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How do I manage backorders in FooEvents POS?
FooEvents POS supports the native backorder functionality in WooCommerce. In order to allow products to be sold on backorder, first ensure that you have enabled “Enable stock management” in WooCommerce at a global level (WooCommerce > Settings > Products > Inventory). Next, check that “Enable stock management at product level” is also set for each…
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How do I manage ticket availability?
FooEvents adds event and ticketing functionality to standard WooCommerce products. This makes it possible for products to function as events, where each stock item is essentially a ticket. Depending on how your events are configured, ticket availability can be managed on 3 different levels: Standard Stock Management Standard events are products that are set to…
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How do I limit the number of tickets or spaces available for my event?
Firstly, you will need to edit your event. Make sure that you click the “update” button for the new changes to take effect.
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Delete tickets
When editing a ticket, you can delete the ticket using the Move to trash option in the publish settings. Alternatively you can delete tickets in bulk following these steps: If you are experience difficulty deleting tickets in bulk, please try the following: Deleting an order Deleting an order does not automatically delete and deactivate the…
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Are tickets still valid if the order was canceled or deleted?
Deleting an order does not automatically delete and deactivate the tickets that were created for the customer. This means that even if the order was refunded or deleted, the customer will still be able to use the ticket i.e. when scanning the ticket barcode using the FooEvents Check-ins app the ticket will still show up…