Please note that our support capacity will be limited between 20 December 2024 and 2 January 2025 due to the holiday season. We encourage you to use the resources in the Help Center as much as possible and expect a delayed response to tickets during this period. We appreciate your understanding.
FooEvents PDF tickets are files that are saved on your server. If you view or download these files, the existing version of the PDF ticket that was previously saved will be displayed. The PDF tickets that contain updated information can be regenerated, but only after you send them again using the ticket’s “Resend Ticket” function.
Tickets are initially sent out when the order status is changed to ‘Complete‘ in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time. Sections Resending tickets to attendees in bulk Resending individual tickets Resending ticket orders Resending tickets to attendees in bulk Login to your WordPress Admin Area
Resending tickets to attendees, or to yourself as a test, can be done in the following ways: Sending tickets to attendees in bulk Go to the “Tickets” listing Select the tickets that you would like to send Select “Resend Tickets” from the “Bulk Actions” drop-down Click on “Apply” Sending individual tickets to attendees or to
How can I resend tickets? Read More »
You can modify the attendee’s details on a ticket by editing the ticket fields in the WordPress back-end. Please refer to the Editing Attendee Details help document for more detailed information.
How do I change the attendee’s details on a ticket? Read More »
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To provide the best user experience, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.