free FooEvents Check-ins apps for iOS and Android on our website: https://www.fooevents.com/apps/
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How do I export a CSV list of attendees?
Please see Export event and attendee information for instructions on how to export a CSV file of your event data