Ticket are first sent when the order status is changed to complete. Thereafter, you can manually resend individual tickets or a bulk group of tickets at any time. To do so please follow these instructions:
Sending tickets to attendees in bulk
- Go to your WordPress admin area > FooEvents > Tickets.
- Select the tickets that you would like to send
- Select Resend Tickets from the Bulk Actions dropdown
- Click the Apply button
Sending individual tickets
- Go to your WordPress admin area > FooEvents > Tickets.
- Open the relevant ticket and find the Resent Ticket box in the side panel of the screen.
- Specify the email address that the ticket should be resent to in the resend text box
- Click the Resend button