Tickets are initially sent out when the order status is changed to ‘Complete‘ย in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time.
Sections #
Resending tickets to attendees in bulk
- Login to your WordPress Admin Area
- Go to FooEvents > Tickets
- Select the tickets that you would like to resend
- Select Resend Tickets from the Bulk Actions drop-down
- Click the Apply button
Resending individual tickets
- Login to your WordPress Admin Area
- Go to FooEvents > Tickets
- Open the relevant ticket and find the Resend Ticket box in the side panel of the screen
- Specify the email address that the ticket should be resent to in the resend text box
- Click the Resend button
Resending ticket orders
- Login to your WordPress Admin Area
- Go to WooCommerce > Orders
- Open the relevant order and find the Resend Tickets box in the side panel of the screen
- Specify the email address that the tickets should be resent to in the resend text box
- Click the Resend button