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Why do my PDF tickets still look the same after I’ve made changes to settings or details?
FooEvents PDF tickets are files that are saved on your server. If you view or download these files, the existing version of the PDF ticket that was previously saved will be displayed. The PDF tickets that contain updated information can be regenerated, but only after you send them again using the ticket’s “Resend Ticket” function.
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Resend tickets
Tickets are initially sent out when the order status is changed to ‘Complete‘ in WooCommerce. You can manually resend individual tickets or bulk send a group of tickets at any time. Resending tickets to attendees in bulk Resending individual tickets Resending ticket orders
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How can I resend tickets?
Resending tickets to attendees, or to yourself as a test, can be done in the following ways: Click on “Resend” in the “Resend Tickets” box to send the ticket to the purchaesr. You can also enter a different email address in the input field to email the tickets somewhere else.
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How do I change the attendee’s details on a ticket?
You can modify the attendee’s details on a ticket by editing the ticket fields in the WordPress back-end. Please refer to the Editing Attendee Details help document for more detailed information.